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貝斯特韋斯特普拉斯米沃奇西酒店的評價

3 out of 5
貝斯特韋斯特普拉斯米沃奇西酒店
5501 W National Avenue, Milwaukee, WI

評價

8.4

很好

10 分評分，優異；1000 則評價中有 522 則" "
8 分評分，不錯；1000 則評價中有 283 則" "
6 分評分，一般；1000 則評價中有 89 則" "
4 分評分，欠佳；1000 則評價中有 39 則" "
2 分評分，很差；1000 則評價中有 67 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

Brian

家人同遊
不滿：住宿狀況
We booked and paid for a room with queen bed. Our room had a full size bed. The heat and air would not regulate. Went from 69 degrees to 82 degrees. They did nothing about it. The shuttle was awesome
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日的回應
Sincere apologies for the inconvenience caused during your stay. We ensure to take care of those issues mentioned. Hope you will consider us again in the future,

10/10 優異

Cory (Ashtabula)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, Quiet, Comfortable. Nice Pool house, Breakfast was nice.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月10日的回應
Thank you so much for the great review. Very highly appreciated.

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great food options and transportation to and from the field!
於 2024 年 4 月住了 1 晚
GM 於 2024年5月4日的回應
Thank you so much for the great reviews. Highly appreciated

2/10 很差

Elizabeth

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was 82 degrees and couldn’t adjust. The whole place felt dingy and dirty. There were no lamp shades on the lamps in our room and the room was very small. The restaurant downstairs sounded more like a loud bar and smelled like cigarettes. The staff was very rude when I told them we wouldn’t be staying and tried to check out.
於 2024 年 4 月住了 4 晚
FD 於 2024年5月8日的回應
Sorry for the inconvenience.

10/10 優異

Sarah (Hudson)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I highly recommend staying here. Everything I requested, I was granted. 10 out of 10.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月20日的回應
Thank you for the great review. Looking forward to meeting you again in the near future.

10/10 優異

Jeriah

於 2024 年 4 月住了 1 晚
GM 於 2024年5月10日的回應
Thank you so much.

10/10 優異

Jodie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff. Clean modern rooms.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月15日的回應
Thank you so much. Very highly appreciated. Looking forward to seeing you.

10/10 優異

Nicole Skillz

讚好：整潔度、職員與服務和住宿狀況
Everything was excellent
於 2024 年 3 月住了 2 晚
GM 於 2024年4月15日的回應
Thank you so very much for that great feedback. Looking forward to greeting you again soon.

8/10 不錯

Laura

伴侶同遊
讚好：設施服務
We were put in the room at the top of the stairs right next to the elevator. Loud music from above, pretty sure a dance party was going on, When that finially stopped at 11:30pm, then the drunk folks started coming in, super loud in the hall and getting on the elevator. We took the shuttle to the Brewer game, that was nice and convenient. The ride back on the shuttle not so much. The driver allowed way to many people on the shuttle.The seats were full, folks crammed in standing in the isle and 3 people were standing right up front with the driver, one was even on the staris leaning against the door. This was extremely unsafe for all of us.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日的回應
Thank you so much for the feedback. Sincere apologies for the Inconvenience caused during your stay.

10/10 優異

Francisca

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic Breakfast! Good hotel Thanks very much
於 2024 年 4 月住了 5 晚
GM 於 2024年4月11日的回應
Thank you so much for the nice feedback. Highly appreciated.

8/10 不錯

Brenda

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff are accommodating
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Thank you so much. Highly appreciated.

