My initial interaction with the staff was terrible which is what prompted me to find another hotel to stay at. I work in costumer service as well so I get being overwhelmed with people and questions. The staff was rude and short so I gathered my child and belongings and left.
Jihan
於 2025 年 7 月住了 3 晚
2/10 很差
Joenna
2025 年 7 月 21 日
不滿:整潔度、職員與服務和住宿狀況
Did already, no response ever! Very dissapointed!!!
Joenna
於 2025 年 7 月住了 1 晚
10/10 優異
Retha
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property and staff were awesome. But never ever book through Expedia you will regret it! Always book through hotel or literally any other app.
Retha
於 2025 年 7 月住了 4 晚
8/10 不錯
Joanna
家人同遊
2025 年 7 月 20 日
讚好:職員與服務、設施服務和住宿狀況
Good choice
Joanna
於 2025 年 7 月住了 6 晚
8/10 不錯
Steve (Blainville)
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Great room
Steve
於 2025 年 7 月住了 1 晚
10/10 優異
Jose
2025 年 7 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Todo fue fenomenal, excelente servicio
Jose
於 2025 年 7 月住了 7 晚
10/10 優異
Mariette
2025 年 7 月 18 日
讚好:整潔度和職員與服務
Good location, close to airport
Mariette
於 2025 年 7 月住了 1 晚
6/10 一般
Jean Michel (CARROLLTON)
2025 年 7 月 17 日
讚好:整潔度
Pratical , close to airport .. no restaurant after 11pm .. but ok for us
Jean Michel
於 2025 年 7 月住了 1 晚
8/10 不錯
Kristen
家人同遊
2025 年 7 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was close to the port and room was spacoius. They had a great breakfast buffet. We ran out of kleenex and toliet paper, with no extra provided in the room. Also, the iron was broken and waited for a new or replacement but it never came.
Kristen
於 2025 年 7 月住了 1 晚
10/10 優異
Latrice
2025 年 7 月 13 日
讚好:整潔度和職員與服務
The morning staff were very friendly and knowledgeable! I would stay again!
Latrice
於 2025 年 7 月住了 1 晚
10/10 優異
Latoya
親子同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Everyone was kind and helpfully.
Latoya
於 2025 年 7 月住了 2 晚
10/10 優異
Deyon
家人同遊
2025 年 7 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I've stayed at quite a few Home2Suites before and this was by far the best location of this brand.
Deyon
於 2025 年 7 月住了 1 晚
10/10 優異
Tasha
家人同遊
2025 年 7 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Guests have to pay for parking. There is no parking available besides paid parking.
Tasha
於 2025 年 7 月住了 1 晚
10/10 優異
Jorge
家人同遊, 親子同遊
2025 年 7 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Been a Marriott member for a while and lately Hilton brands are giving a better service and price. Time to change loyalties I guess..
Jorge
於 2025 年 6 月住了 1 晚
10/10 優異
Sheila
2025 年 7 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice breakfast included
Sheila
於 2025 年 4 月住了 8 晚
8/10 不錯
Terri (Wilmington)
家人同遊, 親子同遊, 多人同遊
2025 年 7 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The waterfront location was just beautiful to behold whether from the room or during the wonderful, plentiful complementary breakfast. I’m sorry to have missed the happy hour! The room was spacious and very clean and bed quite comfortable after a long day of travel. I appreciated the shuttle service however the pickup arrangements could use some improvement. I suggest asking for the party number and the arrival door number to locate your guests. We waved but the driver didn’t see us due to other shuttles parking curbside and blocking our view and continued on in the flow of traffic. We ultimately called for a Lyft driver. The shuttle ends at 11pm. The shuttle to the cruise port was also a bit confusing. Guests should be given a ticket of arrival so driver knows who to transport first. He arrived and asked a group of approximately 20 ppl “…who was here first?” We, as guests, handled it cordially but there is a better process to avoid potential conflicts going forward. Overall… I will definitely stay here again!
Terri
於 2025 年 6 月住了 1 晚
10/10 優異
ahmad
家人同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
Great location . Room very spacious and comfortable beds . Breakfast was excellent on 10th floor with great view .
ahmad
於 2025 年 7 月住了 1 晚
10/10 優異
Angelica
家人同遊
2025 年 7 月 6 日
讚好:整潔度和設施服務
Angelica
於 2025 年 7 月住了 2 晚
10/10 優異
Janey
親子同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was very impressed with the level of customer service this hotel offers. I stayed 2 nights after a cruise and I must say this was a great choice. I had a discrepancy with my reservation and the supervisor was so amazing, the situation was solved immediately. The free breakfast was popular and had many options. Thank you for making my stay wonderful! Will definitely stay here again!
Janey
於 2025 年 7 月住了 2 晚
10/10 優異
Madeleyne
家人同遊
2025 年 7 月 5 日
讚好:設施服務和住宿狀況
不滿:整潔度
Ahora in the shower
Madeleyne
於 2025 年 7 月住了 1 晚
8/10 不錯
Sunlim
家人同遊
2025 年 7 月 5 日
讚好:整潔度、設施服務和住宿狀況
The location, meals, service, and facilities of this hotel are all excellent. However, there is a daily parking fee that is not included in the room rate. This charge was not disclosed at the time of booking.
Sunlim
於 2025 年 7 月住了 1 晚
10/10 優異
Jaime
2025 年 7 月 2 日
Jaime
於 2025 年 6 月住了 1 晚
10/10 優異
Wildeliz
家人同遊
2025 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Great condition and has a equipped small kitchen
Wildeliz
於 2025 年 6 月住了 2 晚
10/10 優異
Sunlim
親子同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
I had a great stay — the hotel’s service, location, and breakfast were all outstanding.