「The desk host made our stay perfect from the minute we arrived until the time we left. We arrived before check in and knew we couldn't use our room yet but we needed a place to change clothes. He offered an employee room for our convenience. He made us feel so welcome upon registering later in the day and every time we encountered him during our stay he had time to join us in friendly conversation. He even made sure to visit our table during breakfast the next morning to question how our...
「While the rooms and the hotel still keeps their charm, the ONU Board has decided to close the bar AND the kitchen so there is ZERO Room Service or options for drinks after a long day. Considering they should be aware of the remote location of the school and hotel closing these services even on weekends the school has full events going on is a very dumb decision, not to mention they still market themselves as having room service available.」
「What a different experience a year and a half later! I stayed at this hotel about a year and a half ago and rated it 10/10 at the time, so when I was passing through the area again, I decided to stay a second time. I was very disappointed!
The concrete parking lot is not maintained and is crumbling and filled with pot holes. The carpet in the elevator was dirty, stained, and loose. Tile grout on the bathroom floor was black with filth. Shower tile grout was moldy; looked like it had not been...
「Staff were very helpful. Bed was comfortable. Room was large, bathroom appeared to be renovated recently. Breakfast was basic, but quite good. TV channel card did not line up with channels, but numerous channels to choose from.
Overall, good value. Will stay again.
Also, a great meal at the close by Dark Horse Restaurant!」
「The room was not what we expected, poorly arranged rather small and we were unable to exchange it for a larger room like we asked to do. The nice thing about our stay was it was very quiet.」