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邁阿密太陽貴族之家度假村的評價

4 out of 5
邁阿密太陽貴族之家度假村
17315 Collins Ave, Sunny Isles Beach, FL

評價

8.2

很好

10 分評分，優異；1348 則評價中有 687 則" "
8 分評分，不錯；1348 則評價中有 318 則" "
6 分評分，一般；1348 則評價中有 175 則" "
4 分評分，欠佳；1348 則評價中有 92 則" "
2 分評分，很差；1348 則評價中有 76 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

Yongfu

於 2024 年 1 月住了 4 晚
Juan Garcia 於 2024年1月15日的回應
Dear Yongfu,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Yinjie

讚好：設施服務
Good service
於 2023 年 8 月住了 5 晚
Juan Garcia 於 2023年9月6日的回應
Dear Yinjie,Thank you for taking the time write and for sharing your feedback. These are the reviews we live for here at Sole Miami! We are so happy to hear that your overall experience was so over the top! We will of course be sharing your feedback with all our team members here. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

4/10 欠佳

Tamla (smyrna)

讚好：職員與服務和住宿狀況
不滿：設施服務
Loved the view from my ocean front room. Bed was comfy. The food wasnt good and very limited. No table or chairs for the balconies. No napkins or paper towels for their kitchen areas. No USB plugs in the main areas of the room. Two remotes neither worked for the tvs. Took a few calls for engineering to come replace them. No washer or dryers. No cleaners avaliable. This is the third Noble House property and I have to say this was missed on a lot of things
於 2024 年 4 月住了 4 晚

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is good I will be back
於 2024 年 4 月住了 2 晚

6/10 一般

lina

讚好：整潔度和職員與服務
Bar and restaurant is closed at 10pm … not convenient if you want to enjoy some late drinks
於 2024 年 4 月住了 1 晚

4/10 欠佳

Richa

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Property looks pretty old and even after renovations the rooms, hallways and washrooms feel dated. There is very less light and no fans in the rooms which is horrible with Miami humidity. The beach access is humble and beaches are pretty smelly. Lets talk about house keeping and services, we requested some towels and garbage bags by calling room services and even after calling thrice during a span of 2 hours in the morning those stuffs never arrived. Finally we had to go down and complain at the front desk to have it all delivered to our room. Valet staff is friendly but the property has limited parking and during the busy times you might have to wait a decent bit to get your car, also there is no free self parking. There is just one Dining option which is not great anyway, luckily there is plenty of eating and shopping options around the property. Overall I am highly disappointed by this property, they should not at all be classified as “4 STAR”. Their amenities, rooms and services at best qualify as 2-3 star. There are other 3 star properties within 5 miles which are way better and probably cheaper.
於 2024 年 4 月住了 3 晚

8/10 不錯

Sardar

讚好：整潔度和住宿狀況
Good but expensive
於 2024 年 4 月住了 1 晚
Juan Garcia 於 2024年4月27日的回應
Dear Sardar, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 一般

Itzury

伴侶同遊
讚好：設施服務
不滿：整潔度和職員與服務
I would love to rate this hotel a good 5 star but the cleaning service and having roaches run around our bedroom and kitchen was not it for me. Over all we had an amazing view and had easy access to the beach and back.
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月26日的回應
Dear Itzury,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Vladimir

多人同遊
讚好：整潔度和設施服務
Very nice hotel 😊
於 2024 年 2 月住了 4 晚
Juan Garcia 於 2024年4月25日的回應
Dear Vladimir, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Kenyatta

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love boutique hotels because they're intimate and more like home. The staff at Sole made me feel totally welcome from start to finish. Anything I needed was at my fingertips or delivered to my door promptly and with a smile, even late at night. The location is perfect for being in the Sunny Isles or nearby areas.
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月24日的回應
Dear Kenyatta,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

michael

讚好：整潔度、職員與服務和住宿狀況
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
於 2024 年 4 月住了 6 晚
Juan Garcia 於 2024年4月24日的回應
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

michael

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
於 2024 年 4 月住了 5 晚
Juan Garcia 於 2024年4月24日的回應
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Svetlana

