外觀

邁阿密 YVE 酒店的評價

3.5 out of 5
邁阿密 YVE 酒店
146 Biscayne Blvd, Miami, FL

評價

7.0

不錯

10 分評分,優異;1841 則評價中有 608 則" "
8 分評分,不錯;1841 則評價中有 398 則" "
6 分評分,一般;1841 則評價中有 344 則" "
4 分評分,欠佳;1841 則評價中有 252 則" "
2 分評分,很差;1841 則評價中有 239 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

NAI-WEN

讚好:整潔度和職員與服務
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月11日的回應
NAI-WEN, it's wonderful to hear that you enjoyed your recent stay at YVE Hotel Miami Downtown. We genuinely hope that your experience was memorable and we would be more than thrilled to welcome you back for another great stay in the future. Thank you for your positive feedback.

4/10 欠佳

Jing

不滿:整潔度和住宿狀況
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年7月16日的回應
We're disappointed to hear you were dissatisfied with your recent stay, Jing.Guest service is paramount to us at Yve Hotel Miami. If you wish to discuss the challenges during your stay, please feel free to contact us directly and we would love to have a second chance in resolving your issue and regaining your trust with us at Yve.We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

4/10 欠佳

YUAN

讚好:職員與服務
於 2023 年 5 月住了 2 晚
Customer Service 於 2023年5月11日的回應
We appreciate the feedback, Yuan.We regret that your time with us was less than ideal. We're dedicated to offering the most positive experience for all of our guests. Please reach out to our team directly so we could discuss your experience further. We'd like to know how we could improve for your next visit.We do hope to see you again soon.

2/10 很差

Weixing (North port)

家人同遊
讚好:職員與服務
不滿:住宿狀況
I came here a few years ago and felt pretty good, but this time the experience was too bad. The noise of the air conditioner was so bad that I couldn't sleep, and the sound insulation was poor. I could hear the conversation in the next room, and the restroom fan was broken. won't come back here any more!!!!
於 2022 年 7 月住了 1 晚
Customer Service 於 2022年7月18日的回應
We appreciate you taking the time to share your feedback, Weixing. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound levels in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you.

2/10 很差

RUI

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Employees look like they have no training at all.Couldn't open the door, went back and forth to the front desk three times to set up the room card!!!What a poor service!!!
於 2022 年 4 月住了 1 晚
Customer Service 於 2022年4月12日的回應
We appreciate you taking the time to share your feedback, Rui. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.

10/10 優異

Peter

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Great staff. Room was nice only thing is bathroom. It is a tiny closet with plumbing. lol. Still, we will be back.
於 2024 年 4 月住了 2 晚

2/10 很差

ABDULLATIF

多人同遊
不滿:整潔度、職員與服務和住宿狀況
The room not clean
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月21日的回應
ABDULLATIF, thank you for sharing your experience. Cleanliness is a priority, and the hotel regrets that your stay did not meet expectations in this regard. Your feedback will help in addressing this concern.

10/10 優異

Anna

讚好:住宿狀況
Older hotel, but clean and quiet.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Anna, thank you for your kind words about YVE Hotel Miami Downtown. Our team is delighted you enjoyed the clean and serene atmosphere. We look forward to welcoming you back!

6/10 一般

Frances

親子同遊
讚好:職員與服務
不滿:整潔度和設施服務
El hotel esta en buena ubicación. Se ve deteriorado y Le falta limpieza. Tuvimos problemas con el aire.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月20日的回應
Frances, thank you for the feedback. We're glad you appreciated our convenient location. Your comments about the overall condition and cleanliness have been noted. We're sorry to hear about the issue with the air conditioning during your stay. We hope to provide a more satisfactory experience in the future.

8/10 不錯

Nancy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Nancy, YVE Hotel Miami Downtown appreciates your positive rating. We're thrilled that you enjoyed your stay and would love to welcome you back for another great experience!

2/10 很差

Quinn

不滿:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Quinn, we're sorry to hear your experience did not meet your expectations. If you have specific details you'd like to share, we invite you to reach out directly so we can better understand your concerns and improve our services.

6/10 一般

Christie

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年5月18日的回應
We appreciate you taking the time to share your feedback, Christie.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 優異

Ana

讚好:整潔度、職員與服務和住宿狀況
Buena atencion
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月17日的回應
Ana, thank you for your kind words about YVE Hotel Miami Downtown. We're delighted to hear that you appreciated the attention you received. We hope to welcome you back soon!

