大堂
查看供應

貝斯特韋斯特梅捷酒店的評價

4 out of 5
貝斯特韋斯特梅捷酒店
Viale Isonzo 2, Milan, MI

評價

8.4

很好

10 分評分，優異；407 則評價中有 147 則" "
8 分評分，不錯；407 則評價中有 184 則" "
6 分評分，一般；407 則評價中有 56 則" "
4 分評分，欠佳；407 則評價中有 15 則" "
2 分評分，很差；407 則評價中有 5 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

YU JU

於 2022 年 7 月住了 1 晚

10/10 優異

Pin-Shu

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff is nice and friendly
於 2019 年 11 月住了 3 晚

10/10 優異

WEN LIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice experience
離地鐵非常近, 一出門就是地鐵站, 非常方便, 浴室很小
於 2019 年 8 月住了 2 晚

10/10 優異

Chia-Hao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯的Hotel, 房間舒適地點很好就在地鐵站旁，早餐形式普通但是準備的很用心好吃。
於 2019 年 7 月住了 3 晚

10/10 優異

Pin-Shu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location is very good. Just close to Metro yellow line!
於 2017 年 10 月住了 2 晚

10/10 優異

BIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Min Yi

讚好：職員與服務
附近環境不佳,但是離地鐵近

6/10 一般

真實旅客

讚好：住宿狀況

6/10 一般

YI-SHI (Taiwan)

Close to metro, okay for business
This hotel seems a little bit old. Elevator is pretty slow and small. Room is okay but not sound proof. Nothing is around this location. Because breakfast was not included in my hotel package, I could not find a store or cafe to buy a bread for my breakfast, so sad. The only good thing is it is besides a metro station, you can go to Milan downtown by metro and only few stations away.

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
A hotel not suggest to stay
Very rude and unfriendly counter staff I have ever met. Convenient subway transportation but not comfortable surroundings.

8/10 不錯

Dan Leung (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service hotel
My second time to stay in this hotel because it is 1 min from the Metro. The front desk staff are very helpful and the lady at the breakfast room is very polite and hardworking. I appreciate that they offer free coffee and pastry in the lobby. We plan to stay there in our next business trip.

8/10 不錯

SONGSONG (中国)

讚好：整潔度、職員與服務和客房舒適度
位置还不错，条件稍好的快捷酒店
还不错，酒店楼下就是黄线地铁，到中央火车站大约6.7站 属于条件稍好的快捷酒店吧

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
almost to ideal 4 star
Hotel is near to metro and with lift which good for carry loading luggage. Weekday there's nothing shopping. Take 2 metro station to a closet supermarket Carrifore. Sunday market is back of the street.

8/10 不錯

Elaine Chau (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service & good location near subway
The room is big & clean , location is nearby the subway, just 5 mn.walk which you can find the shopping mall . The staff is nice and efficient . Breakfast buffet is good then enough. We will stay there again next year for business.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and location but.......
Everything is great but when I checked out, they required me to pay additional city tax for 5 Euro per person per night. I thought this was included in the payment to Hotels.com. You should make this clear on the reservation confirmation receipt.

8/10 不錯

Sinthu

家人同遊
讚好：整潔度、職員與服務和設施服務
It was good! Service was good but property was small and was far away from everything so you have to take a taxi which cost us alot
於 2024 年 4 月住了 2 晚

6/10 一般

FABRIZIO

讚好：整潔度、職員與服務和設施服務
Hotel collocato in zona B con limitazioni di accesso. Struttura discreta, camera piccola, pulita ma con climatizzatore non funzionante, materasso e cuscini molto duri. Buona colazione. Apprezzabile il fatto che le bevande fossero preparate da loro e non attraverso macchinette automatiche.
於 2024 年 5 月住了 1 晚

10/10 優異

Maureen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect location for our brief stay. Easy access to subway making transport around Milan simple. The breakfast was wonderful and the staff very pleasant and helpful. The beds were a little hard for my liking, otherwise good choice.
chiara 於 2024年4月23日的回應
thank you for your review.i hope to see you soon

10/10 優異

Debbie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really liked the convenient location! Breakfast was lovely and service was great.
於 2024 年 2 月住了 2 晚

10/10 優異

Maurizio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo hotel
於 2023 年 11 月住了 2 晚

4/10 欠佳

DESIGN CO LTD

於 2023 年 10 月住了 3 晚

8/10 不錯

NEY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Very nice stay. Everything perfect.
於 2023 年 10 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
poor wifi
Everything was good except for the wifi. There was no wifi in the room, although they claim otherwise. The only place I could get wifi was at the lobby and sometimes at the end of the corridor where the stair cases were. The staff didn't do anything to fix the situation. For this reason I cannot recommend this hotel. I could also hear too much sound from the rooms next door.
於 2023 年 10 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Fine
Hotel was fine, nothing special but we were expecting it to be pretty standard, service was quite unfriendly
於 2023 年 9 月住了 1 晚

8/10 不錯

Yakoub (Burbank)

讚好：整潔度、職員與服務和住宿狀況
service
於 2023 年 8 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

8/10 不錯

Francesco

於 2023 年 8 月住了 5 晚

8/10 不錯

Sara

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kan rekommenderas. Ren och bekväm, ligger precis vid metrostationen och 1 minut från LIDL. Nära centrala milan. Frukost är ok men definitivt inte 4-stärnig.
於 2023 年 8 月住了 2 晚

