Dear Claire,Thank you for taking the time to review your visit to our club.We are delighted to hear that you enjoyed your skiing holiday and appreciated our diverse food and drink options, as well as the helpfulness of our staff. It's wonderful to know that our prime location and the overall value offered have met your expectations.We regret to hear about the inconvenience faced due to the shortage of mealtime essentials. Please be assured that we strive to provide ample supplies for all our guests, and while it is uncommon, there are moments when demand peaks unexpectedly. We are continually working to improve our service efficiency, especially during rush hours.Your positive comments about room cleanliness, the condition of the hotel, and the quality of service reaffirm our commitment to maintaining high standards. As for the room amenities, we hope they met your needs and we always welcome suggestions for enhancements.We would love to welcome you in another of our 50 holiday clubs in France.See you soon!Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We're thrilled to hear that you found our staff very helpful and the food to your liking, as we pride ourselves on our new menu choices and dedicated team. It's also great to know that the comfort and amenities of your room met your expectations, complete with a balcony offering views that we believe are truly exceptional. We appreciate your recognition of the value we strive to provide.While our rooms are designed to be cozy and efficient, in the spirit of the typical French ski hotel experience, we understand that space is always at a premium. We hope the storage solutions and the powerful shower added to the comfort of your stay.We would love to welcome you in another of our 50 holiday clubs in France.See you soon!Julia, Service Relation Clients Belambra

Dear Mark,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We would be happy to welcome you in another of our 50 holiday clubs in FranceSincerely,Julia, Service Relation Clients Belambra

Dear Edward,Thanks for taking the time to review your stay at our holiday club.We're delighted to hear that you found our room cleanliness to a high standard, as we strive to maintain impeccable accommodations for all our guests. Regarding the layout and signage of our property, we sincerely apologize for any confusion experienced. Our reception is indeed open 24/7 to assist guests, and we understand the importance of clear directions within our village. Rest assured that we are attentive to feedback like yours as it helps us improve the experience for all our visitors. We also appreciate your comments on the overall condition and service; we are committed to continuously enhancing our facilities and staff training to ensure guest satisfaction.We really hope that we have the pleasure of welcoming you back in the future or in another of our clubs Sélection which you may find fit more in line with your requirements Kind regards,Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We're thrilled to hear that the weather was perfect for your stay and that our location proved to be convenient for all your skiing and relaxation needs. It's great to know that the proximity to bars and shops enhanced your experience, and our ski-in ski-out facility provided the ideal start and end to your skiing adventures. We are particularly proud of the positive comments regarding our staff, and it's rewarding to know that our team's efforts to deliver excellent service are appreciated. The views from our holiday village are indeed a highlight for many of our guests, and we're glad you found them amazing.We look forward to welcoming you back in another of our 50 holiday clubs in France.Kind regards,Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We look forward to welcoming you back in another of our 50 holiday clubs in France.Kind regards,Julia, Service Relation Clients Belambra

Dear Tor,Thanks for taking the time to review your stay at our holiday club.We're glad to hear that you appreciated the all-inclusive food and drinks, as well as our village's location. Our team strives to provide a variety of menu choices and an authentic dining experience, including a new restaurant with premium burgers for all ages. We regret to hear that your room amenities did not meet your expectations. Please be assured that we aim to maintain high standards for our accommodations, which include daily housekeeping and other amenities designed for guest convenience. Concerning the spa facilities, we've recently opened a 250 m2 BelaSpa, aiming to provide a relaxing environment for our guests, and we are sorry if this did not live up to your experience. We take all comments seriously as they help us to continually improve our guest experience.(not spec.) We look forward to welcoming you back in another of our 50 holiday clubs in France.Kind regards,Julia, Service Relation Clients Belambra

Dear Sophie,Thank you for this lovely review.We're thrilled to hear that you found our location ideal and our offerings to be of great value. It's wonderful to know that the cleanliness and condition of our hotel met your expectations, and that you received excellent service from our team. We are particularly proud of the enhancements we've made, including the new restaurant with a delightful burger menu and the comprehensive renovation of our rooms and facilities, ensuring our guests have a comfortable and enjoyable stay.We would be happy to welcome you in another of our 50 holiday clubs in FranceSincerely,Julia, Service Relation Clients Belambra

Dear Vladimir,Thank you for taking the time to leave us your review.We truly value all feedback and sincerely apologize that you were not entirely satisfied with your recent stay. Please do not hesitate to contact us with additional information so that we can identify opportunities for improvement and make future stays more enjoyable.We do hope that we may have the chance to welcome you back in one of the 58 clubs we have in France for a more all round enjoyable stay.Best wishes,Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We would be happy to welcome you in another of our 50 holiday clubs in FranceSincerely,Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We look forward to welcoming you back in another of our 50 holiday clubs in France.Kind regards,Julia, Service Relation Clients Belambra

Dear Leonie,Thank you for taking the time to review your visit to our club.We are glad to hear that you found our accommodation clean. However, we apologize for any inconvenience you may have experienced during your stay. Our rooms are designed to provide a comfortable experience for our guests, and we offer various room sizes and layouts to cater to different preferences. We also provide daily housekeeping services to ensure the cleanliness and comfort of our guests.We apologize for any delay you experienced during check-in and assure you that our reception is open 24 hours to assist our guests. Regarding the beds, our rooms are equipped with modern and practical twin beds, which are the size of two single beds side by side. We also provide sufficient soap in the bathrooms and replenish it as needed. We will take your feedback into account and work on improving our services to provide a better experience for our guests in the future.We would love to welcome you back to one of our other holiday clubs in the future. Best wishes,Julia, Service Relation Clients Belambra