10/10 優異

Livianny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like this property because it's near to bayside marketplace,you can walk for shopping it's near to the restaurants and have 24 hours front desk.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月16日的回應
Livianny, thank you for your positive feedback! YVE Hotel Miami Downtown prides itself on its convenient location, and we're pleased you enjoyed being close to Bayside Marketplace and nearby dining options. It's great to hear our 24-hour front desk service was to your satisfaction. We look forward to welcoming you back soon!

8/10 不錯

Johnnie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Johnnie, it's fantastic to hear you had a satisfying stay at YVE Hotel Miami Downtown. We thank you for your rating and look forward to welcoming you back on your next visit to Miami. Safe travels!

10/10 優異

Kerby

讚好:整潔度、職員與服務和住宿狀況
Súper hotel y excelente ubicación
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月13日的回應
Kerby, es maravilloso saber que disfrutó de la ubicación excepcional del YVE Hotel Miami Downtown y que le encantó su estadía. Esperamos su próxima visita. ¡Gracias por elegirnos!

10/10 優異

Kerby

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación! Y el personal muy atento y dispuesto a ayudar .
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月13日的回應
Kerby, es reconfortante saber que valoraste la excelente ubicación del YVE Hotel Miami Downtown. Estamos encantados de saber que los atentos miembros de nuestro equipo pudieron ayudarlo y hacer que su estadía fuera más placentera. Gracias por elegirnos y estamos ansiosos por darle la bienvenida nuevamente en el futuro.

6/10 一般

HALEY

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月14日的回應
Haley, it seems you had a neutral experience during your stay. Feedback, even when it's wordless, is very valuable and it helps us identify areas where we could do better. We hope to welcome you again for a more satisfying visit in the future.

6/10 一般

Diego

讚好:整潔度和職員與服務
No me gusto el hotel , buena ubicación pero del lugar. Los elevadores tardaban una eternidad
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月4日的回應
Diego, apreciamos tus comentarios y tomarnos el tiempo para compartir tu experiencia. Parece que la velocidad del ascensor fue un problema; nos disculpamos si hubo retrasos indebidos. Nos complace saber que nuestra excelente ubicación fue ventajosa para su visita. Esperamos brindarle una experiencia más fluida en su próxima estadía.

8/10 不錯

Shanae

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to shopping, food spots and easy transport to the cruise terminal.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月4日的回應
Shanae, we're delighted to hear that YVE Hotel Miami Downtown's location worked so well for you, being near shopping venues, dining options, and transport to the cruise terminal. The team at YVE Hotel Miami Downtown trusts you had an excellent stay and look forward to the honor of serving you again.

10/10 優異

Maxann

Okay for a quick stop
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年5月3日的回應
Maxann, thank you for choosing to stay at YVE Hotel Miami Downtown and sharing your feedback. We're pleased to offer convenient, quick stop accommodations for our guests in the heart of the city. We look forward to welcoming you again for any future visits to Miami.

2/10 很差

Tracey

多人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Check out experience horrible with the elevators. Walked down 11 flights of stairs with 3 luggage’s. I also have random charges on my card.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月4日的回應
Thank you for taking the time to provide us with your valuable feedback. We strive to provide an exceptional experience to all our guests, and we are sorry that we fell short of your expectations. Your comments have been shared with the relevant departments, and we will do our best to address them promptly. Please feel free to contact us directly if you would like to discuss your stay in further detail. We appreciate your patronage and hope to have the opportunity to serve you better in the future.

6/10 一般

Heydi

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月3日的回應
Heydi, thank you for taking the time to leave us your rating. We're committed to improving our services and value your feedback. Please know that our team is dedicated to ensuring guests have a memorable experience. We hope you'll give us another chance to impress you in the future.

10/10 優異

Araceli

多人同遊
讚好:職員與服務
不滿:住宿狀況
It was pretty dirty. Not what I expected from a well rated hotel
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Araceli, we regret to hear your stay did not meet your expectations due to cleanliness concerns. Our team makes every attempt to provide a clean and comfortable environment for all our guests. Your feedback will be addressed to ensure enhanced guest satisfaction in the future. We hope you'll give us another chance to show you the high-quality experience we're known for.

6/10 一般

Alyssa

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Alyssa, thank you for your time in rating your recent stay. We see that there were areas where we did not completely meet your expectations. Your feedback is invaluable as it aids in our continuous efforts to enhance our guests' experiences. We hope for another chance to serve you better in the future.

10/10 優異

Tanya (Ocean Springs)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Tanya, it's fantastic to hear you enjoyed your stay at YVE Hotel Miami Downtown! We appreciate you sharing your positive experience and hope to have you with us again soon.

