「We stay at this hotel on every visit to town and have had zero problems. This visit was an exception. Our bathroom was not cleaned before we arrived. There was mold on the wall tile in the tub and long, black hair was on the bottom of the tub. The toilet seat was completely loose on one side ( I fixed it) and there were long, black hairs on my bed sheet.
The morning we left, the hot food containers were not turned on ( an error anyone might make, but considering the room problems, it was just an...
「The corridors floor is not clean, can stuck your shoes and room is not clean enough, we found an insect in the box close to the coffee area. Already advised employee who gave service in the reception area.」
「I liked everything about this hotel. The staff was very friendly and remembered me every time I walked by. The breakfast was great, and my room was quiet and very comfortable.」