Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us.Your satisfaction is our top priority, and we look forward to welcoming you back soon!

Thanks for your wonderful review, we look forward to having you stay with us again.

Thanks for your review.We hope you choose our hotel for your next visit to Monterey!

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Kathryn,We're sorry to hear about your experience with the parking situation during your stay. It's important to us that all our guests have convenient access to parking. However, we do want to clarify that we actually have more than 54 parking spots available for our guests. Additionally, considering your stay was back in March when we typically experience lower occupancy, it's unusual for us to run out of parking spaces. We're sorry to hear that the room size didn't meet your expectations and that you found our front desk staff less friendly than anticipated. Your feedback is valuable to us, and we will use it to improve our services. We hope you'll consider giving us another chance in the future. Thank you for sharing your thoughts with us.

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Guest,Thank you for staying with us, We appreciate your feedback.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Irene,We're glad to hear that you found our accommodations satisfactory and that our location suited your needs. Providing a clean and comfortable environment for our guests is always our top priority. We strive to offer a convenient location without the high price tag often associated with downtown hotels. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future _

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Maria,Thank you for your wonderful review! We're thrilled to hear that despite the initial appearance from the street, you were pleasantly surprised by the spacious and clean room you stayed in. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in making your stay pleasant. We look forward to welcoming you back again in the future! If you need anything during your next visit, please don't hesitate to let us know _

Dear Jo,Thank you for your fantastic review! We're thrilled to hear that you found our rooms clean and nice, and that you felt you received great value for the price. Providing excellent value and comfortable accommodations for our guests is our priority, and we're delighted that we could meet your expectations. If you have any further feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back again soon!

Dear Forrest,Thank you so much for your glowing review! We're thrilled to hear that your first stay with us exceeded your expectations and that you enjoyed your clean, comfortable, and quiet room. Providing a safe and welcoming environment for our guests is our top priority, and we're delighted to hear that you felt well taken care of during your stay. We'll be sure to pass along your kind words to our front desk team. It's great to know that you appreciated our housekeeping service and enjoyed our indoor pool as well. We can't wait to welcome you back for another fantastic stay in the future!

Dear Jamie,Thank you for your glowing review! We're thrilled to hear that you had a great experience with our staff. Your kind words mean a lot to us, and we're delighted that our team was able to contribute to making your stay enjoyable. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

Dear Debra,Thank you for your fantastic review! We're delighted to hear that you found our accommodations clean and spacious, enjoyed our convenient location, and encountered very nice staff during your stay. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

Dear Lutgard,Thank you for sharing your experience! We're delighted to hear that you had a wonderful stay with us and that you enjoyed our convenient location near the ocean, shopping, and restaurants. It's great to know that our staff provided friendly and helpful service, and we're glad that our housekeeping team was attentive to your needs. We look forward to welcoming you back on your next visit! If there's anything we can do to make your next stay even more enjoyable, please let us know. Thank you for choosing us!

Dear Tracy,We appreciate your feedback and apologize for the issues you experienced during your stay. Our goal is to provide comfortable accommodations, and we're sorry to hear that your room did not meet your expectations. Had we been notified of these issues during your stay, we would have promptly addressed them, whether by moving you to a more suitable room or taking care of the cleanliness concerns. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to better serve you in the future. If you have any further feedback or concerns, please don't hesitate to reach out.

Dear Leticia,Thank you for your review and for choosing our motel for your stay. We're glad to hear that you found our accommodations clean and comfortable. However, we apologize for any inconvenience caused by the noise during your stay. As we are located in a small city with an airport nearby, noise can occasionally be a factor. We appreciate your understanding and suggestion regarding earplugs for light sleepers. If you have any further feedback or concerns, please don't hesitate to reach out.We hope to have the opportunity to welcome you back in the future.

Dear Renae,Thank you for your review! We're delighted to hear that you enjoyed your walk to the ocean and felt safe, clean, and comfortable throughout your stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to reach out. We look forward to welcoming you back soon!

Dear Richard,Thanks for sharing your thoughts! It's always helpful to hear different perspectives. If there's anything specific you think could be improved upon, feel free to let us know. Your feedback is valuable in helping us strive for excellence.

Dear Megan,Thank you for your review! We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Dear Lisa,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to exceed your expectations. If you do decide to return, please don't hesitate to reach out to us directly so we can ensure your next stay with us is even more memorable. We can't wait to welcome you back!

Dear Guest,\Thank you so much for your glowing review! We're thrilled to hear that you found our remodel to be of high quality and that you appreciated our efficient check-in process. Even though you didn't get a chance to take a dip in the pool, we're delighted that it caught your eye. We hope to have the pleasure of welcoming you back again soon, and perhaps next time, you can enjoy all the amenities we have to offer!

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Guest,Thank you for choosing El castell motel, we appreciate your feedback.

