I am satisfied with the overall services provided by the hotel. However, there is one drawback. When I booked the hotel, I have indicated for 3 adults. The system guided me to pick this hotel. When I checked in, they advised that I have to pay additional cost of GBP per night as my son is alreay over 12-years-old. I was quite disappointed that the system didn't explain in details of this condition to me.
KIN KEUNG
於 2017 年 8 月住了 2 晚
10/10 優異
Maggie
2017 年 7 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常方便,check in & out 簡單
Maggie
於 2017 年 7 月住了 3 晚
8/10 不錯
Rodney
伴侶同遊
2025 年 6 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So difficult to park car when checking in - just a few spots in front of establishment
Rodney
於 2025 年 6 月住了 1 晚
8/10 不錯
David
商務旅客
2025 年 6 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Polite staff, v clean and modern rooms that were well equipped for the price. My room was so far from reception - needed to take two separate lifts to get there! Backed onto the sloping entrance to a car park and was very noisy early in the morning with an awful view! So for this reason wouldn’t stay there again.
David
於 2025 年 6 月住了 1 晚
8/10 不錯
Paul
伴侶同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here on numerous occasions. Very handy for shopping with great location. Lots of good pubs and Restaurants close by. Easy parking with an entry into hotel from shopping centre car park.
Paul
於 2025 年 5 月住了 1 晚
10/10 優異
Avanthika
2025 年 5 月 11 日
Avanthika
於 2025 年 5 月住了 4 晚
4/10 欠佳
Erica
2025 年 4 月 23 日
Erica
於 2025 年 4 月住了 1 晚
10/10 優異
Chris
家人同遊
2025 年 4 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good ... and reasonably priced too
Chris
於 2025 年 4 月住了 2 晚
6/10 一般
Toro.
2025 年 4 月 11 日
不滿:職員與服務和住宿狀況
After calling the hotel to confirm I could park my van in the car park I was told it would be possible. I told the receptionist it was a large van (transit) prior, and made it clear it was not a transit custom. Again told that the van would fit. If I had known prior It would not fit Iwould not have booked this hotel. When arriving trying to actually find the car park first was a nightmare as it is not clearly sign posted. Then to get to the car park and find my van would not fit under the barrier was extremely frustrating. After speaking to the receptionist inside he then stated I could park it in the euro car park across the road which was open air and had cctv. Parked the van in the euro carpark, paying for the van option again was a nightmare. Will not be returning.
Toro.
於 2025 年 4 月住了 1 晚
10/10 優異
Raymond (Port Coquitlam)
2025 年 4 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are the best I have ever encountered. They did everything in their power to accommodate my needs.
Raymond
於 2025 年 4 月住了 1 晚
8/10 不錯
Robert
家人同遊
2025 年 3 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was close and central to what I wanted to do.
Robert
於 2025 年 3 月住了 1 晚
10/10 優異
Ian
2025 年 3 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ian
於 2025 年 3 月住了 1 晚
10/10 優異
真實旅客
2025 年 3 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel for a short stay
Only stopped 1 night but room was clean & comfortable there's parking available for a reasonable fee & the breakfast was decent.
Staff were helpful & friendly 5*