外觀

邁阿密西機場溫德姆拉昆塔套房酒店的評價

2.5 out of 5

評價

7.8

不錯

10 分評分,優異;839 則評價中有 357 則" "
8 分評分,不錯;839 則評價中有 202 則" "
6 分評分,一般;839 則評價中有 121 則" "
4 分評分,欠佳;839 則評價中有 77 則" "
2 分評分,很差;839 則評價中有 82 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Victor A. 於 2024年4月27日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 很差

Li

讚好:職員與服務
不滿:整潔度
於 2024 年 3 月住了 1 晚
Karel del Castillo, AGM 於 2024年3月28日的回應
Dear Li:Thanks for your feedback regarding your stay with us. We're very concerned about your review and would like to speak with you further. If you could please contact management at the hotel directly so we can better assist you.

8/10 不錯

Claudia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was clean. The shower curtains were the only thing that looked like they needed to be washed or changed
於 2024 年 5 月住了 1 晚

4/10 欠佳

Patrick

商務旅客
不滿:職員與服務、設施服務和住宿狀況
There was no mandatory daily cleaning. Limited staff at desk, so long waiting for service; Room furniture needs updating..old; Toilet was dirty with black bacterial marks ar the upper tim of the toilet; Locks to APT failed on a daily basis and I had to request assistance to open the door;too expensive for the quality of place
於 2024 年 5 月住了 4 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Dear Patrick:I'm sorry to hear that we couldn't meet your expectations. We hope to see you again to better serve you.

10/10 優異

Gregory

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Hi Gregory;Thanks a lot for your 5 stars review!!! See you soon!!!

2/10 很差

Kimberly

家人同遊
Well they said they overbooked the rooms, but asked me to pay the difference between what I paid and what they were asking currently for the room. And did not offer a refund
於 2024 年 3 月住了 1 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Dear Kimberly:Thanks for your feedback regarding your stay with us. We're very concerned about the comment you mentioned and would like to speak with you further. If you could please contact management at the hotel directly?

6/10 一般

Disneyris

伴侶同遊, 商務旅客
讚好:職員與服務、設施服務和住宿狀況
El personal es muy amable, pero hay que estar pidiendo que te hagan la habitación
於 2024 年 5 月住了 2 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Correcto Disneyris, luego del Covid 19, necesitamos autorización del Cliente para hacer la habitación. Lamento mucho este inconveniente, saludos

10/10 優異

Laquasia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly enjoyed my stay it was very clean the pool can be cleaner other then that I enjoyed my stay
於 2024 年 3 月住了 1 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Thanks a lot Laquasia, for your resent stay and good comments. Se you!!

10/10 優異

Ulises

讚好:整潔度、職員與服務和住宿狀況
Todo bien
於 2024 年 5 月住了 2 晚
Karel del Castillo Assistant General Manager 於 2024年5月18日的回應
Que alegría ver que todo le fue bien!!! Nos vemos!!!

8/10 不錯

Disneyris

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 5 月住了 2 晚
Karel del Castillo, Assistant General Manager 於 2024年5月18日的回應
Hi Disneyris:Thank you for your recent stay and for taking the time to review our hotel. We hope to see you again and get 5!!!

6/10 一般

Harry A

讚好:整潔度和職員與服務
於 2024 年 5 月住了 3 晚
Karel del Castillo, Assistant General Manager 於 2024年5月18日的回應
Dear Harry:Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We hope to see you again to better serve you.

10/10 優異

Imelda

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best experience
於 2024 年 5 月住了 3 晚
Karel del Castillo Assistant General Manager 於 2024年5月13日的回應
Hi Imelda, I'm very excited o see you had an excellent experience with us! We wish you the best and hope to see you soon!!