Dear Iris,We're genuinely sorry to hear about your experience during your recent stay. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're disappointed to learn that we fell short of your expectations this time. We understand your frustration with the issues you encountered in your room, and we want to assure you that this is not reflective of the high standards we strive to maintain.We sincerely apologize for any inconvenience caused by the cleanliness and maintenance issues you mentioned. Our team works diligently to address any concerns promptly, and had we been made aware of these issues during your stay, we would have taken immediate action to rectify them to ensure your comfort and satisfaction.We regret any misunderstanding during your interaction with us when you were checking out. Please know that our intention is always to provide empathetic and understanding service to our guests. We value your feedback and take it seriously as we continuously strive to improve our services.If you do decide to return, please don't hesitate to reach out to us directly so we can ensure your stay exceeds your expectations.

Dear Reynalyn,Thank you for the perfect rating! We're delighted to hear that you had a wonderful experience with us. If there's anything specific you'd like to share or any way we can further improve, please don't hesitate to reach out. We look forward to welcoming you back soon!

Dear Veronica,Thank you for the glowing review! We're delighted to hear that you enjoyed your stay and found our accommodations clean, comfortable, and pleasant. Our team works hard to ensure every guest has a wonderful experience, and we're thrilled to know that our staff's helpfulness added to your enjoyment.We look forward to welcoming you back for another exceptional stay in the future!

Dear Lynda,Thank you for choosing to stay with us during your staycation and for taking the time to share your experience! We're thrilled to hear that you had a great night's rest and found our staff to be friendly and helpful. It's wonderful to know that our proximity to your apartment made your move more convenient.We truly appreciate your recommendation and are delighted that we could contribute to a positive experience for you. Should you find yourself in need of another restful night's stay in the future, we would be honored to welcome you back. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you again for your kind words!

Dear Guest,Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back again in the future!

Dear Heidy,Thank you for taking the time to leave us a perfect 5/5 review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back again soon. If you ever need anything in the future, please don't hesitate to reach out.

Dear Guest,Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back again in the future!

Dear Teresa,Thank you for your feedback!We're glad you appreciated our clean facilities and the convenience of our indoor pool for enjoying regardless of the weather.We're always striving to improve, so if there are any specific areas you feel we could enhance to earn a higher rating next time, we'd love to hear your suggestions.

Dear Tiffany,A simple acknowledgment of your review is greatly appreciated! Thank you for taking the time to share your positive experience. We hope to have the pleasure of serving you again in the future.

Dear Guest,Thank you for choosing El castell motel, we appreciate our feedback.

Dear Hao,Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a wonderful stay. If there's anything specific you'd like to share or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to ensure every guest has a memorable and enjoyable experience with us.We hope to welcome you back again in the future!

Dear Dawn,Thank you for your review! We appreciate your feedback and hope to welcome you back for an even better experience in the future. If there's anything specific we can improve upon, please feel free to let us know.

Dear Terence,Thank you for your review! We appreciate your feedback and hope to welcome you back for an even better experience in the future. If there's anything specific we can improve upon, please feel free to let us know.

Dear Alex,Thank you so much for your wonderful feedback!We're thrilled to hear that you enjoyed your stay with us at El Castell Motel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Heather,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our amazing upgraded rooms, complete with new bathrooms, Keurig coffee makers, and great fridges. It's fantastic to know that you found our indoor pool open for long hours and that our staff members were friendly and amazing. We're delighted that you appreciated our espresso machine with a variety of choices, including hot chocolate for kids, available from morning until night.We can't wait to welcome you back for another wonderful stay! Thank you for choosing us _

Dear Janet,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with our staff and found our hotel clean and quiet. It's great to know that you enjoyed our nice rooms and comfortable beds. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay _

Dear Chikuen,Thank you for sharing your feedback! We appreciate your thoughts on our heated pool availability and room layout. We apologize for any inconvenience caused by the room assignment near the hotel laundry. Your insight regarding the laundry facilities' opening time is duly noted and want to assure you that operations in our hotel start between 845am and 9am.We hope to have the opportunity to better accommodate you and your family in the future.

Dear Guest,Thank you for your detailed review. We're glad to hear that you found the room clean and appreciated the amenities provided.We apologize for the inconvenience caused by the narrow stairs and the dip in the floor, as well as for the discomfort experienced with the beds. Your feedback regarding the humidity in the room, water pressure in the shower, and cleanliness of the shower head is valuable to us, and we'll address these issues promptly.We're pleased to know that your kids enjoyed the pool, although we apologize for the disturbance caused by other guests during your stay.Regarding the incident you described with the large group, we apologize for any inconvenience caused. While there are no formal restrictions on pool furniture usage, we do encourage all guests to be considerate of others and to respect the shared space. We'll reinforce this message with our staff to ensure a more enjoyable experience for all guests.Additionally, we'd like to clarify that while glass bottles are not permitted in the pool area for safety reasons, other beverages in appropriate containers are allowed. We appreciate your understanding and hope that this information helps provide a clearer understanding of our policies.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

Dear Ka,Thank you for your review! We're delighted to hear that you found our motel very clean and offered at a good price. We strive to provide a comfortable and affordable stay for all our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future!

Dear Melissa,Thank you for the 5/5 review! We appreciate your feedback and are thrilled that you had a positive experience with us. If you ever have any additional comments or suggestions, please feel free to reach out.We look forward to serving you again in the future!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team