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勞雷爾山萬豪酒店的評價

3.5 out of 5
勞雷爾山萬豪酒店
915 Route 73, Mount Laurel, NJ

評價

8.0

很好

10 分評分，優異；407 則評價中有 199 則" "
8 分評分，不錯；407 則評價中有 97 則" "
6 分評分，一般；407 則評價中有 42 則" "
4 分評分，欠佳；407 則評價中有 26 則" "
2 分評分，很差；407 則評價中有 43 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Justin

讚好：整潔度和職員與服務
Place is aging and needs work, but not awful. Room was clean, staff friendly and helpful.
於 2024 年 5 月住了 1 晚

8/10 不錯

Timothy

於 2024 年 5 月住了 1 晚

8/10 不錯

Doug

商務旅客
讚好：整潔度、設施服務和住宿狀況
Older hotel thats been updated and refurded rooms. Don't get room near elevator , not loud but a steady vibe when its in use
於 2024 年 5 月住了 3 晚

6/10 一般

Andrea

家人同遊
讚好：職員與服務
不滿：住宿狀況
The sign is broken when you enter property. The grounds are not kept. Weeds, and looks run down. The bar was not opened Sunday evening and would have had to go in ballroom where an event was taking place to purchase anything. The internet for streaming was very slow in evening. I pulled the sofa bed out to use the sheet but could not due to the fact it was dirty and the mattress had horrible stains on it. Housekeeping did bring me an extra blanket and sheet as requested. Over all it was a place to lay my head and take a shower but needs to be upgraded and grounds could be more presentable.
於 2024 年 5 月住了 3 晚

10/10 優異

Dennis

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place for events
於 2024 年 4 月住了 2 晚

10/10 優異

Jeffrey (Fort Myers)

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
the landscaping made the property look like it was an abandoned building. Otherwise it was great
於 2024 年 4 月住了 3 晚

10/10 優異

TARIK

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay .
於 2024 年 4 月住了 1 晚

8/10 不錯

Mary Beth

家人同遊
讚好：整潔度
不滿：設施服務
Outside was poorly maintained but inside was clean. Elevators were noisy even halfway down the hall. Guests were noisy as well, but this was out of hotels control. Overall, hotel met our needs and was a decent value.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Monte

家人同遊, 商務旅客
不滿：職員與服務和設施服務
The rooms seem to be renovated and are comfortable, beds are ok . No bottled water in your room unless u ask for. If u want coffee in the mornings u have to pay for it from the Starbucks on site that may or may not be open. Took stairs to 9th floor to avoid elevator, I heard on arrival that someone got stuck and the phone wasn’t working. All in all it’s not terrible.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Shannon

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Booked the hotel because of the restaurant & bar. Very disappointed in the actual restaurant & bar. They had limited offerings and bartender didn’t know how to make anything. Room was ok but bathroom was poor. Barely had hot water for shower. You can tell the hotel is very old. Went to the “gym” and it looked like it hadn’t been cleaned in months.
於 2024 年 4 月住了 2 晚

6/10 一般

jill

家人同遊
We were in the room next to the elevators and heard them constantly going up and down till about 2 am. Also the Starbucks worker in the hotel didn’t speak English very well so we couldn’t communicate too well.
於 2024 年 4 月住了 2 晚

2/10 很差

Sean

不滿：職員與服務和住宿狀況
Front desk never answered phone. Bar and bartender are terrible.
於 2024 年 4 月住了 1 晚

10/10 優異

Esmael

Awesome
於 2024 年 4 月住了 2 晚

2/10 很差

Richard

於 2024 年 4 月住了 2 晚

4/10 欠佳

Roger

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The staff was very nice and friendly. The room smell of old smoke, the walls were very thin and there were many stains on the walls of the bathroom.
於 2024 年 4 月住了 1 晚

6/10 一般

Natasha Quiles

伴侶同遊
讚好：整潔度
Was okay. You can tell it used to be great and is now just average. The hallways kinda smelled dirty and of marajuana. The indoor waterpark is an eyesore as it is closed as well as the top golf attraction. The bed and bathroom were clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Amy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Kizziah

於 2024 年 3 月住了 1 晚

2/10 很差

Cameron

Got off a long plane ride and get to the hotel only to tell me it closed due to a gass leak dud even bother to call me
於 2024 年 4 月住了 2 晚

2/10 很差

Rhale

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
They were closed for structural damage, but did not inform me.
於 2024 年 4 月住了 3 晚

10/10 優異

Mike

於 2024 年 4 月住了 1 晚

2/10 很差

joann

不滿：職員與服務和住宿狀況
Check for was 11am, howeve, around 9:00am, 3 police officers and 2 people from the fire department said I had to leave the hotel immediately due to many violations. They said they were closing the hotel down.
於 2024 年 4 月住了 1 晚

2/10 很差

Ana

不滿：住宿狀況
Hotel is shut down!!!!!! Showed up to the property on 4/15 and there’s a sign on the door that hotel is shut down due to unsafe conditions. Was never notified and had to drive around late at night to find another hotel.
於 2024 年 4 月住了 1 晚

2/10 很差

Jeremy

於 2024 年 4 月住了 1 晚

2/10 很差

Carolyn

不滿：整潔度和職員與服務
The hotel was closed! There was no notification given prior to my arrival. No suggested hotels in the area were offered.
於 2024 年 4 月住了 1 晚

