HI Lynard. Thank you so much for your review of our hotel. We appreciate you taking the time to leave a great review of our property. We hope to welcome you back to our property soon!
4/10 欠佳
Kim
2024年4月17日
不滿:職員與服務和住宿狀況
The room smelled like mens cologne. Staff seemed a little frustrated with things.
Kim
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年4月18日的回應
Hi Kim, I'm so sorry about your experience at our hotel. I will certainly talk to our team to better your overall experience in the future. We appreciate your business and value your feedback. We hope you choose to stay with us again in the future.
10/10 優異
DOROTHY
家人同遊, 多人同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
In town for a Vandals basketball game and this hotel was as convenient as you can get. Staff was friendly and accomodating.
DOROTHY
於 2024 年 2 月住了 1 晚
ColleenL 於 2024年4月15日的回應
Hi Dorothy. Thank you so much for your kind review. We appreciate your business and value your feedback! We hope that you choose to stay with us again in the future!
10/10 優異
Lisa
家人同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were clean and comfortable. Breakfast was great - lots of different options, excellent hospitality!
Lisa
於 2024 年 4 月住了 1 晚
ColleenL 於 2024年4月11日的回應
Hi Lisa! Thank you so much for your awesome review of our property. I will certainly relay the compliment to my housekeeping department. We hope you choose to stay with us again soon.
8/10 不錯
Monica
家人同遊
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
......
Monica
於 2024 年 3 月住了 3 晚
ColleenL 於 2024年4月4日的回應
Hi Monica! Thank you so much for your review of our property. We hope you enjoyed your visit and hope you choose to stay with us again soon.
6/10 一般
Stephen (Idaho Falls)
伴侶同遊
2024年3月29日
讚好:職員與服務
不滿:整潔度
It’s the closest to the campus and so I will stay there again. The cover was pulled off of a box on the wall. It was a bit high so I’m not sure if it was a thermostat. Without the cover all we could see was electronics. The sheets were stained which was quite disgusting. The front desk staff are extremely friendly and helpful.
Stephen
於 2024 年 3 月住了 2 晚
ColleenL 於 2024年3月29日的回應
Hi Stephen, I'm so sorry to hear that your stay with us was less than satisfactory. Thank you for stating that you will be staying here again. We would love to make sure your next stay exceeds your expectations. Please feel free to book directly through one of our Managers at the front desk, so we can make sure we take care of you properly. Thank you again for taking the time to give us feedback on our hotel.
8/10 不錯
Tracy
2024年3月28日
讚好:整潔度、職員與服務和住宿狀況
Tracy
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年3月29日的回應
Hi Tracy Thank you so much for your review of our hotel. We hope you enjoyed your stay and hope you stay with us again in the future.
10/10 優異
Donovan
親子同遊
2024年3月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My family liked the breakfast. We had something different every day. We also liked the pool and hot tub. Very clean and nice.
Donovan
於 2024 年 3 月住了 3 晚
ColleenL 於 2024年3月28日的回應
Thank you so much for your wonderful review of our hotel! We are glad you had the chance to enjoy our pool amenity. We hope you visit us again soon!
8/10 不錯
Mike
家人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Old hotel but well maintained. Nice staff!
Mike
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年3月27日的回應
Hi Mike,Thank you for your feedback. We are working on updates as quickly as we can! Thank you for acknowledging our staff. They are awesome, and we are lucky to have them.
10/10 優異
AmberLee
2024年3月25日
AmberLee
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年4月15日的回應
Hi AmberLee. Thank you so much for your wonderful review of our property. We hope to see you again soon!
8/10 不錯
Fred
家人同遊, 商務旅客
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was a party there with multiple adults and dozens of children and they used the pool and hot tub the entire day. There were 18 people in the hot tub and they didn’t even leave for a few hours. We just wanted to sit in the hot tub for 15-20 minutes they didn’t leave until they were kicked out at closing.
Fred
於 2024 年 3 月住了 2 晚
ColleenL 於 2024年3月25日的回應
Hi Fred, I'm so sorry to hear about your experience. Feel free to let our Front Desk Managers know if this happens again. We are happy to ask them to let other use the amenities. I hope this doesn't affect you choosing to stay at our hotel in the future. We hope you give us another opportunity.
10/10 優異
Tausha
2024年3月13日
Tausha
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年4月4日的回應
Hi Tausha! Thank you so much for your review. I am so happy to see that you enjoyed your stay at our hotel. We hope you stay with us again soon!
