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邁阿密海灘希爾頓卡巴那度假村酒店的評價

4 out of 5
邁阿密海灘希爾頓卡巴那度假村酒店
6261 Collins Ave, Miami Beach, FL

評價

7.2

不錯

10 分評分，優異；157 則評價中有 56 則" "
8 分評分，不錯；157 則評價中有 37 則" "
6 分評分，一般；157 則評價中有 27 則" "
4 分評分，欠佳；157 則評價中有 14 則" "
2 分評分，很差；157 則評價中有 23 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

2/10 很差

Cyusa

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The hotel never sent a notice that it was in renovation, and their main pool outside was also in renovation and not accessible. Also, there was a hotel next door doing outdoor construction from 7 am to 5 pm; the noise was so loud we could not enjoy anything at the venue. I doubt trusting your recommendation services anymore.
於 2024 年 4 月住了 5 晚

10/10 優異

Mike

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Hilton Cabana Miami Beach 於 2024年5月5日的回應
I am so happy to hear you enjoyed your stay! We hope to see you again in the future!

8/10 不錯

Deshira

於 2024 年 4 月住了 6 晚
Hilton Cabana Miami Beach 於 2024年5月4日的回應
I am so happy to hear you enjoyed your stay! We hope to see you again in the future!

10/10 優異

Chad

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay clean and easy beach access we walk around a lot of places, The over night parking/ Valet Is $50 Per Day And The Valet Were super Fast At Getting Us Our Vehicle When We Needed It They Work Really Hard And Are Very Professional
於 2024 年 4 月住了 2 晚
Management 於 2024年5月1日的回應
Thank you so much for your feedback!

2/10 很差

Amanda

不滿：整潔度、職員與服務和住宿狀況
Everything was broke down. They gave us nothing back. It was absolutely terrible.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月1日的回應
Thank you so much for your feedback!

4/10 欠佳

Lisandra

不滿：整潔度、職員與服務、設施服務和住宿狀況
Poor quality rooms and we changed room 1st day there. There was a leak in the ceiling and cement with paint fell due to the leak.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月1日的回應
Thank you so much for your feedback!

4/10 欠佳

Michel Henricus Wilhelmus

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 9 晚
Hilton Cabana Miami Beach 於 2024年5月4日的回應
I am so sorry to hear you didn't enjoy your stay! We hope you'll give us a second chance in the future!

2/10 很差

Tameka (Brooklyn)

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Management 於 2024年5月1日的回應
Thank you for your feedback!

2/10 很差

VALENTINA

讚好：職員與服務
於 2024 年 4 月住了 5 晚
Management 於 2024年4月28日的回應
Thank you for your feedback!

2/10 很差

Brandin

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚
Management 於 2024年4月27日的回應
Thank you for your feedback

8/10 不錯

Gabrielle

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
GREAT LOCATION. ALL THE STAFF WAS WONDERFUL ESPECIALLY FRONT DESK STAFF WERE VERY KIND AND ACCOMMODATING. A/C was turning on making it too cold but they were willing to fix that. There is construction next door but it’s worth dealing with for the LOCATION to the beach. It’s on the beach. Pool is salt water and really warm. They are doing some minor renovations but they have good drinks, cleanliness and kind staff. They are just completing their transition but affordable and comfortable. Good showers and spacious adjoining room set ups. We enjoyed that A LOT! Only Negative is the valet attendant attitudes; Hilton needs to take over that entity or train them as Hilton staff. Overall we enjoyed the stay. Lots of water for you stay hydrated and to refill your water bottles. We would stay again.
於 2024 年 4 月住了 3 晚
Management 於 2024年4月26日的回應
Thank you so much for your feedback!

2/10 很差

Cindy

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very unhappy with the hotel. Will not be returning nor recommending. I was charged a crazy amount for a hotel that didn’t deliver. I was in the top floor and the garbage coming out the elevator was always full and smelling like dirty diapers, even though I let the staff know, nothing was ever done….reminded again at check out. I used the gym but was unable to fill the water bottles you charged me $35 a day for because the water machine was always broken. I went to get breakfast and waiting over 40 min for a simple granola bowl as I watched other costumers that came after me be served. Beach and pool access was closed, but this was not mentioned when booked. Not worth at all what I paid and will not return….def will be giving bad reviews.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月26日的回應
Thank you so much for your feedback!

2/10 很差

ERIKA

不滿：住宿狀況
POOL WAS UNDER CONSTRUCTION. Was not made aware of this on the website
於 2024 年 4 月住了 4 晚
Management 於 2024年4月26日的回應
Thank you so much for your feedback!