8/10 不錯

pmstern@msn.com

於 2024 年 4 月住了 1 晚

8/10 不錯

Jacqueline

讚好：整潔度、職員與服務和住宿狀況
Great!!
於 2024 年 3 月住了 1 晚
The Grand Resort Hotel Team 於 2024年4月4日的回應
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable!
The Grand Resort Hotel Team 於 2024年3月31日的回應
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 優異

Ernesto

於 2024 年 3 月住了 1 晚
The Grand Resort Hotel Team 於 2024年3月31日的回應
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 優異

Nursuna (scarsdale)

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
The Grand Resort Hotel Team 於 2024年3月31日的回應
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

6/10 一般

Omayra

多人同遊
不滿：整潔度、職員與服務和設施服務
The surrounding area is great, plenty of dining choices around the hotel. Unfortunately, my stay was not very pleasant. No one came in to clean the room after we stepped out during the day and came back in the evening. I usually put all the trash by the door and fold the towels in a corner for housekeeping to take. When I came back, everything was still where I left it and I had no clean towels. I called down to the front desk and was told that there was nothing they could do about it because Everyone had gone home but that she would check. I never received a call back so I assumed we were not going to get any clean towels.
於 2024 年 3 月住了 2 晚
The Grand Resort Hotel Team 於 2024年3月30日的回應
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services, we hope to have the opportunity to better meet your expectations

10/10 優異

Rosa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe and close by
於 2024 年 2 月住了 1 晚
The Grand Resort Hotel Team 於 2024年3月27日的回應
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Newly renovated. Great TV's. Comfortable bedding and nice toiletries.
於 2024 年 3 月住了 2 晚
The Grand Resort Hotel Team 於 2024年3月15日的回應
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 優異

Monica

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Property is located on the highway. There is a bar and topgolf located inside the hotel. Was a bit disappointed by the cleanliness of the room. Only there for 2 days on a work related trip. It got the job done.
The Grand Resort Hotel Team 於 2024年3月10日的回應
Thank you for your gleaming review of the Grand Resort Hotel! are happy we met your expectations, and we are eager to see you again!

10/10 優異

Shpetim

於 2024 年 3 月住了 1 晚
The Grand Resort Hotel Team 於 2024年3月27日的回應
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

8/10 不錯

Deborah

讚好：整潔度
於 2024 年 3 月住了 1 晚
The Grand Resort Hotel Team 於 2024年3月6日的回應
Thank you for your gleaming review! We are glad to have exceeded your expectations, and we hope to see you again soon!

10/10 優異

Janice

伴侶同遊
讚好：整潔度和職員與服務
We found the room a bit run down but very clean.
於 2024 年 2 月住了 1 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 欠佳

Richard

不滿：整潔度、職員與服務和住宿狀況
the bathroom fan did not work.
於 2024 年 2 月住了 2 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

2/10 很差

Marlee

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 優異

Shpetim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 欠佳

Wendell

不滿：設施服務
If you are traveling for pleasure there’s no social scenery. The bar was empty and I wasn’t able to watch the NBA All Star event. The bar had four tv but it was connected via apps. The breakfast didn’t have enough portion. Just eggs and sausage turkey. Fruit and bread. If you just want to lay your head out relax then cook.
於 2024 年 2 月住了 2 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 優異

Margarita liliam

讚好：整潔度、職員與服務和住宿狀況
Todo esta excelnte suoer recomendado
於 2024 年 2 月住了 2 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 優異

Don

讚好：整潔度、職員與服務和住宿狀況
Nice rooms. Easy to get to
於 2024 年 2 月住了 1 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 優異

Shpetim

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 優異

JAMES (MOORESTOWN)

於 2024 年 2 月住了 3 晚
The Grand Resort Hotel Team 於 2024年3月21日的回應
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

6/10 一般

Rhonda

伴侶同遊
讚好：住宿狀況
Rooms need to be updated and, the tv is streaming only the WiFi disconnected often. There was a broken vent in the bathroom that hung open
於 2024 年 2 月住了 3 晚
The Grand Resort team 於 2024年2月29日的回應
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 優異

Mayra

讚好：整潔度、職員與服務和住宿狀況
The Grand Resort team 於 2024年2月29日的回應
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 優異

Shpetim

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
The Grand Resort Team 於 2024年2月7日的回應
Thank you for your glowing review of the Grand Resort Hotel. We are thrilled to hear that you had a fantastic experience with us. Your kind words are truly appreciated and motivate us to continue providing excellent service. We look forward to welcoming you back soon.

10/10 優異

Rafael

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I left a deposit of 100 dollars, they still don't get that money back to me. Thank you for doing it today.
The Grand Resort Team 於 2024年2月7日的回應
Thank you for your glowing review of the Grand Resort Hotel. We are thrilled to hear that you had a fantastic experience with us. Your kind words are truly appreciated and motivate us to continue providing excellent service. We look forward to welcoming you back soon.

10/10 優異

Shpetim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
The Grand Resort Team 於 2024年2月7日的回應
Thank you for your glowing review of the Grand Resort Hotel. We are thrilled to hear that you had a fantastic experience with us. Your kind words are truly appreciated and motivate us to continue providing excellent service. We look forward to welcoming you back soon.