2/10 很差

Jorge

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
El cuarto que me toco el baño estaba terrible el techo callendo la pintura ,almohadas sucias ,el matre malo . Los pasillos y elevadores completamente sucios y el area del desayuno todo sucio ,deberian considerar cerrar y remodelar. Una desilusión total no vuelvo nunca me había pasado algo asi
於 2024 年 5 月住了 2 晚
Karel del Castillo Assistant General Manager 於 2024年5月13日的回應
Estimado Jorge:Lamentamos esta desafortunada experiencia en este proceso de remodelación. espramos tenerle de vuelta y revertir este resultado adverso, saludos cordiales

10/10 優異

Jose

讚好:整潔度、職員與服務和住宿狀況
......
於 2024 年 5 月住了 2 晚
Karel del Castillo Assistant General Manager 於 2024年5月13日的回應
Muchas gracias Jose, por su evaluación de excelente de nuestro trabajo. esperamos verle muy pronto, saludos

10/10 優異

Alfredo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was recently renovated. I noticed a new lobby area and new elevators. If you're travelling to Doral, this is the place to be. It is close to the airport and there are many restaurant options around. They also have shuttle pick up to Port of Miami.
於 2024 年 5 月住了 1 晚
Karel del Castillo, AGM 於 2024年5月12日的回應
Hi Alfredo, thanks a lot for your excellent review. We hope to see you soon,Best RegardsKarel del CastilloAssistant General Manager

6/10 一般

Elio

家人同遊
讚好:職員與服務
不滿:整潔度
On my recent trips to the Miami area, I have preferred La Quinta Inn hotels because they offer excellent prices in good locations and have nice rooms. However, on this last occasion, I noticed significant declines in the facilities and room cleanliness. Upon arriving in the room, I initially thought it looked clean, but at night, cockroaches appeared. When I checked under the beds, I discovered dust and trash that had accumulated for weeks. Additionally, daily cleaning is not performed, and guests need to request it at the reception. When I inquired about this, I was told it was a policy dating back to the pandemic. This didn’t make much sense to me, especially since I wasn’t informed upon arrival, and cleaning was only done on the third day. Another observation I have is that my request for an accessible room was not taken into account. I had requested this when making the reservation through Expedia. Instead, I received a room on the fifth floor without a disabled-friendly bathroom and far from the elevators. As for breakfast, it seemed appropriate, so I would give a good rating in that regard."
於 2024 年 5 月住了 5 晚
Victor A. 於 2024年5月10日的回應
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 優異

robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 2 晚
Victor A. 於 2024年5月6日的回應
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

8/10 不錯

ABRAHAM

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in and check out
於 2024 年 4 月住了 4 晚
Victor A. 於 2024年5月6日的回應
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

10/10 優異

Kimberly C

家人同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The management and staff were Awesome, especially when it came to transportation info💪❤️
於 2023 年 11 月住了 1 晚
Victor A. 於 2024年5月6日的回應
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

10/10 優異

Lucia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月4日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

4/10 欠佳

Alan

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月3日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 一般

Ivan

不滿:住宿狀況
於 2024 年 5 月住了 1 晚
Victor A. 於 2024年5月4日的回應
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

10/10 優異

Heberto

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent attention and very friendly all the people working in this place. Safety and very quiet.
於 2024 年 5 月住了 1 晚
Victor A. 於 2024年5月3日的回應
Thanks for your kind comments about your recent stay at La Quinta Inns & Suites Miami Airport West. We are so thrilled that you enjoyed your stay with us. Thank you so much for your kind words; our staff values your feedback.

4/10 欠佳

Qossay

讚好:職員與服務
不滿:住宿狀況
It’s not that much nice
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月2日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 優異

Candace

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was great, the free breakfast area was so crowded no breakfast was available, however the staff was friendly & hotel was great
於 2024 年 2 月住了 1 晚
Victor A. 於 2024年5月2日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 優異

Maykel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月2日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 優異

Victor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very clean property and great breakfast options
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月2日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 優異

SANDY

於 2024 年 4 月住了 1 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Thanks a lot Sandy, for your Five Stars review!!! See you!!!

