室內 SPA 浴池

尚品酒店的評價

5 out of 5
尚品酒店
Via Delle Erbe, 1, Milan, Lombardy

評價

7.6

不錯

10 分評分,優異;143 則評價中有 56 則" "
8 分評分,不錯;143 則評價中有 42 則" "
6 分評分,一般;143 則評價中有 20 則" "
4 分評分,欠佳;143 則評價中有 15 則" "
2 分評分,很差;143 則評價中有 10 則" "

8.8/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

評價

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel in my experience
1. Need to pay €9 per day for using kettle, super ridiculous, now the junior suite is costs around €500 per night 2. Ants in batharoom as attached photo 3. Water pressure is super slow and not enough hot as attached photo, I asked them to fix it, they said that's normal 4. Cannot be 5 stars hotel, 3 stars is maximum 5. Every visitor need to put down their passport at front desk before go to my room, my friend only help me to put down my shopping stuff, it only take few minutes 6. I asked for toothpaste, they took one whole day to get it 7. I asked for few more hangers on 1st day, I haven't got them till I leave 8. They can give you two shampoo instead of one shampoo and one shower gel, it happened more than two days 9. I put one bear doll on my bed, they can put it on floor after their cleaning 10 The room is super noisy
Ants in bathroom
Slow water supply and not hot enough

8/10 不錯

Yi (中国重庆)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
小巧精致酒店
酒店位置不错,距米兰大教堂及主要购物街都不远,步行20分钟左右。酒店早餐不太好,在地下室,没有窗户压抑。酒店房间很现代。比较舒适。

10/10 優異

James

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lisa
Lisa at the front desk was amazing. In 45 years of travel I have never met a friendlier, nicer house out of her way person.
於 2019 年 10 月住了 3 晚
Style Hotel Team 於 2019年11月8日的回應
Dear Mr James… Thank you for your kind feedback… We are waiting to welcome again in our tSyle oHtel .. It has been a pleasure to have you with us

6/10 一般

MOHAMED AMINE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 3 晚
Style Hotel Team 於 2019年10月16日的回應
We would like to thank for the kindness of your feedback It has been a pleasure to serve you

8/10 不錯

Gabriele

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Style Hotel Team 於 2019年10月1日的回應
We thank you for your feedback Hoping to have you again as our kindest guest We send our warmest regards

6/10 一般

Remigiusz

讚好:整潔度和職員與服務
不滿:客房舒適度
Kann aber muss nicht
Keine Upgardes obwohl der whirpool kaputt war! Unverschämt!
於 2019 年 7 月住了 1 晚
Front Office Style Hotel 於 2019年7月22日的回應
Dear Guests We thank you for your feedback and We invite you to consider that being each room different our Reception understood that you'd wished for a different accomodation only. We are sorry about this misunderstanding and We really hope to have you again as our kindest guests since you know that all our team is always at your full service. We would love also to inform you We could also prepare jacuzzi, or private terrace's SPA special settings and athmosphere for you (depending on the room typology you have reserved) Hoping to have better clarified this for you We are willing to welcome you back at Style Hotel

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent séjour au Style Hôtel
Hôtel très bien situé, personnel adorable, chambre design et spacieuse.
於 2019 年 5 月住了 1 晚
Front Office Team 於 2019年5月15日的回應
Dear Guest We'd love to say thank you for the kindness of your feedback We really hope to serve you again Best Regards

10/10 優異

emily

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 4 晚
Front Office Team 於 2019年4月11日的回應
Madame Emily Thank you again for your kind note and feedbackWe hope to have you again as our guests Best Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Come Casa tutto perfetto. Pulizia, servizio e professionalità
於 2019 年 3 月住了 3 晚
Front Office Team 於 2019年4月30日的回應
La ringraziamo di cuore per la sua recensione..aspettiamo di averla nuovamente con noi

8/10 不錯

Gi Baek

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚
Front Office Team 於 2019年3月7日的回應
Thank you for your kind feedback It helps our works. Hope to serve you again

