Dear Chi Yuen Nelson,Thank you on my behalf and on behalf of the entire team from Room Mate Giulia for the taking your time to send a review.We look forward to welcoming you again to the fabulous Milano and send our warmest regards.Claudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Hsin Jan
2023年8月26日
Hsin Jan
於 2023 年 8 月住了 1 晚
Andrea 於 2023年9月2日的回應
Dear Hsin Jan, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Expedia rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.Looking forward to welcome you soon again to your home in Milan we send our kindest regards. Un grande abbraccio da Giulia
8/10 不錯
Ying kit
2023年4月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ying kit
於 2023 年 3 月住了 2 晚
Sara, Guest Relation, RMG 於 2023年4月3日的回應
Dear Ying Kit, Thank you very much for your kind review on us.It was a pleasure to welcome you here and we are very happy to know that you had a generally good time with us.We hope to welcome you back in Milan soon and in any other Room Mate around the world. Best Regards and have a lovely day!
10/10 優異
真實旅客
多人同遊
2022年3月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2021 年 12 月住了 3 晚
Sara Guest Relation RMG 於 2022年3月29日的回應
Dear Guest,
How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion!
We hope Room Mate Giulia will be your home away from home in Milan and you will give us the pleasure to welcome you back again.
Best Regards from all of us,
Sara
Guest Relation
RMG
10/10 優異
te kuen
家人同遊
2022年1月26日
不會有錯的選擇
很棒
te kuen
於 2022 年 1 月住了 1 晚
Andrea 於 2022年1月26日的回應
Dear Kuen,
Thank you for taking the time to review your stay at Room Mate Giulia.
We are glad to read your top score review.
We hope to welcome you back to the hotel in the near future,
Kind Regards,
Andrea
10/10 優異
te kuen
家人同遊
2022年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
睡的舒服像自已的家
最棒的地點,舒服的床墊,讓人安心的飯店。
te kuen
於 2022 年 1 月住了 1 晚
Andrea 於 2022年1月12日的回應
Dear Kuen,
How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion!
We hope Room Mate Giulia will be your home away from home in Milan and you will give us the pleasure to welcome you back again.
Best Regards from all of us,
Andrea Antonelli
Dear Yu Hsuan,
Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Hotels.com rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.
Looking forward to welcome you soon again to your home in Milan we send our kindest regards.
Un grande abbraccio da Giulia,
Sara
Guest Relation
8/10 不錯
BIN
2020年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
BIN
於 2020 年 1 月住了 3 晚
Sara Guest Relation, RMG 於 2020年1月30日的回應
Dear Bin,
Thank you very much for your stay with us and for your great review!
It is very important for our team to know that we are on the right path and that or efforts make our guests happy.
We can’t wait for your next visit, or here or in any other Room Mate Hotel!
We are your home away from home.
Best Regards and see you soon,
10/10 優異
真實旅客
2019年6月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店地點好!
真實旅客
於 2019 年 5 月住了 1 晚
Sara, Guest Relation RMG 於 2019年6月5日的回應
Dear Guest,
thank you for taking the time to share you beautiful review.
We are hapy to know that you very much liked our hotel position, as Room Mate Giulia is strategically located in the heart of Milan for its art and historical attractions and shopping district, few steps away from the “Quadrilatero della Moda”.
We hope to receive you once again on a future occasion and looking forward for you next visit, we send our best regards
6/10 一般
真實旅客
2019年4月24日
讚好:整潔度
真實旅客
於 2019 年 4 月住了 1 晚
Sara Ibrahim Guest Relation RMG 於 2019年4月27日的回應
Dear Guest,
We thank you for taking the time to write a review on Room Mate Giulia.
At Room Mate we take into serious consideration our guests' feedback and we would have appreciated if you could have given us a more enlightening feedback as criticisms help us grow.
With our kindest regards,
Sara Ibrahim
Guest Relation
Room Mate Giulia
10/10 優異
LU
2018年11月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LU
於 2018 年 11 月住了 2 晚
Sara Guest Relation Room Mate Giulia 於 2018年11月18日的回應
Dear Guest,
Thank you very much for your kind review on us.
It was a pleasure to welcome you here and we are very happy to know that you had a generally good time with us.
We hope to welcome you back in Milan soon and in any other Room Mate around the world.
Best Regards and have a lovely day!
