室內泳池
查看供應

斯克蘭頓威爾克斯-巴里萬豪唐普雷斯套房酒店的評價

2.5 out of 5
斯克蘭頓威爾克斯-巴里萬豪唐普雷斯套房酒店
26 Radcliffe Drive, Moosic, PA

評價

8.0

很好

10 分評分，優異；471 則評價中有 214 則" "
8 分評分，不錯；471 則評價中有 115 則" "
6 分評分，一般；471 則評價中有 72 則" "
4 分評分，欠佳；471 則評價中有 43 則" "
2 分評分，很差；471 則評價中有 27 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Qiong

於 2023 年 3 月住了 1 晚

10/10 優異

Leslie

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

6/10 一般

Danielle

不滿：整潔度、職員與服務和住宿狀況
This was a hotel filled with families, which is fine, however there were doors being slammed and people yelling all night. The room was okay but could have been cleaned better. The area itself wasn’t bad and it was convenient.
於 2024 年 4 月住了 1 晚
Trish 於 2024年5月10日的回應
Thank you for your feedback. We will take your comments into consideration and work on a plan to control this in the future.

8/10 不錯

Mary

讚好：職員與服務和住宿狀況
The floor vibrates and the room was a bit noisy. I got two flat tires in the parking lot debris.
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月30日的回應
Thank you for your feedback. We are looking into the items you mentioned.

8/10 不錯

Sylvie

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean - nice rooms however TV reception was bad (bad cables?) and expensive $75 dollar charge for a small yorkie dog.
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月17日的回應
Thank you for your feedback. We have addressed the tv issue with the provider already and apologize for the inconvenience.

10/10 優異

Nicole

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月17日的回應
Thank you for your rating.

10/10 優異

francois

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect 👍
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月8日的回應
Thank you for your feedback and we are glad to hear everything was perfect for your stay.

6/10 一般

Todd

於 2024 年 4 月住了 4 晚
Trish 於 2024年4月26日的回應
Thank you for your rating. We are always looking for ways to improve our service.

6/10 一般

donna

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Hotel was clean. Not enough staff to maintain the pool area. The water in the hot tub was very low. This was the main reason I wanted to stay this time. No towels available. Pool area not open in am so I could use the hot tub. Over all the staff was friendly, breakfast had assortment of choices.
於 2024 年 3 月住了 1 晚
Trish 於 2024年3月31日的回應
Thank you for your feedback. I will be looking into this issue as this is not typical for our hotel.

8/10 不錯

Norman

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Trish 於 2024年3月31日的回應
Thank you for your rating.

10/10 優異

Joan

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk was great. Quiet, clean and comfortable. Will return i. The future.
於 2024 年 3 月住了 1 晚
Trish 於 2024年3月12日的回應
Glad to hear you enjoyed your stay and look forward to welcoming you back.

10/10 優異

Bernard

於 2024 年 3 月住了 1 晚
Trish 於 2024年3月31日的回應
Thank you for your rating!

10/10 優異

Blake

讚好：整潔度、職員與服務和住宿狀況
Place was great staff was very friendly
於 2024 年 3 月住了 2 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback and we are so glad you enjoyed your stay with us.

4/10 欠佳

Corey

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Room was missing a trash can, there was a coffee maker but no coffee pot, no hair dryer, and smelled like cigarette smoke.
於 2024 年 2 月住了 3 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback and have addressed these items with the housekeeping team.

10/10 優異

Shane

讚好：整潔度、職員與服務和住宿狀況
Great clean hotel, very friendly staff, nice breakfast.
於 2024 年 3 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback and we are glad you enjoyed your stay with us.

10/10 優異

Cherie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property with views of the ski mountain
於 2024 年 2 月住了 1 晚
Trish 於 2024年3月5日的回應
We are so glad you enjoyed your stay with us.

8/10 不錯

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic view of Montage Mountain from the room.
於 2024 年 2 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 優異

Marion

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Front desk clerk did an awesome job given she was being stretched to the limits multi-tasking being the only person at the desk.
於 2024 年 2 月住了 2 晚
Trish 於 2024年3月5日的回應
We are so glad you found our employees to be helpful during your stay with us.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
Not what I expect from a Marriott.
This hotel is in need of some.serious updating. The little things just kept adding up. There are no comforters for the beds, only sheets and thin blankets, the hotel is extremely short staffed right now to the point that we didnt have a room ready until half hour past check in. Breakfast area is so small and cramped you can barely move with 2 people in the area. These are all minor inconveniences, but they tend to add up and become a larger problem. This is not worth the price. The location of this hotel is wonderful. Plenty of things to do for a 2 or 3 night stay.
於 2024 年 2 月住了 2 晚
Trish 於 2024年3月5日的回應
Thank you for taking the time to provide us with feedback about your stay. We have addressed the items you mentioned with the team to improve our service for our guests.

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 2 晚
Trish 於 2024年3月5日的回應
Thank you for your rating. We continuously strive to improve our guest experience.

6/10 一般

sharmila

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Trish 於 2024年3月5日的回應
Thank you for your rating. We are continuously looking for ways to improve our service.

2/10 很差

Karen

親子同遊
不滿：職員與服務和住宿狀況
Me sentí estafada me dieron una habitación con el aire caliente malo y con mucho ruido aparte me dijeron era una cama king size y es una queen hize el reclamo y me hicieron sentir estúpida
於 2024 年 2 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback. We are addresing these items.

4/10 欠佳

Christopher

親子同遊
不滿：整潔度和住宿狀況
The hotel upon check in told me that they oversold the hotel and since I went through expedia they cancelled my room after we jsut drove 5 hours in the car. Front desk somehow found us a room. Mutliple times I saw no one at the front desk which lead to numerous young kids and their parents taking water, soda and candy from the market.. Pretty much flat our theft. Would of loved to tell someone but they were no where to be found. Pool and hot tub were closed for no reason which was a disappointment after a long day of skiing.
於 2024 年 2 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your feedback and have addressed these items with the front desk team.

8/10 不錯

Beth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your rating.

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Trish 於 2024年3月5日的回應
Thank you for your rating.

8/10 不錯

Michel

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your rating.

10/10 優異

Jim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Friendly staff. Clean room. Full breakfast incuding keish on the weekends. Over all, good plaace.
於 2023 年 12 月住了 4 晚
Trish 於 2024年3月5日的回應
Thank you for your rating. We are glad you enjoyed your stay with us.

10/10 優異

Muriel (Morganville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Damon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Susan

於 2023 年 12 月住了 4 晚

8/10 不錯

steven

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Walter

讚好：整潔度、職員與服務和住宿狀況
It was good
於 2023 年 12 月住了 3 晚

10/10 優異

Robert

於 2023 年 12 月住了 1 晚
Trish 於 2024年3月5日的回應
Thank you for your rating.

8/10 不錯

Caroline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Darlene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really nice stay
This is one of the nicest if not THEE nicest hotel in the area.
於 2023 年 11 月住了 3 晚

10/10 優異

Janusz

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sombody was smoking in the hotel, and it was moving trough the ventelation in the bathroom, very strong smoke as soon as you enter batroom.
於 2023 年 11 月住了 1 晚

10/10 優異

Yoshamel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a nice stay when I’m there
於 2023 年 11 月住了 1 晚

8/10 不錯

Jamie

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel for the price. Will stay again.
於 2023 年 11 月住了 2 晚

10/10 優異

Jadiel (Scranton)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great stay , wish housekeeping kept up regularly a little better. but beside that I highly recommend 👍
於 2023 年 11 月住了 1 晚

6/10 一般

David

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Location was unique. The cleanliness is terrible.
於 2023 年 11 月住了 1 晚

10/10 優異

gregory

於 2023 年 10 月住了 1 晚

10/10 優異

Jadiel (Scranton)

讚好：整潔度
於 2023 年 10 月住了 1 晚

10/10 優異

Jadiel (Scranton)

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

Rick

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
I liked the location of the property in relation to downtown Scranton, and the shopping and dining options near the hotel. The service at the front desk at check-in was not so pleasant. The girl declined our request for a 1-hour later check-out the next morning because we were "not Mariott Rewards members" (turns out we did have one). The next morning, the front desk person (male) had no problem granting us the 1-hour later check-out (which we ultimately didn't need anyway). Our room had 1 pillow on the bed and we had to request more, as well as sheets and blankets for the pull-out sofa. All of that would've been fine but if not for the fact that it seemed like we were inconveniencing the girl at the front desk for these minimal asks. Annoying!
於 2023 年 10 月住了 1 晚

8/10 不錯

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Kalie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
We stayed in room 314. The refrigerator was very noisy making it very difficult to sleep. Light bulb out in the bathroom and the fixture over the bed. I went downstairs at 10:45 am to get a luggage cart and someone was mopping the lobby, making impossible to get to the luggage carts without walking over the wet floor or to get in or out of the building. He was clearly annoyed that I walked across the wet floor to get the cart and again to get back to the elevator. I got our luggage from our room and took it to the car. As I came back into the building to check out, he was mopping the interior of the elevator. 10:30 to 11:00 am is hardly a wise time to be mopping floors in customer areas.
於 2023 年 10 月住了 1 晚

6/10 一般

Allyson

於 2023 年 10 月住了 2 晚

10/10 優異

Randall

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff was super nice! Rooms very clean. Allowed me to check in early. Overall great place with great staff!
於 2023 年 9 月住了 1 晚