6/10 一般

Latifa

讚好:整潔度、職員與服務和住宿狀況
Prix margé/chambre trop petite pour ce prix élevé
la taille de la chambre était ridiculement petite pour le prix payé et la gamme j'ai payé 200€/nuit alors que la plaquette de l'hotel annonce 140€ pour la chambre Superior que j'ai réservé !!!!
於 2019 年 2 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 2 月住了 2 晚
Front Office Team 於 2019年4月9日的回應
Thank you for your kind feedback.W

2/10 很差

Sam

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Extremely deceiving experience. Service is very ba
Extremely deceiving experience. Service is very bad
於 2018 年 10 月住了 1 晚
Style Hotel Team 於 2019年1月8日的回應
Dear Guest We normally take into consideration every notice and suggestions We receive . We strongly believe that every little helps, and being so guests-focused We try our best in order to grow in this direction and personally follow each guest. Unfortunately it is not easy to understand from your feedback in what exactly We did not succeded or fulfill your expectations, We'd love to invite you for this reason to be our guest again and contact us directly for a future reservation.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
super Preis-leistungs Verhältnis
於 2018 年 12 月住了 1 晚
Front Office Team 於 2018年12月4日的回應
Thank you so much for your lovely feedback and sweet words We are looking forward to have you again with us

8/10 不錯

Vanja

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Flott hotell med fantastisk beliggenhet.
Et hyggelig hotell med perfekt beliggenhet i Brera. Rommet var rent og moderne, men det var litt lytt.
於 2018 年 11 月住了 3 晚
Front Office Team 於 2018年11月7日的回應
Thank you for your kind feedback We are glad you enjoyed our lovely location and the Brera District where We are… Our room and their smart tecnologies and domotic lights are loved by most of our guests and We are willing to welcome you again at our hotel

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly and attentive staff. Hotel is very nice and rooms are good quality. This is my third time staying here and I will be back. Great neighborhood and only about 12 minute walk to the Cadorna train station.
於 2018 年 10 月住了 1 晚
Front Office Team 於 2018年11月1日的回應
Mr John It h as been a real pleasure meeting you and having as our guest.Thank you for your review Hope We'll meet again soon Best Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
The hotel was very nice, clean, well managed and the staff was nice and sweet. The location is very good. The feeling is warm since the hotel is different from others where they seems huge and no soul.
於 2018 年 10 月住了 2 晚
Front Office Team 於 2018年11月1日的回應
We'd like to thank you directly. For us your words means so much... Thank you again Hope to welcome you back in Style Hotel soon

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Awful two star no WiFi no air con AVOID
Avoid Avoid Avoid, should b taken off Expedia and downgraded to 2star Locanda
於 2018 年 10 月住了 1 晚

10/10 優異

Natalia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Meraviglioso. Vorrei tornare come presto possibile
於 2018 年 10 月住了 3 晚
Front Office Team 於 2018年11月1日的回應
Natalia La ringraziamo per la sua recensione e la aspettiamo presto.Un caro saluto

2/10 很差

真實旅客

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
They gave me a room next to front desk at lobby with handicap bathroom! No bathtub! The window opened to a very crappy back yard! I felt insulted and frustrated after I complained and they didn’t do anything about it at all! Zero effort! They blamed it on Expedia not exposing the room! Had to block my credit card since they were charging me for stuff without my permission! Terrible nasty breakfast! I will never ever go back there and give them a 1 star!
於 2018 年 10 月住了 3 晚
Front Office Team 於 2018年11月1日的回應
Being an exclusive Boutique Hotel of few accomodations We perfectly know your case, even if you choose to keep your feedback anonymous, We are saddened to read your comments since honestly there was the hope by entire team that you would have recognized your booking’ mistake and accepted our genuine invitation and support in order to possibly follow your next reservation. Having said that We would love to remind you and all our guests that We offer different room typologies and prices in order to give a taylor made solution for each one of our guests. Our typology starts from a basic single Deluxe room (that unfortunately, and as per proper descriptions has NOT the bathtub differently from what you assumed), to Superior, Exclusive and larger Junior Suites and unique Executive and Luxury suite accomodations. Even though when it is possible We randomly upgrade some guests as a special gift or offer them discounted rates for upgrades, obviously it is more likely (especially when the hotel is fully booked) to actually being assigned what it has been confirmed at the time of the booking (like in your case). Your feedback is very important to us, even thou’ We don’t understand your consideration about our breakfast since unfortunately you did not gave us the chance to let our butlers pamper you with our served breakfast (always by mistake, We consider you did not choose at the time of your booking to add our served breakfast) Anyway, as you know, Your feedback is very important and We deeply regret you had a bad memory of your staying but We hope We will manage to shed some light on your unsolved doubts with this answer and assist you directly for your next visit in Milan At your disposal