6/10 一般

Lindsey

家人同遊
讚好：整潔度和設施服務
My husband and three older children stayed here for 2 days and we were so excited to stay in a nicer hotel on Miami Beach. We were frustrated with the wait staff at the restaurant…we ate there 2 times and got drinks many times and the wait staff was slow and unfriendly. The most frustrating part was the loud construction happening at the hotel right next door. We sat at the restaurant patio to eat breakfast and the jack hammer was on constantly while we were trying to eat and have conversations. I’m not sure we’d stay there again.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月22日的回應
Thank you for your feedback!

8/10 不錯

James

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Management 於 2024年4月22日的回應
Thank you for your feedback!

8/10 不錯

Torin

讚好：整潔度和職員與服務
The room was lovely the view to die for, the construction nextdoor actually the dual jack hammers at building next to us and the jackhammer at the pool on 1st floor was loud. But we had a goodtime and the location was good. The beds were excellent would buy the down pillows for home.
於 2024 年 4 月住了 3 晚
Management 於 2024年4月22日的回應
Thank you for your feedback!

10/10 優異

Leana

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Construction on site and on surrounding property, steady traffic on road. Otherwise oceanfront two bed suite was wonderful clean spacious beautiful view from balcony and love the water bottles. Free two hour bike rental and nice boardwalk access. Elevated pool on third floor very relaxing. Beach access pool was closed for renovation. Front desk staff and valet great service.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月19日的回應
Thank you so much for your feedback!

4/10 欠佳

Riva Maelielle

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff were horrible. We asked questions and thry didnt seem to know anything
於 2024 年 4 月住了 3 晚
Management 於 2024年4月19日的回應
Thank you so much for your feedback!

10/10 優異

Shamez (Toronto)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not bad at all
於 2024 年 4 月住了 1 晚
Management 於 2024年4月18日的回應
Thanks so much for your feedback!

4/10 欠佳

shelleen

多人同遊
不滿：設施服務和住宿狀況
The staff eas nice. The property on the other hand i would not go back to. The rooms were not great. We had to change rooms. Did not hsvr access to one of the pools because they were redoing it. It was bery noisey. They should have given me a discount
於 2024 年 4 月住了 3 晚
Management 於 2024年4月18日的回應
Thanks so much for your feedback

6/10 一般

Verna

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The bed and pillows were great. The staff awesome. Rooms need some up keep. Loved the heated pool. Construction across the street. Made it really hard to sit outside
於 2024 年 4 月住了 4 晚
Management 於 2024年4月17日的回應
Thank you for your feedback.

8/10 不錯

Julianna

於 2024 年 4 月住了 4 晚

6/10 一般

Krystel

於 2024 年 4 月住了 1 晚
Management 於 2024年4月17日的回應
Thank you for your feedback.

2/10 很差

Austin (Scarborough)

不滿：住宿狀況
於 2024 年 4 月住了 1 晚
Management 於 2024年4月17日的回應
Thank you for your feedback.

10/10 優異

Jessica

讚好：整潔度和住宿狀況
It was amazing
於 2024 年 4 月住了 2 晚
Management 於 2024年4月15日的回應
Thank you so much for your feedback

4/10 欠佳

Naomi

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Management 於 2024年4月15日的回應
Thank you so much for your feedback

10/10 優異

memer

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 3 晚
Management 於 2024年4月11日的回應
Thank you for your feedback!

6/10 一般

J. Marc (Delmar)

家人同遊, 親子同遊
不滿：整潔度
Parking is valet ONLY.....
於 2024 年 4 月住了 3 晚
Management 於 2024年4月11日的回應
Thank you for your feedback!

6/10 一般

Serguio

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The bathroom was dirty. Had not been cleaned from prior use trashcan not emptied, toilet was dirty, sink was dirty
於 2024 年 4 月住了 2 晚
Management 於 2024年4月9日的回應
We apologize for the inconvenience, we will learn from this and improve our service levels.

8/10 不錯

Viacheslav

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Management 於 2024年4月8日的回應
Thank you so much for your feedback!

10/10 優異

Wael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a pleasant time spent in the Hilton Cabana
於 2024 年 4 月住了 3 晚
DQ 於 2024年4月7日的回應
Thank you so much for your feedback

8/10 不錯

Eduardo

於 2024 年 3 月住了 5 晚
Management 於 2024年4月22日的回應
Thank you for your feedback!

4/10 欠佳

Maria

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We expected better service, accommodations, and conditions of the property from Hilton……. First, the room was very small, the bathroom was not in good condition, the shower door was not closing completely, the toilet was leaking and generally, everything was worn off … second, two buildings on both sides of the property were going through major renovations (with concrete drilling etc.), and the noise was unbearable. you can hear it from the room, the common areas, the bar, and pool….. until 5 pm every day…not what we were hoping to get on vacation…it was never mentioned anywhere when we booked it, otherwise, we would not choose this hotel. and the “cherry on top” was the broken elevator on the last day. the hotel had two functional elevators, and it was not really enough too, but we ended up waiting for 30 min to get out from the 8th floor with 4 suitcases and 2 kids, so our Uber to the airport charged us for waiting….…. disaster.
於 2024 年 3 月住了 6 晚
Management 於 2024年4月1日的回應
Thank you so much for your feedback

10/10 優異

Kami

讚好：整潔度、職員與服務和住宿狀況
Clean, staff was excellent. Easy beach access. A couple days there was only luke warm water in the shower and the shower door doesn’t completely seal so there was always water on the floor, enough to soak a towel. Overall a great property with great staff.
於 2024 年 3 月住了 4 晚
Management 於 2024年3月30日的回應
Thank you so much for the feedback!

