開放式客房, 2 張標準雙人床, 非吸煙房 | 書桌、熨斗/熨衫板、免費 Wi-Fi、床單

西雅圖馬科爾蒂奧美洲長住套房酒店的評價

2.5 out of 5
西雅圖馬科爾蒂奧美洲長住套房酒店
3917 Harbour Pointe Blvd Sw, Mukilteo, WA

評價

7.0

不錯

10 分評分,優異;899 則評價中有 215 則" "
8 分評分,不錯;899 則評價中有 273 則" "
6 分評分,一般;899 則評價中有 188 則" "
4 分評分,欠佳;899 則評價中有 133 則" "
2 分評分,很差;899 則評價中有 90 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

6.2/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Cherry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good
房間很大很舒適還附小廚房,無障礙設施。地點偏遠但寧靜,網路設定非常複雜使用很不方便。
於 2017 年 9 月住了 1 晚
Manager 於 2017年10月1日的回應
Cherry, thank you for being our guest. It’s a pleasure knowing you loved our well-appointed room and our convenient location. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management

8/10 不錯

WEN CHIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great staff to give you help and answer your question
於 2017 年 7 月住了 2 晚
Manager 於 2017年7月26日的回應
Thank you for choosing Extended Stay America - Seattle - Mukilteo for your stay. I appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We hope to welcome you back soon! Sincerely, General Manager

8/10 不錯

xiaofang (Hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good stay
房间配套齐全,比之前我在bellevue住的fairfield性价比高。酒店周边环境优美,不远处有个高尔夫练习场,离波音飞机工厂也不远。旁边有个小mall吃饭的餐馆超市都有。

6/10 一般

真實旅客

不滿:職員與服務
房間有廚房,還算不錯
中規中矩的飯店,一切還算可以

8/10 不錯

Frank

讚好:整潔度、職員與服務和住宿狀況
Great location for what i had to do while visiting there
於 2024 年 4 月住了 5 晚

10/10 優異

Deanne

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would recommend
於 2023 年 12 月住了 2 晚

10/10 優異

mary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I reserved the room here for my grandchildren and my daughter's partner so they would be close to the memorial for their mother/partner who died recently. The staff was gracious and friendly. Mary H
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月21日的回應
Dear mary, Thank you for choosing Extended Stay America for your family during such a meaningful time. We are grateful for your kind words about our staff, especially during a sensitive visit. It was our honor to accommodate you and provide a comfortable stay. Please accept our deepest condolences for your loss. We appreciate your feedback and hope to welcome you back under happier circumstances.Sincerely,Hotel Management

8/10 不錯

Jae

讚好:整潔度、職員與服務和住宿狀況
Better than expected and location is great. The breakfast was not very good. Unsure if this temporary or permanent.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月16日的回應
Dear Jae, Thank you for sharing your feedback with us at Extended Stay America. We're pleased to hear you enjoyed our convenient location. We apologize that the breakfast did not meet your expectations. We are currently reviewing our breakfast offerings to ensure a consistent and enjoyable experience for our guests. Your comments are valuable as we work towards improving our services and we hope to welcome you again soon.Sincerely,Hotel Management

8/10 不錯

Eva

讚好:整潔度
Although some of the staff are kind and helpful, others seem unconcerned about the welfare of residents. My no smoking room had certainly been smoked in.
於 2024 年 3 月住了 1 晚

6/10 一般

Leslie (Mukilteo)

家人同遊
讚好:整潔度和住宿狀況
Front desk/check in attendant not paying attention to guests arriving. Rang bell repeatedly and called to back room. Once acknowledged, went through check in motions, but seemed like it wasn't her best day.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月13日的回應
Dear Leslie, Thank you for taking the time to share your valuable feedback with us. While we strive to provide excellent service to all our guests, there may have been a lapse in attention during your check-in. We sincerely apologize for any inconvenience this may have caused. Your feedback is valuable to us as we continuously work to improve our guest experience. We hope that despite this initial impression, you were able to enjoy your stay with us. If your travels bring you back to the area, we would love the opportunity to provide you with a more seamless and enjoyable experience.Sincerely,Hotel Management

2/10 很差

Felicia

家人同遊
讚好:設施服務
不滿:整潔度、職員與服務和住宿狀況
Did not stay at this hotel
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月13日的回應
Dear Felicia, We appreciate your feedback, although we regret you did not get to experience our hotel. We are committed to delivering a seamless visit for every guest and hope you will allow us another chance to show you the enjoyable stay you deserve. We would be grateful for the opportunity to host you whenever you return to our area.Sincerely,Hotel Management

10/10 優異

ASHLEY

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, and the room was clean and suitable for my needs.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月5日的回應
Dear ASHLEY, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management

6/10 一般

SHERYL

伴侶同遊
不滿:設施服務
The staff is fine, the room says non smoking but CLEARLY was smoked in and not cleaned well enough to remove the smell. The mattresses are terrible.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月4日的回應
Dear SHERYL, Thank you for staying with us and sharing your review. We apologize for the issues you had in your room and regret that you found your mattress to be uncomfortable. We work hard to provide every guest with spotless, fresh accommodations; therefore, we are truly disappointed this was not your experience. Thank you for bringing this to our attention and we will address this appropriately. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management

