「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
「This is a veritable gem of a place, surrounded by the fabulous Piedmont scenery wherever you turn. Carlo, his wife and their team were superb, a warm and friendly welcome, and nothing seemed too much trouble. The hotel facilities are good, with everything you might expect in the room, and the bonus of a beautiful peaceful garden and terrace, where meals can be served, and a lovely pool. But, above all, the food produced by Carlo almost defies description! It is simply, in my view, just of the...
「Sistemazione molto originale, location strategica per un soggiorno in Alta Langa, proprietari molto disponibili e attenti.
La "tana" è pulita e ben fornita, richiede un minimo di adattabilità, ma l'esperienza è stata molto positiva. La hot tub (a pagamento, ma con bottiglia di vino e stuzzichini compresi nel prezzo) è raccomandata.」
「AMAZING.
Beautiful View.
Wonderful restaurant.
Beautiful View.
Lovely staff in restaurant and hotel.
Beautiful View.
Spacious bedrooms.
Beautiful View.
COME AND ENJOY CA'DEL LUPO.
You will remember it forever.」