讚好：住宿狀況
Beautiful, safe, clean hotel
於 2024 年 1 月住了 7 晚
Juan Garcia 於 2024年4月24日的回應
Dear Svetlana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

olga

讚好：整潔度、職員與服務和住宿狀況
И
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月24日的回應
Dear Olga, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Mykola

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Traveling with small kid. Everything was clean . My kid loves pool, so we spend the whole time there. Stuff is nice and friendly. Night bonfire by the ocean, cool for relaxing. Will come back again
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月24日的回應
Dear Mykola, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

LaRonda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Andrew at the front desk and Felix at the pool bar make this hotel fabulous.
於 2024 年 4 月住了 1 晚
Juan Garcia 於 2024年4月24日的回應
Dear LaRonda, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We will of course be sharing your feedback with Andrei and Felix.We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Antoinette

伴侶同遊
讚好：設施服務
We was near the beach and all we basically needed was just our body out there by the beach or the pool.
於 2024 年 4 月住了 5 晚
Juan Garcia 於 2024年4月24日的回應
Dear Antoinette, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Milana

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our first time at Sole hotel, but we have stayed in sunny aisle many times before. Location is amazing right across the street there a lot of restaurants and shops. Facility of the beach was very nice. And the pool was actually is not as small as it looks on the picture. Room was renovated nice balcony. Everything was clean and the staff was very friendly.
於 2024 年 4 月住了 5 晚
Juan Garcia 於 2024年4月24日的回應
Dear Mialana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Biata

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Juan Garcia 於 2024年4月24日的回應
Dear Biata, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Andrea

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
highly recommend, staff was amazing & it was very beautiful!
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月19日的回應
Dear Andrea, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

diana

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this hotel. This is my second time staying here and I will keep going back. Very family friendly.
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月19日的回應
Dear Diana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Nigel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful decor and clean property but the parking is very expensive.
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月18日的回應
Dear Nigel, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Alyssa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved our experience here. Beautiful place and every staff member was extremely nice.
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月17日的回應
Dear Alyssa, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Asoke

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
It is a modern, clean and a nice hotel.
於 2024 年 4 月住了 7 晚
Juan Garcia 於 2024年4月17日的回應
Dear Asoke, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Yuliya

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Juan Garcia 於 2024年4月18日的回應
Dear Yuliya, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Ulla Rebecca Aurora

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bra tryggt hotell i lyxigt lugnt område
於 2024 年 4 月住了 5 晚
Juan Garcia 於 2024年4月17日的回應
Dear Ulla Rebecca, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Adrienne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a wonderful stay with my partner! The staff was attentive and courteous, the room was clean and kept that way for the duration of our stay. Even the room service was good, to my surprise. I would absolutely return to Solé for another vacation.
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月17日的回應
Dear Adrienne, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

4/10 欠佳

Marcello

商務旅客
Room assigned to me was extemely small, i had no palace to open the luggage
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月17日的回應
Dear Marcello,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Mohammad (Liberty Township)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s so nice place and quiet. Customer service is wonderful.
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月17日的回應
Dear Mohammad, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Domenic

伴侶同遊
讚好：整潔度和職員與服務
Excellent stay!
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月17日的回應
Dear Domenic, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Essra

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved it! It’s the best place to stay location wise in Miami and we loved the staff the rooms everything. Beach access and all … we will be back
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月17日的回應
Dear Essra, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Yamila

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
el lugar es espectacular ,la atención de su gente es extraudinaria , desde los chicos del valet parking la atención de German y su cálida bienvenida el señor Mii que nos llevó las maletas hasta la habitación y nos presentó el hotel , el restaurante BALE ENkitchen con su mágica vista al Mar y su deliciosa y refinada comida y su música en vivo un espectáculo ademas el servicio tan especial . la habitación bellísima su vista parcial a la ciudad y al mar la recomiendo porque es un encanto y el buen olor de los pasilllos , su limpieza … Mi familia y yo quedamos enamorados de este hotel .volveremos con seguridad , muchas gracias chicos del Sole Miami . hasta pronto
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月19日的回應
Estimada Yamila,Muchas gracias por tomar su tiempo de compartir con nosotros y otros viajeros sus comentarios y sugerencias de nuestro hotel. Estamos encantados de saber que disfruto de las amenidades que ofrecemos en nuestras habitaciones e instalaciones; adicional el servicio de nuestro personal. Es nuestra mision de que usted y sus familia se sientan como en casa. Estaremos encantados de poder compartir con todo nuestro personal su amable feedback. Esperamos que nos visite durante sus proximas vacaciones y no dude en contactarnos directamente para cualquier requerimiento durante su proxima estadia.Sinceramente,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Shawn Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was stellar. Very nice vacation.
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月14日的回應
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Lebanon