10/10 優異

Brandon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I gotta say, my stay at Best Western Plus Milwaukee West was absolutely amazing! 🌟 From the moment we walked in, the front desk guy was like a breath of fresh air. He was funny, super nice, and had awesome suggestions for things to do around the area. Such a respectful dude! Now let's talk about the room. It was so nice and tidy, I couldn't ask for more. But get this, the shower had not one, but two heads! Talk about luxury! It's perfect for showering with your partner or just treating yourself to some extra relaxation. Downstairs, there's this super cool speakeasy vibe going on. I felt like I was in a whole different era. They've got a fantastic restaurant and bar there too. The prices were surprisingly cheap, but the food was out of this world tasty. And the bartender? Such a nice guy to chat with! And let's not forget about the complimentary breakfast. It was next level, I’ve never called hotel breakfast next level…. But it was elite. So many options, it felt like my mom cooked it all up. It was like a home away from home. All in all, my stay at Best Western Plus Milwaukee West was absolutely incredible. The front desk guy, the awesome room, the amazing shower, the speakeasy vibes, the affordable and delicious food, and the delightful breakfast all made it a stay to remember. I'd definitely recommend it to anyone looking for a fantastic hotel experience. 🏨✨
於 2024 年 4 月住了 1 晚
GM 於 2024年4月7日的回應
Thank you so much Brandon for that great feedback. We value your business and look forward to serving you in the near future.

10/10 優異

Ramon

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
Thank you so much. Highly appreciated.

2/10 很差

Shannon

家人同遊
不滿：職員與服務、設施服務和住宿狀況
At check in found out pool and hot tub were shut down. We chose this place for the pool and hot tub. Was then told by the front desk clerk my 68 year old mother was not allowed to stay because she lived in the area. Cancelled reservation and left. Scrambled to find another place last minute. Not only was I not refunded but they also charged my CC $25 more. Bad service.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月25日的回應
Sorry for the inconvenience.

10/10 優異

Justin

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The most pleasant staff and great spot.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月21日的回應
Thank you so much Justin for that great review. Very highly appreciated.

10/10 優異

Carl

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
GM 於 2024年3月12日的回應
Thank you so much for reviewing us. Very highly appreciated.

2/10 很差

Adria

家人同遊
不滿：整潔度和住宿狀況
Will not be staying at this location again. Smell of mold/mildew and marijuana throughout the facility. The front desk was very nice upon check in. But overall felt it was not worth the price. The bathrooms are crazy small and did not work well for our family of three. The rooms were okay… not as clean and nice as I would have hoped. The pool area was big but had a terrible smell of mold, sewage and marijuana. Not impressed overall and will not be staying here again.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月10日的回應
After reading your comments our security team went through the entire building and didn't smell or find anything illegal as you mentioned. You are in house staying with us currently and surprisingly didn't report anything to front desk or to our security.

10/10 優異

Caitlin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and accommodating. Thank you! The bed was cozy too! Just please add more shampoo to bathrooms. Thanks!
於 2024 年 3 月住了 3 晚
GM 於 2024年3月9日的回應
Thank you so much Caitlin for reviewing. We appreciate your business and feedback. Certainly, will consider your suggestions.

8/10 不錯

WILLIAM

於 2024 年 3 月住了 2 晚
GM 於 2024年3月25日的回應
Thank you for reviewing. Highly appreciated.

10/10 優異

Donna (Tomah)

家人同遊
讚好：整潔度和職員與服務
Very friendly staff at front desk
於 2024 年 3 月住了 2 晚
GM 於 2024年3月4日的回應
Thank you so much. Highly appreciated. Looking forward to seeing you again in the near future.

6/10 一般

Melissa

家人同遊
不滿：設施服務
The hotel itself was ok but the layout wasn't great. You had to go to the basement to find the pool and the parking lot is tiny. The biggest disappointment is the only restaurant on site had terrible service and the continental breakfast was awful. The scrambled eggs were undercooked, bacon was undercooked and greasy. The sausage patties were more like mystery meat. The oatmeal and pancake machines were out of order. The bread and bagels were rock hard.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月27日的回應
Sorry for the inconveniences

8/10 不錯

Cheryl L L

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
GM 於 2024年2月20日的回應
Thank you so much for reviewing. Highly appreciated.