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Dominique

於 2023 年 7 月住了 1 晚

6/10 一般

Ekkehard

多人同遊
於 2023 年 7 月住了 2 晚

8/10 不錯

Jodie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and comfy, poor breakfast
The room was extremely comfortable and clean. We were very impressed by the water pressure in the shower, and the fact we were able to check in an hour early for free. The breakfast was disappointing. We don’t think it was worth paying extra for. Despite there being a lot of choice, the hotel seemed to be understaffed and so the food was not replenished frequently enough, so no matter what time you went for breakfast, there were only small amounts of food to be had. Every type of coffee was served lukewarm. The restaurant is in dire need of more staff - the poor man who was working down there was rushed off his feet trying to help everyone.
於 2023 年 7 月住了 3 晚

10/10 優異

Shay

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Travelling in Italy
I was travelling with my son Italy. The hotel was wonderful and the staff was very helpful. The problem was the parking. I had to walk 500 m .
於 2023 年 7 月住了 2 晚

2/10 很差

Kim

讚好：職員與服務
不滿：住宿狀況
We booked a superior room, only to find that the lift did not go to that floor. There was no mention of this when we booked. As I have mobiltiy isssues, this was unacceptable, so we had to have a standard room. We didn't get a refund, but we offered daily breakfast (which was supposed to be included anyway). The bed was extremely uncomfortable, the bathroom tiny and difficult to enter and exit and there was construction work going on, around the entrance to the hotel and outside our room from 7:00am each morning. There were no dining facilities apart from breakfast. The staff were very friendly and hard-working. This was not the standard we expected from a 4 star hotel that cost nearly $300/night!
於 2023 年 7 月住了 5 晚
Stefania Marabelli 於 2023年7月20日的回應
Dear Mr. Kim, I'm Stefani Marabelli Best Western Hotel Major Manager , I would like to thank you for your survey .I will discuss all points with my staff and managment.Of course we had the only chance to cconsider breakfast complimentary ( was not included in the rate you selected ) 'cause you prepaid with Expedia .Do not hesitate to contact me for further assistance.Best regards.Stefania

8/10 不錯

Cassia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well located
Strategic position, right at the Metro exit, making it easy to move around Milano. Good hotel, but in July 2023 it had some construction work, so the window was blocked and also the hotel entrance, but no major disturbance to our stay.
於 2023 年 7 月住了 3 晚

10/10 優異

Deborah

於 2023 年 5 月住了 2 晚

8/10 不錯

Bruno

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
La chambre est très petite mais propre. L’accueil du personnel est moyen. Hôtel situé près du station de métro pour se rendre à Milan.
於 2023 年 5 月住了 1 晚

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel is next to the underground which is ideal for getting around Milan .Great hotel for short stay ,close to restaurants and bars,however ,noise from guests is a problem when they return to their rooms
於 2023 年 5 月住了 3 晚

4/10 欠佳

Julio

家人同遊
不滿：職員與服務和住宿狀況
There were a bunch of homeless all around the property, which made me feel unsafe when I arrived in the midnight of the check-in date. The parking is very inconvenient, since it is not located onsite, it is a tiny closed spot shared with an apartment building located one block away, and this particular situation was not specified when I booked it. The advertisement on Expedia says the hotel is located 10 minutes walk from the Duomo of Milan, when it is actually located 39 minutes walking from there.
於 2023 年 5 月住了 2 晚
Stefania Marabelli 於 2023年5月15日的回應
Dear Guest, we sent the first email back as soon as we received your review, probably something went wrong.We will double check all information , 10/15 minutes of course the Duomo is reachable by subway not walking distance .Best regardsStefania

10/10 優異

Morten

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfekt location til metro bil parkering og resturantene i nærheten
於 2023 年 4 月住了 2 晚

6/10 一般

Ludmila

家人同遊
The property is not attractive, not clean enough, you need to ask for everything the hotel promise to equipe you with during your stay like a kettle and cups, tea bags and coffee packs, or enough of toiletries.
於 2023 年 4 月住了 3 晚

10/10 優異

Francesco

讚好：整潔度、職員與服務、設施服務和住宿狀況
Personale gentilissimo e disponibile. Stanza con idromassaggio super
於 2023 年 3 月住了 1 晚

8/10 不錯

Dennis (Mercer Island)

讚好：職員與服務和設施服務
This was a great location for us. The staff was helpful and we the room was well maintained.
於 2023 年 2 月住了 5 晚

8/10 不錯

Julie

於 2023 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和住宿狀況
Best Western Madison was better then Major. This place was very loud.
於 2023 年 2 月住了 1 晚

4/10 欠佳

Stefan

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Disappointing 4* hotel
Hotel is being renovated and work was going on in the morning when I tried to work in my room. TV power socket was not connected to the wall and I needed to ask for an adapter since the wall plug didn't fit. Shower cabin didn't close as it should. Staff was nice and efficient though.
於 2023 年 2 月住了 1 晚
Stefania Marabelli 於 2023年2月16日的回應
Dear Guest , I'm Stefania Marabelli Best Western 'Hotel Major Manager , I would like to thank you for this email.We must apologize for some unavoidable invonvienences .I will discuss all points with my staff and personally check the shower problems.Best regardsStefania

10/10 優異

Aidan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here before and when I next come to Milan I will stay here brilliant hotel
於 2023 年 2 月住了 1 晚

10/10 優異

Michele

於 2023 年 2 月住了 1 晚

8/10 不錯

Giuseppe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