家人同遊
讚好：整潔度、職員與服務和設施服務
Loved the double rooms very spacious, staff was very friendly!
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月14日的回應
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Chedta

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a review based off my first experience in Miami/Sunny Isles. That being said, I had an amazing view of the ocean. Being right there on the beach was amazing. It is north of Miami Beach, so if you’re looking for that, it might not be quite what you expect. Not much nightlife close by (walking distance). The restaurant inside is okay. Overpriced, for average food in my opinion. However, the friendliness of the staff was very much appreciated! As far as the accommodations, I didn’t venture too much into it. They are a resort with “all inclusive”. But based off what I got, seemed like all services were available, but you’re paying for it on top of the stay. Just be mindful when you book. My guess is I didn’t actually get an all inclusive stay. So it made it a little bit of a downer with some of the additional expenses. That being said, I would go back! Great staff! Great view. I’m sure there’s better, but this was an amazing experience for me all in all.
於 2024 年 4 月住了 4 晚
Juan Garcia 於 2024年4月14日的回應
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Sara

讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay in this hotel, it is clean, the food tastes good and above all the staff is nice, especially Anil helped us a lot with his knowledge of Turkish, we are so grateful to him!
於 2024 年 3 月住了 7 晚
Juan Garcia 於 2024年4月14日的回應
Dear Sara, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Turquoia

讚好：整潔度、職員與服務、設施服務和住宿狀況
I feel like I have become family with the staff here!! Everyone’s so nice, pleasant & hospitable! This is ONLY place I’ll stay when visiting! See you all again in a few more months! 😊
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月14日的回應
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Diego Fernando

讚好：整潔度、職員與服務和住宿狀況
Quiet place
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月12日的回應
Dear Diego,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Maria

讚好：整潔度、職員與服務和住宿狀況
I love everything people here it's so much nice I absolutely want to come back
於 2024 年 4 月住了 3 晚
Juan Garcia 於 2024年4月12日的回應
Dear Maria, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 一般

Serge

家人同遊
讚好：整潔度
不滿：住宿狀況
Nothing special
於 2024 年 3 月住了 3 晚
Juan Garcia 於 2024年4月12日的回應
Dear Serge,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Anthony

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Juan Garcia 於 2024年4月10日的回應
Dear Anthony,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Betsy

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My family and I had an amazing time at Sole.
於 2024 年 3 月住了 6 晚
Juan Garcia 於 2024年4月10日的回應
Dear Betsy, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Shontae

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a really great stay at Solé Miami! The staff were friendly and helpful. The resort was clean, relaxing and an overall great place to stay.
於 2024 年 4 月住了 2 晚
Juan Garcia 於 2024年4月10日的回應
Dear Shontae, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Lazaro

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Will definitively be returning and telling friends and family to vacation there as well.
於 2024 年 4 月住了 1 晚
Juan Garcia 於 2024年4月10日的回應
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Laura

於 2024 年 4 月住了 4 晚

2/10 很差

Ivan

於 2024 年 3 月住了 4 晚
Juan Garcia 於 2024年4月10日的回應
Dear Ivan,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Igor

讚好：整潔度、職員與服務、設施服務和住宿狀況
NICE PLACE!
於 2024 年 4 月住了 1 晚
Juan Garcia 於 2024年4月7日的回應
Dear Igor, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

Rowtas (ISP)

家人同遊
讚好：整潔度和設施服務
A great atmosphere.
於 2024 年 4 月住了 5 晚
Juan Garcia 於 2024年4月7日的回應
Dear Rowtas, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 優異

staci

於 2024 年 4 月住了 1 晚
Juan Garcia 於 2024年4月25日的回應
Dear Staci, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 不錯

Kyriakos

於 2024 年 3 月住了 4 晚
Juan Garcia 於 2024年4月25日的回應
Dear Kyriakos, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami