The staffs are very nice and friendly. I took the bus from Iya Onsen to the hotel in noon. When the bus reached the hotel & we just got off the bus, the hotel staff had already waited & managed to pick up our luggages. Since it was the time for check in yet, the manageress arranged the shuttle service to send us to Kazurabashi Bridge & came back to convey us to the bus stop for Oboke Gorge Boat Ride after a hour. It really helped us to save lots of time so that we can spend more time to enjoy the natural onsen and the beautiful scenery in the hotel. The food of the dinner is so so but the Manageress approached each table to express her gratitude to the customer made us feel respected. The hotel also provided a night tour to Kazurabashi Bridge & Biwa Waterfall. The driver was so nice & professional to take beautiful photos for us. All in all, we really enjoyed our stay in this hotel.
A good experience in there.
The hot spring is worthy to go for it.
真實旅客
10/10 優異
grace (hong kong)
2017年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
onsen in hilltop very excellence experience
you need to ride on private cable car to the hilltop onsen. it was a big big fun and excellence experience. husband and i enjoyed it and took many photos. the staff are great and the food very gd.