I paid extra for half board and was told there’s no half board and breakfast was really nice.
Bathroom has mould around the ceiling and bed wasn’t comfy to sleep in, I’ve got refunded for half board option. Won’t be back to hotel
Mark
於 2024 年 4 月住了 1 晚
10/10 優異
Mary
家人同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay
Mary
於 2024 年 4 月住了 2 晚
10/10 優異
Christine
多人同遊
2024年4月15日
All staff friendly n happy to help
Didn’t like that the heating was on all night far to hot.
Christine
於 2024 年 4 月住了 3 晚
8/10 不錯
Lorraine
伴侶同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not realyy suitable for people with mobility issues, Breakfast excellent
Lorraine
於 2024 年 4 月住了 1 晚
10/10 優異
Catherine
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
I had a very large room on the top floor. There were 2 small sofas in the room which added to the comfort. The shower cubicle was compact but functional. Breakfast was ample with orange juice , cereal, porridge, toast and a cooked breakfast with tea or coffee on offer. I would definitely recommend The Bentley and will stay here again next time I’m in the area.
Catherine
於 2024 年 4 月住了 1 晚
6/10 一般
Denise
伴侶同遊
2024年4月5日
讚好:整潔度和職員與服務
不滿:住宿狀況
Comfortable bed but when booking months in advance i asked fir a lower floor as I have had knee replacements, when checking in i was put on the 3rd floor and no lifts. Water took 10 mins of running the sink before the shower would get warm and the pressure was so low it was like washing under a drip !!
Denise
於 2024 年 3 月住了 5 晚
4/10 欠佳
Lee
2024年3月31日
讚好:職員與服務
不滿:住宿狀況
Lee
於 2024 年 3 月住了 1 晚
10/10 優異
Adele
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Another comfortable stay, will return
Adele
於 2024 年 3 月住了 1 晚
2/10 很差
Anthony
家人同遊
2024年3月20日
Had to wait for staff to book in, not available on arrival. Room very basic and bathroom was absolutely filthy, have photo to show this. Heating on constantly and not able to open window.
No toiletries eg shower gel shampoo etc. Not that you would want to use it in that bath.
Would not recommend this hotel to anyone.
Anthony
於 2024 年 3 月住了 1 晚
6/10 一般
Mitch
家人同遊
2024年2月26日
不滿:職員與服務和住宿狀況
One room we had no heating the other room we had no hot water mould in the shower cubicle, rooms were clean although one bin had not been emptied. Breakfast was a little underwhelming.will not be going back to the Bentley sadly lovely building but in need of some tlc