6/10 一般

Robert

伴侶同遊
讚好:職員與服務和住宿狀況
The bed was squeaky and the room, while visibly clean, had a weird smell that reminded me of leftover chinese food. On the plus side, the price was very reasonable, especially on short notice. Also, every staff member with whom i interacted was very polite, friendly and professional. With a quiet bed and no weird smell in my room, it would have been 5 stars. That being said, i make frequent trips to Everett so I'll give the place another chance.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月3日的回應
Dear Robert, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management

2/10 很差

Lincoln

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Sharon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Dina L (Snohomish)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Continental breakfast was lacking; would have liked some fruit offered. Also would have liked a hairdryer offered at check in.
於 2024 年 2 月住了 3 晚

10/10 優異

Sergio

於 2024 年 2 月住了 2 晚

6/10 一般

Laura

讚好:住宿狀況
不滿:整潔度和職員與服務
Hair and crumbs in sheets.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月4日的回應
Dear Laura, Thank you for reviewing our hotel. It is nice that you had a pleasant time, and we appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our housekeeping team for review and action, as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management

6/10 一般

Daniel

於 2024 年 1 月住了 1 晚

10/10 優異

Tony

於 2024 年 1 月住了 1 晚

8/10 不錯

Bruno

家人同遊, 商務旅客
讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯

Bruno

於 2024 年 1 月住了 1 晚

8/10 不錯

Marla

於 2024 年 1 月住了 1 晚

10/10 優異

Amr

讚好:整潔度
於 2024 年 1 月住了 2 晚

10/10 優異

Diajanique

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Randall

Employees were very pleasant
於 2024 年 1 月住了 1 晚

2/10 很差

Daniel

於 2023 年 12 月住了 21 晚

10/10 優異

Patrick

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Felistus

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Jessa Dela

於 2023 年 12 月住了 1 晚

10/10 優異

Miguel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

gary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
-
於 2023 年 12 月住了 1 晚

10/10 優異

Scott

於 2023 年 11 月住了 2 晚

4/10 欠佳

Seng

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
This is a convenient and low budget hotel in a safe area. It was challenging to find the main lobby because of the small lobby and entrance. The receptionist was friendly.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月7日的回應
Dear Seng, Thank you for staying at our hotel and letting us know we have room for improvement. We are genuinely sorry for not meeting your expectations. We always like to know what our guests think of our property, which helps us continually evaluate and improve. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management

6/10 一般

Bruno

於 2023 年 11 月住了 4 晚

6/10 一般

Bruno

讚好:住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Jake

讚好:整潔度、職員與服務和住宿狀況
Had a great night sleep. Good location
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月22日的回應
Dear Jake, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. We are also glad to read that you enjoyed our convenient location. Thank you for choosing Extended Stay America. We look forward to your next visit.Sincerely,Hotel Management

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay we happy with the customer service
於 2023 年 11 月住了 2 晚

10/10 優異

Bruno

於 2023 年 11 月住了 3 晚

6/10 一般

Ian

We stayed 2 nights and where disappointed with the bad odour in the room and hall way we aired the room out and it was not so bad the second night.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月8日的回應
Dear Ian, Thank you for the honest review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management

10/10 優異

Mahesha

讚好:整潔度
於 2023 年 11 月住了 1 晚

8/10 不錯

Leslie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Lesby

於 2023 年 10 月住了 4 晚

8/10 不錯

Michael (SEATTLE)

讚好:整潔度、職員與服務和住宿狀況
Great shopping
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月23日的回應
Dear Michael, Thank you for being our guest at Extended Stay America and sharing your generous comments, especially about our hotel's location. With easy access to plenty of shops within minutes, our hotel is a very comfortable and affordable choice when in the area. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Sincerely,Hotel Management

10/10 優異

Rosa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was really nice and welcoming
於 2023 年 10 月住了 3 晚

6/10 一般

Dustin

家人同遊
不滿:整潔度
於 2023 年 10 月住了 5 晚

6/10 一般

letha

伴侶同遊
The service people did not notify front desk that the refrigerator was being worked on in the room we were assigned to at check in so we were put in another. Totally fine and we liked the room with two dbl beds as much but the bathroom in tub around nobs and soap holder has a lot of mold.
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月12日的回應
Dear letha, We apologize for the inconvenience you experienced during your stay with us. Your feedback is essential to us, and we appreciate you bringing your concerns to our attention. Please rest assured that we will address the maintenance issue and the cleanliness of the bathroom immediately to ensure such matters do not impact future guests. We appreciate you being our guest and hope you will consider staying with us again, giving us an opportunity to provide you with a more fulfilling stay. Sincerely,Hotel Management.

8/10 不錯

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convient access to major highways, friendly and helpful staff and ample room amenities.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年10月4日的回應
Dear John, Thank you for giving us a generous rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We agree with you - our location close to the highway makes us an easy stop for an overnight stay. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management