10/10 優異
真實旅客
2018年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room is very tidy and comfortable, nice hotel
真實旅客
於 2018 年 10 月住了 2 晚
andre 於 2018年10月28日的回應
Dear Guest,
thank you for your kind review.
We are glad to know that your stay was good.
We hope to see you soon in one of the Room Mate Hotel in the World.
best regards
Andrea
Room Mate Giulia
8/10 不錯
真實旅客
2018年9月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點就在鬧區中心,購物及逛街美食都很方便,步行即可!
真實旅客
於 2018 年 9 月住了 4 晚
Sara Guest Relation RMG 於 2018年9月22日的回應
Dear Guest,
Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.
Looking forward to welcome you soon again to your home in Milan we send our kindest regards.
Un grande abbraccio da Giulia,
Dear Ronald,
How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion!
We hope Room Mate Giulia will be your home away from home in Milan and you will give us the pleasure to welcome you back again.
Best Regards from all of us,
Dear Yan,
Thank you very much for your stay with us and for your great review!
It is very important for our team to know that we are on the right path and that or efforts make our guests happy.
We are glad to know that you could enjoy our central location and services.
We can’t wait for your next visit, or here or in any other Room Mate Hotel!
We are your home away from home.
Best Regards and see you soon,
Juliana
Guest Relations
10/10 優異
YUNG-WEI
2018年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YUNG-WEI
於 2018 年 2 月住了 3 晚
Sara Guest Relation 於 2018年2月19日的回應
Dear Yung Wei,
Thank you for choosing us during your stay in Milan, we sincerely appreciate your review rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.
Looking forward to welcome you soon again to your home in Milan we send our kindest regards.
Un grande abbraccio da Giulia,
Sara
Guest Relation
10/10 優異
Vivian
2018年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location is super convenient and very helpful staff. Interesting amenties as well.
Vivian
於 2018 年 1 月住了 4 晚
Andrea Antonelli Guest Relation 於 2018年2月1日的回應
Dear Vivian,
Thank you for choosing us during your stay in Milan, we sincerely appreciate your review rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.
We really appreciate that our staff have maken the difference and we are glad to know that you love our selected amenities.
Looking forward to welcome you soon again to your home in Milan we send our kindest regards.
Un grande abbraccio da Giulia,
10/10 優異
YUN-HSUAN
2018年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的設計飯店與交通地點
喜歡飯店整體設計與氛圍,交通地點方便,整體來說服務友善,因為連續入住五天期待早餐可以有點變化。
YUN-HSUAN
於 2017 年 10 月住了 3 晚
Andrea Antonelli Guest Relation 於 2018年2月1日的回應
Dear Yun-Hsuan,
First of all, we would like to thank you for having chosen Room Mate Giulia for your recent stay in Milan and trust you had a safe journey back home.
We have shared your comments with our management as we wish to provide a wonderful service and are sure this is what you would experience if you gave us just another chance on your next visit to Milan.
We hope to welcome you again and send you our kindest regards
8/10 不錯
congzhen
2017年12月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一次愉快的海外居住体验,完全超出预期
congzhen
於 2017 年 12 月住了 4 晚
Dear Congzhen,
Thank you very much for your stay with us and for your great review!
It is very important for our team to know that we are on the right path and that or efforts make our guests happy.
We can’t wait for your next visit, or here or in any other Room Mate Hotel!
We are your home away from home.
Best Regards and see you soon,
Edward
Guest Relations
Room Mate Giulia
10/10 優異
kaijie
2017年12月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
kaijie
於 2017 年 12 月住了 1 晚
Dear Guest,
Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Hotels.com rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.
Looking forward to welcome you soon again to your home in Milan we send our brightest regards.
Un grande abbraccio da Giulia,
Edward
Guest Relations
Room Mate Giulia
6/10 一般
真實旅客
2017年12月5日
讚好:整潔度、住宿狀況和客房舒適度
真實旅客
於 2017 年 11 月住了 7 晚
Dear Guest,
We would like to thank you for choosing Room Mate Giulia during your last trip to Milan and we do appreciate for taking the time to share your experience on hotels.com, We hope to receive you once again on a future occasion and looking forward for you next visit, we send our best regards.
Yours sincerely,
Edward
Guest Relations
Room Mate Giulia
10/10 優異
Yee Ham
2017年8月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel
Room Mate Giulia Hotel is the best hotel in Milan Staffs are super friendly & helpful , they made me like I'm back to home, and this is my main reason go back to stay with them every time! clean & chic .
