外觀

麗笙明尼蘇達州庫恩拉皮茲鄉村套房酒店的評價

2.5 out of 5
麗笙明尼蘇達州庫恩拉皮茲鄉村套房酒店
155 Coon Rapids Blvd NW, Coon Rapids, MN

評價

6.8
10 分評分,優異;1000 則評價中有 196 則" "
8 分評分,不錯;1000 則評價中有 309 則" "
6 分評分,一般;1000 則評價中有 218 則" "
4 分評分,欠佳;1000 則評價中有 172 則" "
2 分評分,很差;1000 則評價中有 105 則" "

6.8/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

6.2/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

Endogal (Iowa)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stay over
This was a hotel on the way so was not interested in what was nearby. Chose for cost and location. Was pleased with room cleanliness but clearly an older hotel. Had some issues with the keycards. Overall hotel's central areas and halls were clean but not always picked up right away.
於 2017 年 8 月住了 2 晚

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I came into town for one night to pick up some parts for my car. I booked with Country Inn & Suites as I have in other places and not been disappointed. The staff was very helpful and courteous, the rooms clean and comfortable. My only suggestion would be that they put up a sign that could be seen from street as it sits back off the street and is easy to miss. I would stay there again.
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月29日的回應
Thank you for the review! I am glad our staff and hotel room conditions exceeded your expectations!

8/10 不錯

Ricky

伴侶同遊
讚好:職員與服務
不滿:整潔度
The elevator might not be safe it makes sounds at the end plus the 3rd floor ice vending machine is broken
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月14日的回應
Thank you for your response. Maintenance will be addressing the concerns for elevator and ice machine problems. We appreciate the feedback! We hope to make your next stay more memorable!

10/10 優異

Mike

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Linda E - Manager 於 2024年4月15日的回應
Thank you for the review! We are glad you enjoyed your stay!

4/10 欠佳

Josh

商務旅客
讚好:整潔度和住宿狀況
不滿:職員與服務
The hotel is clean and respectful. However, after finding out that the door to my room did not clasp close. I could push the door open without using the key card. This was found out after sleeping in the room all night. I spoke to the front desk about it. This conversation was at approximately 8:00 am. I was told they would have a maintenance guy look at it. I got back from my conference at around 8:45 pm. I found the door was still not fixed. The person working the front desk came to my room and saw what I was talking about. I asked why it wasn't fixed and he had no answer. I then asked if I could get a new room or will it be fixed. I once again was told the maintenance guy would come up right away. I fell asleep around 11:45 pm and still had not seen a maintenance guy. The following morning I spoke to the same person at the front desk and got nothing but excuses. I then asked if people's security was important because their follow thru was not showing it to be important. After 24 hours of getting no where I was then told that a manager would call me. This never happened as well. I would strongly encourage people to consider how this hotel handles the security of their customers when choosing a hotel to stay at.
於 2024 年 4 月住了 2 晚
Linda E - Manager 於 2024年4月8日的回應
Thank you for your response. I am saddened to hear about your experience with your door. I would love to hear from you, as I was not aware of the situation. We do take hotel security seriously. I promise this will be looked and taken care of in a timely manner. Please reach out to me with any other concerns.

10/10 優異

Ranell

於 2024 年 3 月住了 2 晚
Linda E - Manager 於 2024年4月26日的回應
Thank you for your review! We hope to see you again soon!

8/10 不錯

Maria

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front staff check in and check out were very nice and friendly. Breakfast was good and staff kept it stocked and the tables clean. New carpet in the hallways. New updated bathroom in my room. Were nice to see. Sink drain was slow to drain. Curtains would have liked the room darkening curtains across the whole window. It was to light in my room. Mattress was to hard for me. Pillows were good.
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年4月1日的回應
Thank you for your response. We will definitely have maintenance look into these issues for a better experience next time!

10/10 優異

Jodi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing!!! I had an issue and they resolved it immediately!!! Will start again!!!
於 2024 年 3 月住了 5 晚
Linda E - Manager 於 2024年4月1日的回應
Thank you for your kind words about the staff and hotel. We appreciate you taking the time to give us a review and hope to see you again!

2/10 很差

April

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Light didn’t work peace’s of hair and bath tub also you look out the window in see wood everywhere terrible look
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月25日的回應
I am very sorry to hear that your stay did not meet expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you for the review and hopefully you can give us another chance in the future!

4/10 欠佳

Jacquelyn (Coon Rapids)

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月20日的回應
Thank you for your response!

10/10 優異

Janice

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is awesome
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日的回應
Thank you for your review! I am happy to hear that our staff exceeded your expectations!

10/10 優異

Guerra

家人同遊
讚好:整潔度、職員與服務和設施服務
Suitable.
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日的回應
Thank you for the review. We greatly appreciate the feedback!

6/10 一般

Delwin

讚好:職員與服務
於 2024 年 3 月住了 1 晚
Linda E - Manager 於 2024年3月16日的回應
Thanks for review! We hope next time we can exceed your expectations.

6/10 一般

KeyAnya

伴侶同遊
不滿:住宿狀況
My tv did not work the entire time, i let the staff know and all they gave me was a new remote that also didn’t work. I was just told sorry and maintenance would be informed. No resoltion
於 2024 年 2 月住了 1 晚
Linda E - Manager 於 2024年2月13日的回應
HI, I am sorry to hear about your unresolved issue with your TV. I will personally ensure that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 不錯

Cathy

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for the review! Much appreciated!

10/10 優異

Jan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay- best breakfast!!!
We always like to stay here when we get in the area because of their amazing breakfasts and cleanliness. Your breakfast lady is awesome!!!! Thank you!!
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日的回應
Thank you so much for the positive review. We strive for every stay to be this memorable!

2/10 很差

Kristina

於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日的回應
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

8/10 不錯

Alena

讚好:職員與服務
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for the review! Much appreciated!

6/10 一般

Jennifer

讚好:整潔度
Tv didn’t work properly but overall not too bad for the price
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日的回應
Thank you for taking the time to leave a review. We have currently just switched TV providers! We hope this won't be an issue in future stays!

6/10 一般

Tracy

家人同遊
It smelled like sewer gas and when we tried to tell the front desk person he just said no we don’t have that problem here but we know what that smell is and it took about 30 mins for him to come to front desk to check us in. The room was nice. The building was under construction, I get things happen but were frustrated that he didn’t even care to recognize how bad the smell was it was bad. Otherwise everything else was good. I will likely stay there again hoping at that time the construction will be done. It was very convenient and breakfast was awesome!
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月10日的回應
Thank you for leaving a review. I am sorry some parts of your stay were not up to standard. We appreciate the feedback as we strive to make sure every guest is happy every time. We hope to see you again in the future after renovations!

6/10 一般

Matt

家人同遊
讚好:整潔度和職員與服務
Looking better in the New Year
Hotel is still in the midst of a renovation. While the decor is looking good, they seem to have left the beds for last. Whether that's a choice or a supply chain issue is unknown to me. Still a good stay for the price.
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for the detailed review. Hopefully by May all renovations will be completed. We hope to see you again soon!

8/10 不錯

Lisa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice staff and accommodating
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
I am glad to hear our staff was very helpful and accommodating! We hope you can join us again.

6/10 一般

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for the review! We appreciate it!

6/10 一般

Kalia

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for the rating!

10/10 優異

Khalilah

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
We appreciate the outstanding review! We hope to see you again soon!

4/10 欠佳

Candus

不滿:整潔度和住宿狀況
There was construction and the room we were in was not even finished. No trim or baseboards on the walls
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
Thank you for your review. We are trying to get through renovations in a timely manner. We appreciate your patience and hope to see you again once we have fully renovated.

2/10 很差

Tami

不滿:職員與服務和住宿狀況
Very loud and partly being renovated
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
I apologize for this experience. We are currently replacing carpet in all the of the rooms. We will be getting new furniture as well soon! Hope we can see you when renovations are finished!

10/10 優異

Jennifer L

家人同遊
讚好:設施服務
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
We appreciate the outstanding review! We hope to see you again soon!

2/10 很差

Lydia

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Linda E - Manager 於 2024年2月9日的回應
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
Won’t be returning
When I was trying to check in no one was around to check me in. I stood around for at least 20 minutes. The place is under construction and a complete mess that would have been nice to know. It’s also run down the rooms are beat.
於 2023 年 12 月住了 2 晚
Linda E - Manager 於 2023年12月19日的回應
Thank you for your feedback. Hopefully you can check out the rooms after our major renovation!

10/10 優異

Euphemia

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was great
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月19日的回應
We appreciate your feedback! Hope to see you again soon!

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is a great value
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月5日的回應
Thank you for the positive feedback! We look forward to you staying with us again!

2/10 很差

Bruce

讚好:設施服務
不滿:整潔度、職員與服務和住宿狀況
They say it's been rebuilt but it looks terrible and the rooms are not clean is what they used to be and serves as terrible
於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2023年12月5日的回應
Thank you for the feedback. We will be undergoing construction for the rest of the year. Hopefully we can make your stay more positive next time! Please reach out with any questions or concerns!

8/10 不錯

Lisa

於 2023 年 12 月住了 1 晚
Linda E - Manager 於 2024年2月9日的回應
We appreciate the outstanding review! We hope to see you again soon!

2/10 很差

brittany

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Don’t!
This place was horrible. Flooring was torn up, construction stuff everywhere, numbers taped to doors, doors uncloseable, stained carpets and beds. Safety was an issue as a solo female and staff were a little intrusive into asking you personal details of what you were doing in town. Wanted to turn right back around.
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年11月30日的回應
Thanks for your response, we are waiting for new signage to come in. Material is on back order; we have replaced those numbers. New furniture is also on back order, choice was supposed to send in July. These things are out of our control. Brand new furniture is going in all rooms. We are currently still undergoing a 2-million-dollar renovation, we hope you can join back once is all finished! New carpet is going in as well (as you can clearly see).