8/10 不錯

Stig

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fint, men dyrt hotel
Fint hotel - har dog svært ved at se, hvad der retfærdiggør 5 stjerner.
於 2018 年 10 月住了 3 晚
Front Office Team 於 2018年11月1日的回應
Dear Guests Thank you for the appreciation shown in our Design Boutique Hotel, Unfortunately We know you did not have the time to being pampered by all our services nor the chance to linger in our Private Spa areas or visit our Lounge bar and paintings expositions... but We are deeply convinced that maybe your next stay you'll give us the opportunity to better assist you

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯

jasmine (london)

Great location
Great location!!! Overall hotel is ok but I didn’t spend much time staying in as I was busy exploring milan. Easy to reach by foot all my favourite places...
於 2018 年 9 月住了 2 晚
Front Office Team 於 2018年11月1日的回應
Dear Guests Thank you for share with all Expedia community your positive feedback about our Hotel and our location... We normally tell our Guests everything is simply walking distance from Style Hotel...and Duomo and Brera Fashion district is so worth being visited discovered

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Front Office Team 於 2018年11月1日的回應
We'd like to thank you for your positive feedback Looking forward to have you as our guests soon

10/10 優異

Clara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ottima esperienza!
Ho trascorso una notte in questo hotel e non posso che dirmi soddisfatta. Posizione ottima, centralissima e facile da raggiungere. Personale professionale e cortese. Camere carine e comode e bagno molto bello. Ci tornerò!
於 2018 年 9 月住了 1 晚
Front Office Team 於 2018年10月26日的回應
Sig.ra Clara Vorremmo ringraziarla per le belle parole riservate. Non esiti a contattarci direttamente per un suo prossimo soggiorno, sarà un piacere seguire personalmente la sua prenotazione

10/10 優異

Giuseppe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
It was Excellent
於 2018 年 8 月住了 2 晚
Front Office Team 於 2018年10月23日的回應
We'd like to thank you for your feedback It has been a pleasure to have you with us

10/10 優異

Sofus T.

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
very good Hotel in the Heart of Milano, very nice and helpful staff
於 2018 年 9 月住了 1 晚
Style Hotel team 於 2018年9月19日的回應
Thank you so much your feedback really helped our work

8/10 不錯

Francisco

Hotel bem localizado
於 2018 年 8 月住了 3 晚
Front office team 於 2018年8月22日的回應
You know the Reception will be waiting for you...Thank you again

6/10 一般

Francisco

讚好:整潔度和客房舒適度
Não houve reposição do café cortesia no quarto. Na primeira diária foi oferecido um upgrade no valor de 15 euros, gostei, resolvi estender a permanência, aí me cobraram 150 euros nos três dias que fiquei a mais, me senti enganado. Sem café da manhã com uma diária de 180 euros, Resolvi sair e ir para um outro 5 estrelas, com café da manhã, SPA, lounge, quarto suite Júnior por 148 euros a diária. O que salva no hotel é o atendimento da recepcionista Lisa, extremamente cortês, simpática e agradável.
於 2018 年 8 月住了 1 晚

10/10 優異

jerome

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
Front Office Team 於 2018年8月4日的回應
Thank you for your kind feedback It helps us a lot. We hope to have you again as our guest