6/10 一般

Natasha (Detroit)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Elevators take forever if the hotel is busy. My bathroom smelled like urine. I didn’t complain because I was only staying one night. It’s very close to the port and they offer shuttle service. I would stay again but they need to do a better job at the bathroom.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Natasha, we appreciate your helpful feedback. It's unfortunate to hear about your experience regarding the elevator wait times and the cleanliness in your bathroom. Your comments will certainly be taken on board in order to provide better service in these areas. On a more positive note, we're glad you found our proximity to the port and shuttle service convenient. We appreciate your intention to give us another chance and promise to strive for your complete satisfaction on your next visit.

4/10 欠佳

Desreta

多人同遊
不滿:整潔度、設施服務和住宿狀況
The room was little small and the floor was not vacuumed. The nob on the shower fell off. Curtain and the bed skirt was dirty. There not Blankets on the bed, it was on my sheets.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Desreta, it's regretful to hear that your stay did not meet your expectations. While we strive to maintain a high standard of cleanliness, it seems we missed the mark during your visit. We apologize for any inconveniences you experienced such as issues with the shower and bedding cleanliness. Your feedback is crucial and will certainly be shared with our team members to help improve future guest experiences. We hope to have the chance to show you our genuine hospitality in the future.

8/10 不錯

danilo

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location for visiting the German Consulate is excellent. Bayside is also in walking distance. Parking is unfortunately very expensive.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Danilo, thank you for choosing the YVE Hotel Miami Downtown. It's wonderful to hear that our central location was beneficial for your visit to the German Consulate and your exploration of Bayside. However, we understand concerns about parking expenses in such prime downtown areas - rest assured we closely align with the standard rates for the locality. We value your feedback and invite you to join us again on your next trip to Miami.

8/10 不錯

DIANA R.

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Diana, it's great to hear that you had a positive overall experience at the YVE Hotel Miami Downtown. We're always aiming to improve, so don't hesitate to let us know how we can earn that fifth star next time. Thanks for choosing us.

8/10 不錯

Wykena

讚好:整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月30日的回應
Thank you for the 4/5 rating, Wykena!We are excited to see that you had an enjoyable experience at YVE Hotel Miami Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 優異

Maxine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Shopping, food and Port nearby.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Maxine, it's wonderful to know you appreciated YVE Hotel Miami Downtown's convenient location close to shopping areas, restaurants, and the port. We hope to welcome you back for another fantastic stay. Thank you for your review.

10/10 優異

Abigail

伴侶同遊
讚好:設施服務
Muy céntrico personal muy amable
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月28日的回應
Abigail, es maravilloso saber cuánto disfrutaste tu estadía en YVE Hotel Miami Downtown. Nuestros serviciales colegas están encantados de haber hecho que su experiencia sea positiva. Se agradecen sus elogios por nuestra ubicación central. ¡Gracias por compartir con nosotros y esperamos ansiosamente su próxima visita!

10/10 優異

Wesley Wayne (Milford)

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月17日的回應
Wesley, the YVE Hotel Miami Downtown is delighted to see that you had a wonderful experience. Your positive feedback is greatly appreciated. We hope to welcome you back soon for another exceptional stay!

6/10 一般

Shyam

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location, in the middle of everything.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月26日的回應
Shyam, thank you for your feedback. We're glad to hear that you appreciated our central location. We constantly strive to ensure our guests have a stellar experience and we hope to serve you better on your next stay.

10/10 優異

Mauricio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo excelente. Mi unjca observación es que el aire acondicionado suena bastante y es un poco molesto. Lo demás todo muy bien.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月25日的回應
Mauricio, es emocionante escuchar tus comentarios positivos generales sobre tu estadía en YVE Hotel Miami Downtown. Entendemos su nota sobre la unidad de aire acondicionado y le aseguramos que nos esforzamos por ofrecer un alojamiento confortable para todos nuestros huéspedes. Cualquier inquietud sobre el ruido se considerará para nuestro plan de mejora continua. Estamos encantados de que el resto de su estancia haya sido fantástica. Gracias por elegir nuestro hotel y esperamos darle la bienvenida pronto.

4/10 欠佳

kenneth

伴侶同遊
不滿:住宿狀況
The elevators gotten worse condition this year. No floor numbers in elevators. Last year there were numbers but still slow. Shower water does not drain. Had same problem last year. Bed squeak with every movement. Needed replacement. I do not recommend this business anymore, too many problems.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月25日的回應
Kenneth, your feedback is appreciated. It's unfortunate to read that your recent stay didn't meet your expectations due to several aspects, including the elevator conditions and bathroom maintenance. We are consistently monitoring and updating our facilities, so your comments will certainly help us identify areas of focus. In regards to the bed discomfort you experienced, we offer a variety of room types that may better suit your needs during a future visit. Despite your recommendation, we hope we can welcome you back to provide a better experience.

