I think that all room should be checked routinely for simple maintenance. My room did not have any hot water, nor did the tub drain properly
Bianca
於 2024 年 4 月住了 1 晚
6/10 一般
Hermilio
家人同遊, 商務旅客
2024年4月28日
讚好:設施服務和住宿狀況
This property does not offer daily service, but only towel service.
I don't plan to return.
Hermilio
於 2024 年 4 月住了 2 晚
6/10 一般
Sury
家人同遊
2024年4月25日
不滿:職員與服務
There were people in the pool at 3am loud as can be and the staff did nothing
Sury
於 2024 年 4 月住了 1 晚
10/10 優異
Lisa
2024年4月25日
讚好:整潔度、職員與服務和住宿狀況
Awesome
Lisa
於 2024 年 4 月住了 3 晚
10/10 優異
Bernie
2024年4月24日
讚好:整潔度、職員與服務和住宿狀況
Another great stay at this Sonesta.
Bernie
於 2024 年 3 月住了 1 晚
4/10 欠佳
Karyl
2024年4月22日
不滿:整潔度、設施服務和住宿狀況
I hated it! Noisy. (By the elevator, Soundproofing?) the back door didn’t close so the property was essentially open.
A booking mistake (mine) resulted in my having to change rooms, I left some clothing in the first room, but a few hours later they vanished. The room was cleaned, but no sight of a bright blue dress and shoes. The lack of any concern is very concerning!
Front desk staff was inconsistent. Very helpful manager to another’s laisez-faire “don’t give a darn.” I won’t ever recommend to anyone, and will never stay at another Sonesta property.
Karyl
於 2024 年 4 月住了 1 晚
10/10 優異
Adrian
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
Adrian
於 2024 年 4 月住了 1 晚
4/10 欠佳
Edward (Conway)
2024年4月14日
不滿:設施服務和住宿狀況
The swimming pool at this property has not been in use for quite some time because the management will not get the state or city certification to open the pool. I booked for a pool and did not get one. I also had to ask at the front desk every morning for coffee supplies in the room. The bed was lumpy and very old.