10/10 優異

Cathy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommend
My daughter and I had a fantastic stay in this hotel. The location was excellent with everything at your doorstep. Lisa at front desk was amazing with tips for local restaurants, sights to see and general information always with a smile, enthusiasm and passion. Nothing was too much to ask from anyone at the Hotel.
於 2018 年 7 月住了 2 晚
Front Office Team 於 2018年8月4日的回應
Dear Madame Thank you. It has been so pleasant to know both of you and have you as our kindest guest. We really hope to have you again as our guests

6/10 一般

Chris

讚好:整潔度、職員與服務和住宿狀況
City break in Milan - the staff is excellent but
It is not a 5 star hotel. The room was nice sized and comfortable for an urban hotel. The proximity to the metro and surrounding attractions was perfect. However, the wifi is spotty at best and unusable at times with connectivity dropping frequently. I had several issues using skype (audio only) for conference calls. Also the hotel lists an airport shuttle but it is they type of shuttle that stops at many, many locations not one that belongs to the property. If you have a very early flight do not expect to use the shuttle expect to hire a car or if possible take the train. Extra charges for things like water are not typical of 5 star hotels that I have stayed in. All in all, it is nice but over priced.
於 2018 年 7 月住了 2 晚
Front Office Team 於 2018年7月28日的回應
Dear Mr Chris Thank you for your review and for considering our staff "excellent". Your good feedback also on our central location is very important for us. Since We would love to have you again as our kindest guest, We would like to inform you that if you'd called our Reception for your Wi fi problems We could have surely help you to connect your devices properly in order not to make the line drop and not We are just sorry that you have not noticed that We offer free coffee and a complimentary bottle of water for all our guests in each room category (from the more basic to the ones more larger and expensive). Regarding your request for shuttle obviously a bus needs to do some stops before reaching the terminal; but the Hotel provides our guests of Private transfers or assistance in getting Malpensa express trains that are so cheap, fast and so close to our location. Willing to have you again with us

10/10 優異

Leslie (Virginia)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in a good location. Staff was very friendly and helpful.
於 2018 年 6 月住了 2 晚
Style Hotel Team 於 2018年7月8日的回應
Thank you for staying with us and for your kind words. We are hoping to serve you again soon

6/10 一般

Sergio

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Insomma... buona la zona, camera minuscola
Ottimo servizio e attenzione al cliente, ma ho pagato 170 euro una camera piccolissima a piano terra... non un trattamento da 5 stelle decisamente. Aggiungo che il parcheggio è a pagamento e a 5 minuti di distanza. La doccia era con il telo tipo campeggio (no vetro, no plexiglass) anche poco igienico...
於 2018 年 6 月住了 1 晚
Front Office Team 於 2018年7月28日的回應
Gentile Sig.Sergio La ringraziamo per i positivi apprezzamenti sulla nostra location e posizione centrale. Cogliamo l'occasione per ringraziarla anche della sua nota di apprezzamento dedicata allo staff e ai nostri standard di servizio e ci terremo per questo segnalarle che abbiamo diverse tipologie di sistemazione per diverse esigenze e fasce di prezzo. La sistemazione da lei prenotata è la nostra uso singolo di partenza con un bagno in marmo più ampio proprio per ospitare una doccia con tenda (e non cabina) che la renda accessibile anche per i portatori di handicap. In attesa di averla nuovamente con noi la invitiamo a contattarci direttamente perchè nel nostro Boutique hotel ogni camera è differente e sapremo di sicuro meglio guidarla nella scelta della tipologia e trovare la sistemazione più adatta alle sue esigenze . la aspettiamo

4/10 欠佳

Bruno

讚好:整潔度和住宿狀況
不滿:職員與服務和客房舒適度
Room 104, there were noises coming from the street. The rail path it's soo close that it seems to sleep in a rail stop. It was impossible to sleep.
於 2018 年 6 月住了 1 晚
Front Office 於 2018年6月22日的回應
Dear Mr Ruscio Being in Milan is not always possible to keep the window open and not hearing from the milanese traffic and sounds… Luckily Style Hotel is a Boutique Hotel on multiple levels and with different views (we have rooms on upper floors and internal courtyard view that are absolutely quiet) that can satisfy all our guests needs and preferences. We would have loved to know before your departure your preferences since the team would have certainly changed your room. Our mission is to find and create the best voyage experience for everybody and We really hopèe to have you again wiith us since, now you have told us what you like, We can better answer your need. Best Regard

10/10 優異

Laurent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Front Office 於 2018年6月20日的回應
Thank you for your kind feedback. We are willing to welcome you back at Style Hotel

10/10 優異

Frode

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely boutique Hotel
A great stay in a lovely boutique hotell in Brere district. Very stylish decor and the room was full of smart details. Everything was clean and fresh. Will recommend
於 2018 年 5 月住了 2 晚
Front Office 於 2018年6月2日的回應
Thank you so much for the kindness of your feedback. We hope you to have again as our kindest guest

8/10 不錯

Jonas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic location and service
Style Hotel Staff 於 2018年5月9日的回應
Thank you so much fro the kindness of your feedback

10/10 優異

Céline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent accueil et quartier très agréable Tout était parfait
Style Hotel Team 於 2018年4月17日的回應
Thank you for the kindness of your review We are waiting to welcome you again in our Style Hotel

8/10 不錯

Andy (New York, NY)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very modern hotel. Excellent location and staff.
Extremely helpful and pleasant staff. Lisa at the reception was a treasure! Home away from home!
於 2018 年 4 月住了 2 晚
Style Hotel General Manager 於 2018年4月11日的回應
Dear Andy, it was a pleasure guest you in our facilities thank you very much for your feedback that help us continue improving. Looking forward to welcome back you soon in Milan

8/10 不錯

Anders

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Style Hotel Staff 於 2018年4月11日的回應
Dear Anders, thank you for your positive feedback.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚
Thank You Hope to have you as our kindest guest again

4/10 欠佳

真實旅客

讚好:整潔度和職員與服務
不滿:客房舒適度
Bad location/Amenities/Overpriced - AWESOME Staff
NOT 5 STARS. How can you possibly advertise a place as 5 stars and not have an iron or basic items. Charge for hot water? Charge for ironing shirts instead. It's sad because the service was so excellent and the staff is amazing. They print so much paper too. If you stay anywhere near the main street your room will vibrate from the trains. Overpriced stay anywhere else.
於 2017 年 10 月住了 2 晚
Dear Guest Thank you for your kind note and for confirming us that Style Hotel service is "so excellent" and our staff is "amazing".. We agree with you that top services and quality is what We grant to each one of our guest. So, We invite you to consider the value of the services you've like so much and We are sure you will agree with us that ironing services has a cost in every hotel you might go to; along with all bar beverage extra requests: hot tea in your case, that here comes with a rich variety of pastries and cakes We guessed you liked) .. Glad to know that you've received Front Desk assistance in printing your files or tickets on paper, We could have only suggested you to ask for assistance to our staff during your stay also regarding the accomodation you found noisy (each room is different even in terms of both design and view) and We could have change your room immediately.

10/10 優異

Alexander

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was just perfect
於 2017 年 10 月住了 2 晚

8/10 不錯

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Helpful and welocming staff.
於 2017 年 10 月住了 1 晚

8/10 不錯

Danielle

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Funcionários incríveis, local excelente.
Funcionários gentilíssimos, muito solícitos e educados. TODOS! Mas o quarto deixa a desejar, especialmente o banheiro, escuro, sujo, sem conforto algum. Uma pena, porque o local é excelente e os funcionários são incríveis.
於 2017 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was close to everything! The staff was helpful!
Lisa, the head concierge, was extremely helpful! She gave us great recommendations and directions to restaurants and sights. The room was very clean and made us feel comfortable the second we walked in - with robes and slippers ready. We highly recommend The Style Hotel for anyone new or visiting Milan!
於 2017 年 10 月住了 1 晚

10/10 優異

francesco

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stile e professionalità
Il soggiorno è stato caratterizzato da estrema gentilezza del personale sin dal momento dell'arrivo. L'hotel è confortevole pulito e ben organizzato. La professionalità e la cortesia del personale rendono il cliente sempre al centro dell'attenzione. Il gusto e lo stile degli arredi sono al top.
於 2017 年 10 月住了 2 晚