10/10 優異

Berthana (Irving)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed on the 17th floor I had a spectacular view of the port, everything was in walking distance from dining to shopping and in a beautiful location. Would definitely stay there again
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月25日的回應
Berthana, thank you for sharing your delightful experience at YVE Hotel Miami Downtown. We're thrilled you enjoyed the wonderful port view from our 17th-floor rooms and found our prime location convenient for dining and shopping. Your distinctive comments motivate us to continue to strive for excellent customer experiences. We're eagerly awaiting your next visit.

10/10 優異

Claumary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月26日的回應
Claumary, thank you for choosing YVE Hotel Miami Downtown and taking the time to rate us. It's pleasing to see that you've had a satisfactory experience. We are delighted to welcome you back on your next journey to Miami.

8/10 不錯

GUSTAVO (houston)

讚好:整潔度、職員與服務和住宿狀況
Convenient
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月24日的回應
Gustavo, thank you for choosing YVE Hotel Miami Downtown and for pointing out its convenience. We are happy to know that our location met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 優異

Beverley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access from and to airport, convenient, very clean, confortable.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月23日的回應
Beverley, it's great to hear that you found the YVE Hotel Miami Downtown's location to be advantageous, its cleanliness up to mark, and its accommodations cozy. We aim to provide a convenient experience for all our guests and your recognization of this is much appreciated. Looking forward to your next stay with us.

8/10 不錯

CANDELARIO ARGUMEDO

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación, la secadora no funcionaba,
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月22日的回應
Candelario, gracias por tu reseña positiva. Es maravilloso saber que apreció la excelente ubicación del YVE Hotel Miami Downtown. Sin embargo, reconocemos que no tener ciertas comodidades funcionando correctamente en su habitación no es lo ideal. Tenga en cuenta que estamos comprometidos a realizar mejoras continuas en función de sus comentarios. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

10/10 優異

Steven

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our flight and ride in had us arriving two hours early and they were kind enough to let us check in early. Very friendly and clean place!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月22日的回應
Steven, thank you for sharing this great feedback with us about your stay at YVE Hotel Miami Downtown. We're delighted to hear that our team members were able to accommodate your early arrival and that you found our hotel to be clean. We're looking forward to welcoming you back in the future.

4/10 欠佳

Justin

不滿:住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月23日的回應
Justin, it's disappointing to hear that your recent stay didn't meet expectations. We would appreciate a chance to make things right. If you have details about your experience that you wish to share, we would be grateful to understand where improvements can be made. We're committed to enhancing our guest experiences and your feedback will be valuable. Thank you.

10/10 優異

Lisa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay was nice
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月22日的回應
Lisa, we are delighted to hear you enjoyed your stay at the YVE Hotel Miami Downtown. It brings us joy to ensure our guests have a pleasant experience. We look forward to welcoming you back in the future.

8/10 不錯

Kevin

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月11日的回應
Kevin, thank you for choosing to stay at YVE Hotel Miami Downtown and taking the time to leave us a rating. We're glad you had a good stay and look forward to welcoming you back soon.

6/10 一般

Joel

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Elevators were the smallest I’ve ever seen. Waited 25 mins for the elevator that never showed. Ended up having walk down 4 flights of stairs when checking out.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Joel, we regret to hear about your experience regarding the elevators. Your patience was genuinely appreciated and we regret the inconvenience it caused during your stay. We are taking note of your feedback to ensure smoother, efficient operations for our guests moving forward. We hope we can welcome you back in the future to provide a more streamlined experience.

8/10 不錯

Peter

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Peter, thank you for choosing YVE Hotel Miami Downtown and sharing your rating with us. We're delighted to hear that your stay was an enjoyable one and we look forward to welcoming you back in the future.

2/10 很差

Erin

家人同遊
Be weary of booking here. The pictures show absolutely beautiful rooms with large bathrooms, but when you get there, your room is a tiny box with a bathroom that you can barely even stand in. Horrible conditions.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日的回應
Erin, we're sorry to read about your dissatisfaction regarding the room size and bathroom space. We take all feedback seriously and strive to ensure our rooms are properly represented in all our marketing materials. We value your input and would like to look into this matter for further improvement. Please know that we offer rooms of different sizes, and we hope you will consider returning so we can better assist with your accommodations.

4/10 欠佳

Jenny

不滿:住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年4月20日的回應
We appreciate your feedback, Jenny.It's disheartening to see that your stay with us didn't exceed your expectations. We would love to know how we could improve for the future. Please reach out to our team so we can discuss what we can do to share a more positive experience with you.We hope for the chance to share a more positive experience with you soon at YVE Hotel Miami.