10/10 優異
Zachary
家人同遊
2024年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property, restaurant and breakfast. Rooms are showing some age and wear, but clean and comfortable nonetheless.
Zachary
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年3月14日的回應
Hi Zachary, thank you for your review of our hotel! We appreciate you taking the time to highlight our amenities. We are working on upgrades to rooms as quickly as possible. We appreciate the feedback and hope you choose to stay at our hotel in the future!
10/10 優異
gregory (Walla Walla)
家人同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The aroma of fresh baked cookies greeted us as we walked in. It felt like we were home. The staff were incredibly nice. Rooms were clean. Great hotel.
gregory
於 2024 年 3 月住了 1 晚
ColleenL 於 2024年3月4日的回應
Hi Gregory! Thank you so much for your great review of our hotel. We are glad to hear that you enjoyed the fresh baked cookies. Our staff is definitely the best part of our hotel. Thank you again for taking the time to review our hotel. We hope you visit us again soon!
10/10 優異
Jason
家人同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff checked us in early and were very accommodating. Room was clean and location was close to all amenities. I would definitely recommend this location if you are in need of a reasonably priced stay with everything you need.
Jason
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月25日的回應
Hi Jason! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.
10/10 優異
Richard
家人同遊
2024年2月17日
讚好:整潔度、職員與服務和住宿狀況
Great breakfast
Staff was great
Richard
於 2024 年 2 月住了 1 晚
ColleenL 於 2024年3月14日的回應
Hi Richard! Thank you for your review of our hotel. More importantly, thank you for acknowledging our staff, they are the unsung heroes of our hotel! We hope you choose to stay with us again soon.
10/10 優異
d
2024年2月4日
讚好:職員與服務和住宿狀況
d
於 2024 年 2 月住了 1 晚
ColleenL 於 2024年2月5日的回應
Thank you for your review of our property. We are glad to see you enjoyed your visit and hope you choose to stay at our hotel again soon!
8/10 不錯
Jennifer (Kingston)
2024年1月30日
讚好:整潔度、職員與服務和設施服務
I like the ability to exercise, either in the gym or just walking the square of the building! Good breakfast, Nice staff. The rooms are nicely outfitted but the building is getting old and a little worn. I like the little fridge and the microwave.
Jennifer
於 2024 年 1 月住了 3 晚
CLopez 於 2024年2月1日的回應
Hi Jennifer, thank you for taking the time to review our hotel. I'm glad to hear that you were able to use our gym and that you had a pleasant experience. Our breakfast program is something to proud of and our staff is awesome. Thank you for the feedback regarding the look of our hotel. I have passed it along to our upper management. Thank you again Jennifer!
10/10 優異
Danel
商務旅客
2024年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Danel
於 2024 年 1 月住了 4 晚
ColleenL 於 2024年1月25日的回應
Hi Danel! Thank you for your awesome review of our property. We appreciate your business and value your feedback. We hope you choose to stay with us again soon!
10/10 優異
Jennifer
2024年1月24日
Jennifer
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年3月25日的回應
Hi Jennifer, Thank you for the wonderful review of our hotel. We hope to see you back again soon!
10/10 優異
Rachel
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rachel
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月25日的回應
Hi Rachel Thank you so much for taking the time to review our property. We hope you had memorable stay and hope you stay with us again soon!
8/10 不錯
deborah
2024年1月17日
讚好:整潔度、職員與服務和住宿狀況
deborah
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月25日的回應
Hi Deborah! Thank you for your review of our hotel. We hope you choose to stay with us again!
6/10 一般
Kyle
家人同遊, 商務旅客
2024年1月14日
讚好:整潔度和職員與服務
不滿:設施服務
Upset the pool was not open, we did not get a discount due to this either. Kids were looking forward to it. Room was clean, check in was easy and buffet breakfast and service were great.
Kyle
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Kyle, I'm so sorry to hear that you did not have the experience you were expecting. If you choose to stay at our hotel in the future, I would personally like to assist in making your reservation so we can get you a better rate due to your lackluster previous experience with the pool being closed. I'm glad to hear that you had a great check-in and great service from our team member. Please don't hestitate to reach out for any future reservations.
6/10 一般
Laura
家人同遊
2024年1月13日
讚好:職員與服務
不滿:住宿狀況
Hotel kitchen was being remodeled and only had cold food available on limited hours. Pool and hot tub were also closed for a month. All of this we did not know when booking this hotel. Hotel seems dated and need of a refresh.