6/10 一般

Hugo

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I expected a newer facility or updated facility for the price that I paid.
於 2024 年 3 月住了 2 晚
Management 於 2024年3月27日的回應
Thank you so much for your feedback

10/10 優異

Getachew

They have the best service. We really love it.
於 2024 年 3 月住了 2 晚
Customer service 於 2024年3月24日的回應
Thank you for the wonderful review and for staying with us. We appreciate you recommending us and look forward to welcoming you back again soon.

10/10 優異

LaKeyvia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All of the staff was very friendly and all helped us celebrate my birthday 🎉 i
於 2024 年 3 月住了 3 晚
Management 於 2024年3月24日的回應
Thank you so much for your feedback!

10/10 優異

Anteneh Chekol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Management 於 2024年3月22日的回應
Thank you so much for your amazing review!

4/10 欠佳

Tawnyan

於 2024 年 3 月住了 2 晚
Management 於 2024年4月5日的回應
Thank you for your feedback

8/10 不錯

Simone

家人同遊
讚好：整潔度、職員與服務和設施服務
We had a very nice stay overall, the cleanliness and comfortability of the room was great! However, we stayed in an accessible room and we were slightly disappointed by the overall accessibility. Firstly, there was a large lip on the floor to exit to the balcony that was not wheelchair accessible. Secondly, the shower was slightly inconvenient, as it spread water everywhere. Lastly, our fridge did not work and we never received service to fix it.
於 2024 年 2 月住了 2 晚
management 於 2024年3月11日的回應
Thank you so much for your feedback!

10/10 優異

Jade

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked this property. Clean, perfect location and a lot of activities on the property. Restaurant was also good but pricey. Two pools and hot tub but one was closed they also had beach access!
Management 於 2024年3月6日的回應
Thank you so much for your amazing feedback!

6/10 一般

Brandon

伴侶同遊
讚好：職員與服務
Beach access is great! However, only valet parking is available ($50 per day!) and the hotel hallways, elevators and rooms show a lot of wear. The lobby was disjointed with no flow and several of the machines were inoperable in the exercise room.
於 2024 年 2 月住了 4 晚
Management 於 2024年3月5日的回應
Thank you so much for your feedback

10/10 優異

Raimundo

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 2 月住了 3 晚
Management 於 2024年3月4日的回應
Thank you for your feedback!

6/10 一般

Jessica

讚好：整潔度
不滿：職員與服務
於 2024 年 2 月住了 3 晚
Management 於 2024年3月4日的回應
Thank you for your feedback!

8/10 不錯

Timsy

家人同遊, 親子同遊
讚好：職員與服務、設施服務和住宿狀況
Private beach at the property was very convenient with kids, heated pool and Jacuzzi were relaxing. Hotel was clean and tidy. Bus stop was right opposite the hotel. Overall a good stay.
於 2024 年 2 月住了 4 晚
Management 於 2024年3月1日的回應
Thank you so much for your feedback

6/10 一般

Vikas

家人同遊
不滿：住宿狀況
This property needs a lot of cleaning and upgrade. Front desk needs to educate a bit more on customer service. The staff at the restaurant is definitely great. They serve you very well.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月28日的回應
THanks so much for the feedback!

10/10 優異

David

家人同遊
It wasn’t new, but it was professionally managed and everything was as it should be.‘I thought the text responsiveness by management was excellent.
於 2024 年 2 月住了 3 晚
Management 於 2024年2月27日的回應
Thank you so much for your awesome feedback!

8/10 不錯

Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, not many restaurants within a 10 minute walk
於 2024 年 2 月住了 2 晚
Management 於 2024年2月27日的回應
Thank you so much for your feedback!

6/10 一般

Kelsey

家人同遊
讚好：整潔度
不滿：住宿狀況
Overall we had a great stay. Unfortunately when we arrived early only one room was ready and we were told the other would be ready by 4PM. We weren’t able to get into our room till around 5pm. The bathroom door was broke so we ended up having to move rooms.
於 2024 年 1 月住了 5 晚
Management 於 2024年2月26日的回應
Thank you so much for your feedback

8/10 不錯

Jacob

家人同遊
讚好：職員與服務
The bedding was flimsy and thin. Definitely a bit dated. The property was beautiful and the staff were wonderful. I would stay there.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月20日的回應
Thank you so much for your quick response.