Search Aparthotels in Montego Bay

"All good "

"The two pools are nice, the staff are friendly & helpful, and I like having a balcony. Breakfast (stew fish and an omelet) was delicious! This property is NOT on the beach—you can walk a couple of blocks to get to a tiny sliver of beach. We started walking to Doctors Cave and were accosted by so many people on the first stretch of the busy road that we decided not to go and returned to the property. The beds were comfy and the AC worked, but there were issues with our room. The water didn’t get hot—maybe room temperature at the warmest. A colony of ants came out almost immediately to enjoy food we had out. Thankfully we had a fridge to hide what we didn’t throw out. (I was told fridges only come in the deluxe rooms.) Someone came to spray and the ants went away. They must’ve had issues with theft—we paid a deposit for pool towels ($20) and also for the 3 remotes/incidentals when we checked in. They give you the remotes in a bag with your room key and you return them when you check out. I would stay here again the night before flying out, but am glad we had other accommodations the rest of our visit."

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"Landed early and I wasnt able to check in until 3 so I was outside for 3 hours. When I checked in the room was clean it was over powering with bleach. I wasnt a fan of the bathroom . Also the flights up the steps for the roof top is a bit much gota invest in an elevator its also not safe if u are wet. But the staff was great and sweet. Marlon look care of me when I hurt my foot. The front desk were very helpful they hold ur luggage if need be. Bartender Ojay who is no longer there was amazing. Breakfast was ok . I def liked the service . And in great lactation. WiFi was weak though. Airport shuttle Is $25 buy can get cheaper with uber or tours."

"The staff at this hotel is excellent! Front dest staff 👌also the staff at the buffet. The room was very clear and spacious. Overall i enjoyed my stay and definitely will stay there on my next visit. "

"Everything was amazing. It was my second time staying here. It was my best friend’s 50th birthday. And they decorated the door, sang to her and made her feel special. Staff friendly nice and helpful. Everything clean and drinks amazing!! We will be back!"

"One of the best hotels we’ve ever stayed at! Although we originally planned for four nights, we had to leave after three due to an emergency and fly back to the States. The staff overall were wonderful. We especially loved the courtesy and service from the buffet restaurant team—they were warm, attentive, and truly made our dining experience enjoyable. That said, the service at the Jamaican and Italian restaurants could use some improvement. The servers there seemed disengaged, almost as if they were tired or having an off day. There wasn’t much energy or friendliness, and at times it felt like we didn’t really matter. Thankfully, we didn’t let those moments take away from the joy of our trip. A special shoutout to Trishina at the front desk for making our check-in smooth and pleasant. She was so polite and kind—and what stood out most was that she remembered my name (“Mrs. Amoh”) the next day when I came by with a question. That was such a thoughtful touch. They have activities for everyday. Some you’ll need to pay for it, though this is an “all inclusive hotel” Airport shuttle was 15 dollars each way for us. Overall, I’d rate this hotel an 8.5/10. Despite a few minor issues, we had a great experience and would definitely come back."

"This was not a hotel but a motel. It was not as described on the website. Customs officers at the airport never heard of the hotel and had to look it up The bathroom was subpar. No where to hang your clothes, only one chair, the bedroom door had holes that you could see outside. The was no changing of linen until you asked for it and then they exchanged it when you gave them your previous towel. There was only one bin which was in the bathroom. If you were expecting to get a good night sleep you had music playing till 2 to 3 o’clock in the morning. The only good thing was you had hot water and the beach was near."

"Resort needs updating. Everything was very clean and the staff was very friendly and helpful. However, our curtains were not on track properly and very difficult to open/close. Food in the Samurai Restaurant and the Italian Restaurant was mediocre. We did find a good variety of offerings in the Buffet and chose to eat out on the patio for breakfast and dinner which was quiet and relaxing. The service in the buffet was good. Excellent desserts and omelettes too."