Laura
於 2024 年 1 月住了 2 晚
ColleenL 於 2024年1月16日的回應
Hi Laura, Thank you for taking the time to review our hotel. Our pool is only closed for 10 days and we will be open later this week. We would love to host you again and offer you a great rate if you are in the area. Please contact me at the Front Desk for any future visits so I can make sure you have a more than satisfactory stay. We apologize you had a less than desirable experience.
8/10 不錯
Lisa
家人同遊, 親子同遊
2024年1月12日
Everything was pretty good just would’ve liked better pillows. They were very squishy.
Lisa
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Lisa! Thank you so much for your feedback. We have relayed it to our Housekeeping departments. We hope that you choose to stay at our hotel in the future and we can provide a better quality pillow for you.
10/10 優異
Brett
2024年1月9日
讚好:整潔度和職員與服務
Brett
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月12日的回應
Hi Brett! Thank you so much for your awesome review of our hotel! We thank you for taking the time to write about us and we hope you stay with us again soon.
10/10 優異
Mordecai
2024年1月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mordecai
於 2024 年 1 月住了 3 晚
ColleenL 於 2024年1月16日的回應
Hi Mordrcai. Thank you so much for your awesome review of our hotel! We hope you choose to stay at our hotel again in the future.
10/10 優異
Rachel (Orofino)
2024年1月7日
Rachel
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月12日的回應
Hi Rachel! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.
10/10 優異
Scott
2024年1月7日
Scott
於 2024 年 1 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Scott! Thank you so much for taking the time to review our hotel We are so happy to see you had a great stay. We appreciate your business and look forward to you staying with us in the future!
10/10 優異
Kim
2023年12月30日
讚好:整潔度、職員與服務和住宿狀況
Kim
於 2023 年 12 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Kim! Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay. We hope you choose to stay with us again in the future!
10/10 優異
Kimberly
家人同遊
2023年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kimberly
於 2023 年 12 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Kimberly! Thank you so much for taking the time to review our hotel. We appreciate your business and value your feedback. We hope you stay with us again soon!
2/10 很差
Ryan
2023年12月20日
Ryan
於 2023 年 12 月住了 1 晚
ColleenL 於 2024年1月12日的回應
Hi Ryan, I am so sorry to hear that you had a bad experience at our property. If there is anything we can do to rectify your poor experience please let us know. We hope you give us a chance in the future to provide you with an excellent stay.
10/10 優異
bob
家人同遊
2023年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Moscow BW has a nice staff.
Fast and friendly check in. Room clean and as expected. Man that maintained the breakfast area this AM did a fantastic job and has a great polite presence.
bob
於 2023 年 11 月住了 1 晚
ColleenL 於 2023年12月13日的回應
Hi Bob! Thank you so much for your awesome review of our hotel! Our breakfast team is so amazing. We are lucky to have them. Alan is certainly our shining star! We hope you visit us again soon.
10/10 優異
Olga
家人同遊, 伴侶同遊
2023年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place and free welcome drink and free cookies
Olga
於 2023 年 11 月住了 1 晚
ColleenL 於 2023年12月13日的回應
Hi Olga! Thank you so much for your amazing review of our hotel! We really appreciate your feedback. I'm so happy you enjoyed the complimentary drink offered Sunday - Thursday and our fresh daily cookies! We hope you stay with us again soon!
10/10 優異
Steven
家人同遊
2023年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything AOK
Steven
於 2023 年 11 月住了 4 晚
ColleenL 於 2023年12月13日的回應
Hi Steven! Thank you for your review of our property! We are glad to hear that you enjoyed your stay and look forward to welcoming you back to our establishment.
10/10 優異
Danielle
2023年11月25日
讚好:整潔度、職員與服務和住宿狀況
Danielle
於 2023 年 11 月住了 1 晚
ColleenL 於 2024年1月16日的回應
Hi Danielle! Thank you for your awesome review of our hotel. We are glad to see you enjoyed your visit. We hope to host you again soon.
10/10 優異
Andrew
家人同遊
2023年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff at check-in were great
Andrew
於 2023 年 11 月住了 1 晚
ColleenL 於 2023年11月27日的回應
Hi Andrew! Thank you so much for your feedback. We really appreciate you taking the time to review our hotel. We hope you stay with us again soon!
8/10 不錯
Donald (Rancho Palos Verdes)
家人同遊
2023年11月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a great place to stay in Moscow. Clean, quiet, with a good breakfast and a very friendly staff
Donald
於 2023 年 11 月住了 3 晚
ColleenL 於 2023年11月27日的回應
Hi Donald,Thank you for reviewing our property! We appreciate your business and value your feedback. Thank you for recognizing our staff. We are lucky to have them. We hope you stay with us again soon.
8/10 不錯
Genesee
多人同遊
2023年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Genesee
於 2023 年 11 月住了 1 晚
ColleenL 於 2023年11月27日的回應
Thank you for your review! We hope you stay with us again soon!
10/10 優異
Richard
2023年11月8日
Richard
於 2023 年 11 月住了 1 晚
ColleenL 於 2023年12月13日的回應
Thank you Richard for your awesome review of our property. We appreciate you taking the time to recommend our hotel. We hope you stay with us again soon!
8/10 不錯
Daniel
2023年10月28日
讚好:整潔度、職員與服務和住宿狀況
Only complaint i have is i had reservations for three nights. I was called away and need to cancel my last night. Sadly i was told they atill had to charge for that night. Also the price for the third night was $25 more.
Daniel
於 2023 年 10 月住了 3 晚
ColleenL 於 2023年11月27日的回應
Hi Daniel! I'm so sorry to hear about your experience. We do value your feedback and appreciate you taking the time to write about your experience. We hope you give us the another opportunity to exceed your expectations.
8/10 不錯
David
伴侶同遊, 商務旅客
2023年10月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay often as expected
David
於 2023 年 10 月住了 1 晚
ColleenL 於 2023年10月27日的回應
Hi David. Thank you for your review of our property. We hope you enjoyed your visit and choose to stay with us again.
10/10 優異
Rick
2023年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just one night but very nice & quiet!
Rick
於 2023 年 10 月住了 1 晚
Colleen L 於 2023年10月26日的回應
Hi Rick! Thank you so much for your review! We really appreciate your business and value your feedback. We hope you choose to stay with us again soon.
10/10 優異
Robert
商務旅客
2023年10月25日
讚好:客房舒適度
不滿:住宿狀況
Very nice staff but everything is very “tired” the desk chair belongs at the dump - pretty bad
Robert
於 2023 年 10 月住了 1 晚
ColleenL 於 2023年10月26日的回應
Hi Robert, thank you for letting us know. We have relayed the information to our housekeeping department to replace the chair. We really value your feedback and appreciate your business. I'm glad to hear that the staff did a great job making you feel comfortable at our hotel. We hope you choose to stay with us again in the future.
10/10 優異
Nicole
家人同遊
2023年10月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nicole
於 2023 年 10 月住了 2 晚
ColleenL 於 2023年10月24日的回應
Hi Nicole! Thank you so much for taking the time to give us a review. We value your feedback. We hope you choose to stay with us again soon!
10/10 優異
Michael
2023年10月22日
Michael
於 2023 年 10 月住了 2 晚
ColleenL 於 2023年10月24日的回應
Hi Michael! Thank you so much for your awesome review of our hotel. We appreciate your feedback and value your business. We hope you stay with us again soon!
10/10 優異
Diane
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect.
Diane
於 2023 年 10 月住了 1 晚
ColleenL 於 2023年11月27日的回應
Hi Diane! Thank you for your awesome review. We really value your feedback and appreciate your business. We hope you stay with us again soon!
8/10 不錯
真實旅客
家人同遊
2023年10月22日
讚好:職員與服務
真實旅客
於 2023 年 10 月住了 1 晚
ColleenL 於 2023年11月27日的回應
Thank you for taking the time to review our hotel! We hope you enjoyed your visit with us and hope you visit us again soon.
10/10 優異
Kenneth
2023年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kenneth
於 2023 年 10 月住了 2 晚
ColleenL 於 2023年10月23日的回應
Hi Kenneth! Thank you so much for your awesome review of our property! We appreciate your business and look forward to welcoming you again in the future!
10/10 優異
Jaime
商務旅客
2023年10月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was fine, the staff, the restaurant.
I will stay here on my next trips.
Jaime
於 2023 年 10 月住了 5 晚
ColleenL 於 2023年10月19日的回應
Jaime, thank you so much for your awesome review of our hotel! We really hope you stay with us again soon. We will let our staff know that they did a great job.