Hej Lise,Tak for din anmeldelse og for at dele din oplevelse på vores ferieby.Vi beklager, at dit ophold ikke levede helt op til dine forventninger.Vi beklager ulejligheden, du måtte have oplevet under dit ophold. Vi forbliver åbne for alle detaljerede kommentarer fra dig på stedet for at kunne give et svar så hurtigt som muligt og genoprette din komfort.Vi håber, at du vil overveje at bo hos os igen i fremtiden.Alma, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We look forward to welcoming you back in another of our 50 holiday clubs in France.Kind regards,Julia, Service Relation Clients Belambra

Caro Rui, agradecemos o tempo despendido a partilhar o seu feedback.Ficamos felizes em saber que você achou nosso hotel conveniente para suas férias de esqui. No entanto, lamentamos que o quarto atribuído não tenha atendido às suas expectativas. Gostaríamos de esclarecer que temos diferentes categorias de quartos e tamanhos disponíveis, incluindo quartos Premium com varanda e serviços adicionais.Lamentamos também que a limpeza não tenha sido satisfatória durante a sua estadia. Nossos hóspedes podem solicitar a troca de lençóis e toalhas a qualquer momento, e a limpeza diária está disponível com a opção de serviço de hotel. Quanto ao buffet, estamos sempre trabalhando para melhorar a qualidade e a variedade de nossas opções, e agradecemos seu feedback sobre a disponibilidade de utensílios e reposição de alimentos.Teremos todo o prazer em recebê-lo novamente, neste ou noutro dos nossos 50 clubes de férias em França. Com os melhores cumprimentos,Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back on a future occasion or in one of our other 58 holiday clubs in France, Best regards,Julia, Service Relation Clients Belambra

Dear Guest,Thank you for taking the time to share your detailed feedback.We are thrilled to hear that you found our value for money outstanding and are considering returning in the future.We appreciate your feedback regarding the double bed and the cleanliness of the room. Our double beds are designed with practicality in mind, and we understand that some guests may prefer a different setup. As for the cleanliness, we strive to maintain high standards and will take your comments into account to improve our services. We apologize for any inconvenience this may have caused during your stay.We would love to welcome you in another of our 50 holiday clubs in France.See you soon!Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back on a future occasion or in one of our other 58 holiday clubs in France, Best regards,Julia, Service Relation Clients Belambra

Dear Angelina,We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We would love to welcome you in another of our 50 holiday clubs in France.See you soon!Julia, Service Relation Clients Belambra

Dear Guest,Thanks for reviewing your stay at our holiday club.We are thrilled to hear that you found our location perfect for your first skiing trip with your 3-year-old. It's great to know that everything worked smoothly during your stay.We appreciate your kind words about the cleanliness of the room, the condition of the hotel, our service, and the room amenities. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and your feedback is a testament to their efforts.We hope to welcome you back on a future occasion or in one of our other 58 holiday clubs in France, Best regards,Julia, Service Relation Clients Belambra

Dear Diane, Thank you for sharing your views about your experience at our holiday club.It's great to know our team helped make your stay enjoyable. Your positive feedback is very much appreciated.However, we are sorry not everything met your expectations. We do have apartments of varying sizes and would be happy to help you find the one best suited to your needs on your next visit.We hope we have the pleasure of seeing you again in one of our clubs.Best wishes,Monica, Service Relation Clients Belambra

Dear Simon,Thanks for reviewing your stay at our holiday club.We are thrilled to hear that you enjoyed your skiing holiday with your friends and appreciated our welcoming staff, delicious food, and comfortable rooms. Our team works hard to provide a memorable experience for our guests, and it's great to know that we succeeded in making your stay enjoyable.We would be happy to welcome you in another of our 50 holiday clubs in FranceSincerely,Julia, Service Relation Clients Belambra

Dear Alan,Thanks for taking the time to review your stay at our holiday club.We are delighted that you had a good experience and to know that you appreciated our high standards.However, please know that we have taken good note of all your comment.We hope to see you on a future stay or to welcome you in another of our 58 holiday clubs in France.Best wishes,Julia, Service Relation Clients Belambra

Kære gæst,Tak for din anmeldelseVi er glade for at høre, at du var tilfreds med renligheden af værelset og fandt det komfortabelt. Vi arbejder hårdt for at sikre, at vores gæster har en behagelig oplevelse under deres ophold hos os.Vi ser frem til at byde dig velkommen tilbage i fremtiden.Julia, Service Relation Clients Belambra

Cher Alain, Merci d'avoir pris le temps de rédiger cet avis sur notre club Belambra Clubs Les Cimes du Soleil.Nous sommes ravis de lire que votre séjour s'est déroulé sans problème et que vous avez apprécié nos services. Concernant votre suggestion d'un pot d'accueil pour faciliter les contacts entre les clients isolés, nous prenons note de votre remarque et allons étudier cette possibilité pour améliorer l'expérience de nos clients.Nous tenons à vous informer que nous organisons un forum de bienvenue le samedi ou le dimanche pour favoriser les échanges entre les clients et présenter les différentes activités et services proposés. N'hésitez pas à y participer lors de votre prochain séjour.Ce sera un plaisir de vous revoir chez nous ou dans l'un de nos 50 clubs de vacances en France.Bien cordialement,Julia, Service Relation Clients Belambra

Hi Nicoline, Thank you for this lovely review.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We would love to welcome you in another of our 50 holiday clubs in France.See you soon!Julia, Service Relation Clients Belambra