10/10 優異

mayra (Tampa)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The excellent location and comfort. No like the construction is under remodeling the lobby.
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年5月2日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 優異

Jose

讚好:整潔度、職員與服務和住宿狀況
N/A
於 2024 年 4 月住了 3 晚
Victor A. 於 2024年5月2日的回應
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 優異

Hugh

於 2024 年 4 月住了 1 晚
Karel del Castillo, Assistant General Manager 於 2024年5月23日的回應
Hi Hugh;I'm very glad to see you had a great stay with us!!! See you soon!!

6/10 一般

Luis

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Dificultad to park car due to limited space
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月29日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 一般

SHANNON

於 2024 年 1 月住了 2 晚
Victor A. 於 2024年4月29日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 優異

Carlos

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is very kind, tje area it’s safe. Great breakfast
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月29日的回應
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

4/10 欠佳

Joselyn St.

不滿:住宿狀況
於 2024 年 4 月住了 2 晚
Victor A. 於 2024年4月29日的回應
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I hope you'll give us another chance in the future.

6/10 一般

Shelley Rose

讚好:設施服務
不滿:職員與服務
We stayed there during a renovation so we had to use an alternative entrance. Hard to find parking as the property was sold out during our stay. Front desk staff was not friendly. He seemed annoyed that we couldn’t understand Spanish. You need to give a 24 hour request to have your room cleaned. The location was great even though we could hear all the planes coming and going. We loved the continental breakfast.
於 2024 年 4 月住了 3 晚
Victor A. 於 2024年4月29日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 優異

araceli

讚好:設施服務
不滿:整潔度
Siempre te dan el mismo menu de desayuno, es terrible
於 2024 年 4 月住了 2 晚
Victor A. 於 2024年4月28日的回應
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

8/10 不錯

Mario

讚好:整潔度、職員與服務和住宿狀況
Good experience and very good service
於 2024 年 4 月住了 4 晚
Victor A. 於 2024年4月27日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 優異

Debbie

讚好:整潔度、職員與服務和住宿狀況
The staff is the best made you feel welcome
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月27日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 很差

Hadi

不滿:住宿狀況
Internet was terrible,main TV did not work,breakfast was terrible,No syrup,toaster broken both,no place to seat,
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月27日的回應
Thank you for taking the time to write your review. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

10/10 優異

Lidia

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月24日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 優異

Luis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente experiencia
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月24日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 優異

Hugh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent quiet and friendly hotel
於 2024 年 4 月住了 5 晚
Victor A. 於 2024年4月24日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

6/10 一般

Peronia

Nice hotel . Spacious room. Basic breakfast and terrible WiFi service .
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月24日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 優異

Nancy (Melbourne)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even though they are remodeling the lobby. Everything was labeled from parking lot to lobby. They are doing a wonderful job.
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月24日的回應
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

4/10 欠佳

Hugo

讚好:整潔度
不滿:職員與服務和設施服務
They should train their staff better , really bad manners and don’t know how to tray customers properly.
於 2024 年 4 月住了 1 晚
Victor A. 於 2024年4月24日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

2/10 很差

Janael

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Construction workers were everywhere!! Very noisy. Room was clean, however tv didn’t work and ac unit was making the loudest rattling sound all day long
於 2024 年 4 月住了 4 晚
Victor A. 於 2024年4月24日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

8/10 不錯

Jesus

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is perfect and staff very friendly. The breakfast was the same each day of the week. Eggs could have been different. Also the house keeping upon request sounds like lack of staff. I would return again. Thanks for your service.
於 2024 年 4 月住了 8 晚
Victor A. 於 2024年4月24日的回應
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

8/10 不錯

Ruddy

讚好:整潔度、職員與服務和住宿狀況
Problema de parqueo las dos noches
於 2024 年 4 月住了 2 晚
Victor A. 於 2024年4月24日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

4/10 欠佳

Pamela (Staten Island)

不滿:職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Victor A. 於 2024年4月24日的回應
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention