Already shared in the check in and dining review. First time I’ve ever been told that I am 15’ early for my dinner reservation and therefore can’t have a menu.
Also the communication between hotel and spa reception is hopeless.
Overall we felt like an inconvenience to staff.
Hotel facility was very good standard but I won’t stay again.
Chris
於 2024 年 3 月住了 1 晚
2/10 很差
Christine
2024年3月3日
不滿:職員與服務和住宿狀況
Christine
於 2024 年 3 月住了 1 晚
8/10 不錯
Oliver
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A lovely stay that could have been perfect
We had an amazing stay. The staff were fantastic , and the hotel is beautiful, surrounded by stunning grounds. We slept like a log every night , and the bed was so comfortable . Breakfast was amazing too , one of the best hotel breakfasts ive ever had. Unfortunately the corridors and rooms are a bit tired around the edges and needing a little tlc , the carpets are getting a bit threadbare and the corrodors smell a bit stale
Oliver
於 2024 年 1 月住了 2 晚
10/10 優異
Paul
伴侶同遊
2024年1月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would highly recommend, lovely place will definitely be returning
Paul
於 2024 年 1 月住了 1 晚
8/10 不錯
Marie
家人同遊
2024年1月13日
讚好:整潔度、住宿狀況和客房舒適度
Unprofessional
Stay was amazing. On initial arrival reception was manned by a new member of staff who was very helpful. The older member of staff was very demeening to the new member on over three issues which i thought very unprofessional and impolite.
Marie
於 2024 年 1 月住了 1 晚
10/10 優異
Stephanie
家人同遊
2023年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stephanie
於 2023 年 12 月住了 1 晚
8/10 不錯
Marisa
伴侶同遊
2023年12月29日
讚好:整潔度、職員與服務和住宿狀況
The leisure facilities are well maintained and work very well. The grounds are also very well maintained and extensive, ideal when your dog loves running. The pub menu is limited in choice (usual burgers and other pub fare that we don’t eat), plus and their food is expensive, hence we went somewhere else. The restaurant food was very good quality and reasonably priced, apart from the cheese platter. There is, however, little choice when it comes to vegetables.
Marisa
於 2023 年 12 月住了 3 晚
4/10 欠佳
Sonia
2023年12月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Wont be back!
Hotel is very dated and shabby looking, I booked a king size room which was 2 single beds which were pushed together and kept parting in the middle, carpets were stained and worn, i felt the room was overpriced for the standard, there was no bottled water, or mini bar and no mention of any kind of room service. We found kettle which was stored away out of site in tv cabinet on depature so didnt use, you can get water if you are happy to traipse to dispenser which wasnt ideal at 3am if you dont want it warm, as for the spa i wouldnt bother as you will be lucky to find a lounger and its tiny! Food was awful took a fork full of bubble and squeak which took a layer of skin off roof of my mouth no warning from waiter that it was going to be as hot, im just glad it wasnt a child (i eat out regularly and have never been served food that hot!) Especially without warning!! We wont be back !!
Sonia
於 2023 年 12 月住了 1 晚
10/10 優異
Siraj
家人同遊
2023年12月24日
讚好:整潔度、職員與服務和客房舒適度
Great Hotel & Spa
Excellent, responsive staff, beautiful location, relaxing ambience, fantastic spa and swimming facilities, great breakfast....not sure what else one can ask. Will certainly be one of my top place to indulge and relax.
Siraj
於 2023 年 12 月住了 1 晚
4/10 欠佳
真實旅客
2023年12月3日
不滿:住宿狀況和客房舒適度
Wouldn’t return
Really didn’t enjoy my stay. The room was old and I could hear so much noise all night - I didn’t sleep. Wi-Fi didn’t work and food for room service was extortionate!