10/10 優異

Ronald

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was right within the hotel: bar, food/dine. The free breakfast topped the breakfasts I have ever had in 25 years of travels and hotels I have stayed at! Bur the friendliness and helpfulness of the staff takes the cake as well. Special accolades for Erica.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月10日的回應
Thank you so much for the great feedback. Very highly appreciated. We are glad that you enjoyed your stay with us. Certainly, will share your feedback with our entire team.

10/10 優異

Terri

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional Customer Service
We have only been to Milwaukee once for a college tour. We was planning a trip back 1.5yrs later and was looking for a good hotel moving our son into his college dorm. We picked this hotel bc of the amenities and the how close it was to the college. This hotel has exceptional customer service and went above and beyond to make sure we were happy with our stay. Anytime they saw us we were greeted and asked if there is anything they can do for us. The hotel was also very clean. The breakfast had a wide variety of hot breakfast items that you don’t see at other hotels like chorizos and corn beef hash. The workout room had top of the line equipment. Didn’t get to use the pool this time but planning on using it the next time we are there. Will definitely stay here again.
於 2024 年 1 月住了 3 晚
GM 於 2024年2月9日的回應
Thank you so much for that great review. Very highly appreciated. We want to thank you for the business and looking forward to serving you and family again.

10/10 優異

Ronald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place we have ever stayed inoleauler EI.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月8日的回應
Thank you so much Ronald for the great comments. Certainly, looking forward to greeting you soon.

10/10 優異

Elida

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick trip
It was clean anf the staff was friendly. I will definitely stay again.
於 2024 年 1 月住了 1 晚
GM 於 2024年2月5日的回應
Thank you so much the great review. Highly appreciated. Looking forward to greet you again sooner.

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for a weekend get-a-way!
We picked this hotel because we were visiting family. The front desk employees were so kind and welcoming as they checked us in. Signed up for their reward program and were giving 2 tickets to use in the bar/restaurant they have in the lower level of the building. We had dinner there both days, the first day the food was not the best, but might have been me and what i picked, we decided to give it another try on Saturday night and it was great. They have a few bar machines to play that we won a little money on and their drinks are so good not too light or too strong. We tried the pool and hot tub both days and the second night both were freezing. I did hear that by morning they were working correctly again, so i thought that was a good turn around to repair the issue. Our rooms climate control was not working. The first night it was 75 degrees in there! It was very uncomfortable. The lady at the front desk informed us that the windows opened and she made a note to have maintenance fix the issue on Monday. We slept much better the second night. We did notice too that the remote was dirty and there was some hairballs on the floor but for the most part the room was awesome. I would 10/10 recommend!
於 2024 年 2 月住了 2 晚
GM 於 2024年2月5日的回應
Sincere apoligies for the inconvenience caused during your stay. We valuve your feedback and will ceratinly work on improving our facility. Looking forward to seeing you guys again. Thanking you once again.

10/10 優異

Mona

於 2024 年 1 月住了 1 晚
GM 於 2024年2月6日的回應
Thank you so much for the great review. Looking forward seeing you soon.

8/10 不錯

hayat

讚好：設施服務
Great location
於 2024 年 1 月住了 1 晚
GM 於 2024年1月30日的回應
Thank you so much giving us good review.

10/10 優異

Juan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年1月30日的回應
Thank you so very much.

2/10 很差

jasen

家人同遊, 商務旅客
bank
於 2024 年 1 月住了 1 晚
GM 於 2024年1月26日的回應
Sincere apologies for the inconvenience caused to you during your stay. We value your feedback and will certainly use your feedback to improve our service. Thank you..

8/10 不錯

Jessica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年1月22日的回應
Thank you so much.

10/10 優異

Tammy

於 2024 年 1 月住了 1 晚
GM 於 2024年1月18日的回應
Thank you so much Tammy for the great review. Highly appreciated. Looking forward to meeting you again.

10/10 優異

Keesha

讚好：整潔度、職員與服務、設施服務和住宿狀況
The service at check in was amazing, friendly and professional. The location was great, room was clean. The bed was super comfortable, parking and breakfast was on point. Would stay again and recommend to others.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月15日的回應
Thank you so much Keesha. Very highly appreciated. Looking forward to greeting you again. Regards

8/10 不錯

Ashley

讚好：整潔度、職員與服務和住宿狀況
GM 於 2024年1月22日的回應
Thank you so much for reviewing.

10/10 優異

Jessica

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kaylee was so helpful, and polite! And the bar tender there was so friendly and nice! This will be our choice of stay when we are in town!
於 2023 年 12 月住了 1 晚
GM 於 2024年1月18日的回應
Thank you so much for the nice review. Will certainly share your experience with our team.

8/10 不錯

Bob

於 2023 年 12 月住了 1 晚
GM 於 2024年1月18日的回應
Thank you for the great review.

10/10 優異

Jacelly

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
GM 於 2024年2月8日的回應
Thank you so much. Highly appreciated.

10/10 優異

Mai Vue

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly. Breakfast included, nice dining.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月18日的回應
Thank you so much. Highly appreciated...

10/10 優異

Marvin

於 2023 年 12 月住了 1 晚
GM 於 2024年2月8日的回應
Thank you so much for reviewing. Highly appreciated.

10/10 優異

Courtney (Chippewa Falls)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. We were in town for a Milwaukee bucks game and it was a short ten minute drive to Fiserv Forum. This hotel would be perfect for someone going to a brewers game as well, as that is very close by. The hotel was clean and seemed possibly recently updated. We also really enjoyed the complimentary breakfast which had a great variety of foods and beverages. They even had almond milk. The pool is very large and the pool area was spacious. Rooms were clean, good sized and very quiet. We liked we didn’t have to pay extra for parking which at some hotels in MKE you do have to. Staff was friendly and helpful. We ate pizza from the restaurant in the hotel and it was really good and was ready quickly. We would definitely stay again.
於 2023 年 12 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place very close to the VA.
於 2023 年 12 月住了 1 晚

8/10 不錯

Paul (Green Bay)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Rooms are very nice. The food in the restaurant was great. Bartender was great. Front desk was easy and friendly. Will stay here again.
於 2023 年 11 月住了 1 晚
Carrie 於 2023年12月3日的回應
Hello Paul!We are happy to hear you enjoyed your stay here with us at Best Western Plus Milwaukee West. We look forward to seeing you again in the near future!

10/10 優異

Richard

家人同遊
Friendly service
於 2023 年 11 月住了 1 晚
Carrie 於 2023年12月1日的回應
Thank you for your review. We are glad to hear that you enjoyed your stay.

10/10 優異

Stephanie

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best service I’ve ever had in a restaurant! Top tier and great food. Beautiful pool facilities as well
於 2023 年 11 月住了 1 晚
Carrie 於 2023年12月1日的回應
Hello Stephanie!We are glad that we met your expectations! Thank you for staying with us!

10/10 優異

Ewa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Paying $20 extra to check in early seems ridiculous to me. Called the day before and was told no problem come anytime after 10am and you can get an early check-in. Having to pay $20 when the room is ready is ridiculous.
於 2023 年 11 月住了 1 晚

6/10 一般

Tanya

家人同遊, 親子同遊
讚好：職員與服務和設施服務
Staff was kind. Had trouble with the computer to check in. Stated it was their system. Had to come back several hours later to complete check in. Pool area not clean. Someone's fake eyelashes were on a table around the pool. None of the drains worked on the pool deck so there were very large puddles of standing water. Also, the standard room beds were extremely small. Tough to fit a family of four in the space, where we typically have no difficulty. Room was decent, just very tight quarters.
於 2023 年 11 月住了 1 晚

10/10 優異

Carmen

於 2023 年 11 月住了 1 晚

10/10 優異

pamela

於 2023 年 11 月住了 1 晚

8/10 不錯

lynne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