10/10 優異

Annie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoy my stay.
於 2023 年 11 月住了 6 晚
Rick P 於 2023年11月28日的回應
Thank You for your Feedback.

2/10 很差

Erika A

家人同遊, 商務旅客
讚好:整潔度和職員與服務
People across the hallway were fighting
於 2023 年 11 月住了 2 晚
Rick P 於 2023年11月28日的回應
Thank your feedback.

4/10 欠佳

真實旅客

讚好:職員與服務
不滿:整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月22日的回應
Thank you for taking the time to give us a review!

6/10 一般

Kathy

於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月20日的回應
Thanks for your response!

6/10 一般

Kara

家人同遊
讚好:職員與服務和設施服務
不滿:住宿狀況
the breakfast was nice
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月12日的回應
Thanks for taking the time to give us a review! We hope to see you again!

4/10 欠佳

KEITH

伴侶同遊, 寵物同遊
不滿:整潔度和住宿狀況
Room heater very noisy, non smoking room smelled of smoke. Cotton travel bags left on the floor had to be washed because of the smell. Flooring was being replaced all over the building. Exit stair cases weren’t safe to use. Construction materials everywhere. Mattress was poor quality.
於 2023 年 11 月住了 1 晚
Linda E - Manager 於 2023年11月9日的回應
Thank you for your response. Hopefully you can join us back after renovations!

4/10 欠佳

Everly

於 2023 年 10 月住了 2 晚
Linda E - Manager 於 2023年11月9日的回應
Thanks for the rating!

4/10 欠佳

Sue

伴侶同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
Biscuits and gravy was delicious. Property is unsafe. Stairway steps are loose when you step on it. They have construction wood against the stair rails which is hazardous. Carpets in room and super dirty and it was just super noisy. Pools looks dirty. Theyve been having construction supposedly going on for almost year now but there is no one there working during the day on anything. Its just there.
於 2023 年 10 月住了 3 晚
Linda E - Manager 於 2023年11月5日的回應
Thanks for giving us a review. I will have maintenance look into the issue with the stairs. We try not to have construction crew in over the weekend, so guests can have a more relaxing and enjoyable time. Also, it is our busiest time. We hope you can appreciate these efforts. Please check us out again after remodel!

4/10 欠佳

Gretchen

不滿:整潔度和住宿狀況
於 2023 年 10 月住了 2 晚
Linda E - Manager 於 2023年11月5日的回應
Thanks for your response!

8/10 不錯

Ryan

伴侶同遊
讚好:整潔度、職員與服務和設施服務
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年11月5日的回應
Thanks for taking the time to rate us!

4/10 欠佳

Alison

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Not worth the price
Hotel is being renovated and we weren’t made aware of that. Room smelled. Sheets looked like they had blood stains, hair clogging the bathroom shower, and due to no carpet in the hallway housekeeping voices were extremely loud in the early morning.
於 2023 年 10 月住了 1 晚
Rick P 於 2023年10月30日的回應
Sorry for your Experiance.

8/10 不錯

Summer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is currently being remodeled so the halls are missing their carpet. Our room was nice but I was confused to why we booked and paid for a king size room but upon check in were given a room with two queens. When asked we were told they didn't have a King room cleaned... we did not check in til 8:45pm so that was a bit discouraging.
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年10月26日的回應
I am sorry to hear about your experience. I hope you can join us after renovations! Please reach out for any other concerns!

4/10 欠佳

WALTER

伴侶同遊
不滿:設施服務
The breakfast was very good. Our room lacked heat and they never did fix it or offer to switch rooms. Most didn’t speak English so hard to communicate. Bathroom had no towel racks and no handicap rails in tub. No carpet in room so my bed kept moving. As I said earlier the breakfast was very good and the menu changed every day
於 2023 年 10 月住了 4 晚
Linda E - Manager 於 2023年10月24日的回應
Thank you for the review. Our front desk staff is always available to answer any questions and help. We appreciate your kind words for our breakfast. Hopefully next time we can exceed your expectations!

2/10 很差

Michael

讚好:職員與服務
不滿:整潔度和住宿狀況
Way over priced for the conditions of the hotel. I understand they are under renovations, but if you going to do that much at once and leave it looking like that while guests stay there they should just temporarily close it!!
於 2023 年 10 月住了 1 晚
Linda E - Manager 於 2023年10月21日的回應
Thanks for the review. I will look into that situation for the hotel.

8/10 不錯

Glen

讚好:職員與服務、設施服務和住宿狀況
The price was right, it was under construction as there was no carpet in the hallways, and they were being painted so there was a lot echoing going down the hallway. I would stay there again
於 2023 年 9 月住了 1 晚
Linda E - Manager 於 2023年10月18日的回應
Thanks for taking to time to give us a review. We are ready for our new carpet to be put in! Hope to see you again after renovations are completed!