Yee Ham
於 2017 年 7 月住了 1 晚
Dear Yee Ham,
Thank you very much for sharing your experience at Room Mate Giulia on Expedia.
We would also like to thank you for the nice words of appreciation towards our team, it is indeed very rewardng reading reviews like yours.
We look forward to welcoming you back to your home in Milan very soon and we send our wrmest regrards,
Room Mate Giulia's Team
10/10 優異
逸珊
2017年8月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
逸珊
於 2017 年 7 月住了 2 晚
Dear Guest,
Thank you for sharing your experience at Room Mate Giulia on Expedia and for the high rating you scored us.
We look forward to welcoming you back soon to Milan and we send our kindest regards,
Claudia Orefice
Accommodation Manager
Room Mate Giulia
10/10 優異
PeiPei
2017年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PeiPei
於 2017 年 7 月住了 1 晚
Dear PeiPei,
Thank you for sharing your experience at Room Mate Giulia on Expedia and for the high rating you scored us.
We look forward to welcoming you back soon to Milan and we send our kindest regards,
Claudia Orefice
Accommodation Manager
Room Mate Giulia
6/10 一般
真實旅客
2017年7月13日
讚好:整潔度
不滿:職員與服務
真實旅客
於 2017 年 5 月住了 2 晚
Dear Guest,
Thank you for sharing your experience at Room Mate Giulia on Expedia.
We hope to welcome you back soon to Milan and deliver a memorable service to make your stay comfortable.
With our kindest regards,
Claudia Orefice
Accommodation Manager
Room Mate Giulia
Dear Guest,
Greetings from Milan and I would like to thank you for taking the time to share your experience on Hotels.com regarding your recent stay at Room Mate Giulia.
We take all feedback very seriously to continuously improve our establishment and our services.
We look forward to welcome you back to your home away from home.
Best regards
Guest Relation
Sara Ibrahim
it is really nice design hotel and with a great location.
Aaron
10/10 優異
真實旅客
2016年5月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
10/10 優異
MEI HSIU (Taiwan)
2016年4月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
設計有趣的新飯店
地點很方便,全新的飯店,服務人員親切!但是裝修的味道還很重。
MEI HSIU
10/10 優異
真實旅客
2016年4月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Unforgettable Stay Experience
This hotel is very trendy with comfortable environment. Staff is friendly and helpful. Location is excellent, which locates at the heart of the city.
真實旅客
8/10 不錯
Wai Chuen (Hong kong)
2016年4月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
就位於米蘭大教堂旁邊,市中心位置方便
Wai Chuen
2/10 很差
Zaur
家人同遊
2024年4月28日
不滿:設施服務
There was suppose to be credits for example for noise they would give like free coffee or something. Instead they still said we have to pay full price.
Zaur
於 2024 年 4 月住了 2 晚
Claudia Orefice 於 2024年4月29日的回應
Dear Zaur,Thank you for writing to make us aware of your concerns regarding your recent stay at Room Mate Giulia. Your comments are greatly appreciated and your feedback is important to us. With our our warmest regards,Claudia OreficeHotel DirectorRoom Mate Giulia
Dear Eliane, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Expedia rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.Looking forward to welcome you soon again to your home in Milan we send our kindest regards. Un grande abbraccio da Giulia,Sara Guest RelationRoom Mate Giulia
8/10 不錯
Rogelio
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
Rogelio
於 2024 年 2 月住了 6 晚
Andrea Antonelli 於 2024年2月29日的回應
Dear Rogelio,Thank you on my behalf and on behalf of the entire team from Room Mate Giulia for the nice words of appreciation and for taking your time to send a review.Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service.We look forward to welcoming you again to the fabulous Milano and send our warmest regards.Andrea AntonelliGuest Relations
10/10 優異
Lim Pei
家人同遊
2024年2月22日
讚好:整潔度、職員與服務和住宿狀況
Excellent for everything
Lim Pei
於 2024 年 2 月住了 4 晚
andre 於 2024年2月24日的回應
Dear Lim Pei,How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion!We hope Room Mate Giulia will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Best Regards from all of us,Andrea AntonelliGuest Relations
10/10 優異
Lim Pei
家人同遊
2024年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel can't be described in words regardless of its geographical location, service attitude of the staff and breakfast quality
Lim Pei
於 2024 年 2 月住了 1 晚
Andrea Antonelli Guest Relations 於 2024年2月12日的回應
Dear Lim Pei,We would like to thank you for having shared your experience with us on Expedia.We hope that our dedication and care given during your stay will always be remembered as our commitment to strive to give high level of service and making our guests feel as they were at home. We hope to receive you once again on a future occasion and looking forward for you next visit, we send our best regards. Yours sincerely,
10/10 優異
Demir
家人同遊
2024年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every little detail was perfect. Firstly the location and all other necessities were great! We’d be staying at Room Mate for our following plans. Thanks a lot! (And a quick favour, they even recognized our birthdays!)
Demir
於 2024 年 2 月住了 3 晚
Andrea Antonelli Guest Relations 於 2024年2月12日的回應
Dear Demir,Thank you very much for your stay with us and for your great review!It is very important for our team to know that we are on the right path and that or efforts make our guests happy.We can’t wait for your next visit, or here or in any other Room Mate Hotel!We are your home away from home.Best Regards and see you soon,
10/10 優異
Jarah
家人同遊, 多人同遊
2024年1月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel
The best hotel in milan and great staff friendly and helpful.
The rooms are clean and spacious. The cleaning staff are amazing and the bill boys also amazing. The reception staff more than amazing specially Andrea and sara.
Jarah
於 2024 年 1 月住了 4 晚
Claudia Orefice 於 2024年2月4日的回應
Dear Jarah,Thank you very much for your kind review on us.It was a pleasure to welcome you here and we are very happy to know that you had a generally good time with us.We hope to welcome you back in Milan soon and in any other Room Mate around the world. Best Regards and have a lovely day!Claudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Sunkyung
家人同遊
2024年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
트리플 룸 숙박
위치와 위생에서 아주 만족스러운 호텔입니다.
처음 만나게 되는 프론트 직원의 친절함도 좋은 인상을 줍니다.
트리플 룸에서 사용한 보조 침대도 꽤 좋은 매트리스여서 편하게 잤어요.
한가지 아쉬운 점은 욕실 세면대에서 하수구 냄새가 납니다.
이 부분은 개선이 되었으면 좋겠습니다.
참, 조식은 주변에서 파는 커피와 크로아상에 비하면 비싸지만 충분한 가치가 있습니다.
Sunkyung
於 2024 年 1 月住了 2 晚
Claudia Orefice 於 2024年2月4日的回應
Dear Sunkyung,Thank you for the continue preference to Giulia during your stay in Milan. We are grateful for taking the time to send us a review and for all the kind words of appreciation.We apologize for the inconvenience with the odour in the bathroom and thank you for pointing this out to our attention, we hope this glitch did not spoil the memories of your stay with us.We look forward to your next visit and we send our kindest regards.Un grande abbraccio da Giulia,Claudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Rafaela
2024年1月28日
Rafaela
於 2024 年 1 月住了 1 晚
Claudia Orefice 於 2024年2月4日的回應
Dear Rafaela,Thank you very much for having chosen Room Mate Giulia during your last trip to Milan and for having taken the time to write a review on us. We hope to welcome you back to Giulia and we send our kindest regards. Un grande abbraccio da tutti noiClaudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Marcio
2024年1月22日
Marcio
於 2024 年 1 月住了 1 晚
Claudia Orefice 於 2024年2月4日的回應
Dear Marcio,Thank you very much for having chosen Room Mate Giulia during your last trip to Milan and for having taken the time to write a review on us. We hope to welcome you back to Giulia and we send our kindest regards. Un grande abbraccio da tutti noiClaudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Karl
家人同遊
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
Excellent two night stay with my daughter. We remarked how the excellent location made our trip so wonderful. Highly recommend this place with its amazing array of wonderful amenities.
Karl
於 2024 年 1 月住了 2 晚
Claudia Orefice 於 2024年1月21日的回應
Dear Karl,Thank you on my behalf and on behalf of the entire team from Room Mate Giulia for the taking your time to send a review and the nice words of appreciation.We look forward to welcoming you again to the fabulous Milano and send our warmest regards.Claudia OreficeHotel DirectorRoom Mate Giulia
10/10 優異
Angelina
2024年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Angelina
於 2024 年 1 月住了 2 晚
Claudia Orefice 於 2024年1月21日的回應
Dear Angelina,Thank you on my behalf and on behalf of the entire team from Room Mate Giulia for the taking your time to send a review.We look forward to welcoming you again to the fabulous Milano and send our warmest regards.Claudia OreficeHotel DirectorRoom Mate Giulia