外觀

慕尼黑艾美酒店的評價

慕尼黑艾美酒店
Bayerstr. 41, Munich, BY

評價

8.2

很好

10 分評分,優異;1000 則評價中有 438 則" "
8 分評分,不錯;1000 則評價中有 334 則" "
6 分評分,一般;1000 則評價中有 125 則" "
4 分評分,欠佳;1000 則評價中有 60 則" "
2 分評分,很差;1000 則評價中有 43 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Jen chih

讚好:設施服務
交通好
Your Le Meridien Munich Team 於 2024年2月19日的回應
Dear Jen Chih,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

10/10 優異

Jenchih

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
很棒的位置
Your Le Meridien Munich Team 於 2024年2月19日的回應
Dear Jenchih,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

10/10 優異

Mingming

於 2023 年 10 月住了 1 晚
Your Le Meridien Munich Team 於 2023年10月19日的回應
Dear Mingming, Your positive rating is greatly appreciated! It's truly encouraging to know that we've been able to meet your expectations and deliver top-notch service. Our team strives to provide the best possible experience for all our customers. We look forward to welcoming you again.Best regards,

8/10 不錯

Chit

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Locates right opposite HB which is very convenience, but the area right behind the hotel is a bit dirty.
於 2023 年 4 月住了 2 晚
Le Meridien Munich Team 於 2023年4月13日的回應
Dear Chit,we are happy that you enjoyed the stay with us and are sorry regarding the issues about the dirtiness behind the hotel.Nevertheless we would be happy to welcome you again in our hotel, when you are next time in Munich.Sincerely,

6/10 一般

Wen Chieh

於 2022 年 8 月住了 4 晚
Le Meridien Munich Team 於 2022年8月15日的回應
Dear Wen Chieh, thank you for taking the time to rate us. We are happy that you enjoyed the stay with us and we are looking forward to welcome you again in Munich. Sincerely,

10/10 優異

MelodyYang (Taipei)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
讓人感覺舒適的設計及乾淨的環境
於 2020 年 2 月住了 5 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 6 晚
Katja H, Guest Experience Specialist 於 2020年2月5日的回應
Dear Anonymous, Thank you for your stay and for taking the time to rate us. It is great to see that you had an enjoyable stay with us. The entire team is looking forward to welcoming you back soon. With best regards

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
前台的女士非常的親切,入住手續快速,早餐也很豐富,我們全家都很開心
於 2020 年 1 月住了 1 晚
Florian K 於 2020年1月27日的回應
Dear valued guest, Thank you very much for your feedback. We are glad to learn you had a pleasant stay at Le Méridien Munich and highly appreciate your nice recommendation. For sure we will share your feedback within the team as a way of understanding to create more memories like yours. Should your travels bring you back to Munich, we would be happy to welcome you again. Best regards, Florian K Guest Experience Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 5 晚
Florian K 於 2019年11月29日的回應
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns zu sehen, dass Sie eine gute Zeit bei uns im Le Méridien München hatten und würden uns sehr freuen Sie bald wieder bei uns im Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Florian K Guest Relation Manager

10/10 優異

Li-Kang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Florian K 於 2019年8月26日的回應
Dear Li-Kang, Thank you very much for your rating. With great pride we learn you truly enjoyed your stay at the Le Méridien Munich and we would be pleased to welcome you again, should your travels bring you back to Munich. Kind regards, Florian K Guest Relation Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Florian K 於 2019年8月1日的回應
Sehr geehrter Gast, vielen Dank dass Sie sich die Zeit genommen haben Ihren kürzlichen Aufenthalt im Le Méridien München zu bewerten. Es freut uns zu sehen, dass wir Ihren Erwartungen gerecht werden konnten und würden uns freuen Sie auch in Zukunft wieder bei uns im Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Florian K Guest Relation Manager

10/10 優異

Sandy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
讓人想一去再去住的飯店!
整體設施都很棒的飯店,絶佳的location,讓我在慕尼黑不管市區逛街,跟團旅遊都非常的方便,很棒的住宿體驗!
於 2019 年 6 月住了 4 晚
Florian K 於 2019年6月29日的回應
Dear Sandy, Thank you for staying at the Le Méridien Munich and your honest feedback. With great pride we learn you truly enjoyed your stay and your time in Munich and would be delighted to welcome you again. Best regards, Florian K Guest Relation Manager

10/10 優異

YI MAN VIRGINIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
於 2019 年 6 月住了 2 晚
Florian K 於 2019年6月29日的回應
Dear YI MAN VIRGINIA, Thank you very much for staying at the Le Méridien Munich and your review. We are pleased to learn you enjoyed your stay and you described it as "perfect". We would be happy to welcome you again, should your travels bring you back to Munich. Kind regards, Florian K Guest Relation Manager

6/10 一般

真實旅客

讚好:整潔度和住宿狀況
於 2019 年 5 月住了 2 晚
Florian K 於 2019年5月16日的回應
Dear valued guest, Thank you for your review. We hope you had an enjoyable stay at the Le Méridien Munich. Please feel free to share any additional feedback on how we could elevate your experiences, whenever your travels bring you back to Munich. Sincerely, Florian K Guest Relation Manager

6/10 一般

真實旅客

於 2019 年 5 月住了 1 晚
Florian K 於 2019年6月13日的回應
Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung. Wir hoffen Sie hatten einen angenehmen Aufenthalt bei uns im Le Méridien München und würden uns über jegliches zusätzliche Feedback sehr freuen um eine stetige Qualitätsverbesserung sicherstellen zu können. Es wäre uns eine Freude Sie wieder bei uns im Hause begrüßen zu dürfen. Beste Grüße, Florian K Guest Relation Manager

10/10 優異

FENG YA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Florian K 於 2019年2月25日的回應
Dear FENG YA, Thank you for your stay at the Le Méridien Munich and your rating. We are pleased to learn you had an enjoyable stay. Whenever your travels bring you back to Munich, we would be pleased to welcome you again. Best regards, Florian K Guest Relation Manager

8/10 不錯

ting ting

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Close to main station and shopping area. Good room service and tidy.
於 2018 年 12 月住了 6 晚
F. Klinger 於 2018年12月14日的回應
Dear ting ting, Thank you for staying at the Le Méridien Munich and providing your feedback. We are happy to learn you enjoyed your stay with us and are looking forward to welcoming you again. Best regards, F. Klinger Guest Relation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店人員頻繁拜訪房間
酒店housekeeping實在太頻繁進出旅客房間!
於 2018 年 8 月住了 1 晚
Florian Klinger 於 2018年9月14日的回應
Dear Anonymous, Thank you for your valued feedback regarding your stay. We would like to apologize for the inconveniences during your stay. We would be very happy to welcome you at the Le Méridien Munich whenever your travels bring you back to Munich. Sincerely, Florian Klinger Guest Relation Manager

8/10 不錯

Wa Wai David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

真實旅客

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
Wouldn’t recommend anyone to stay here.
The hotel is under maintenance, the renovation work was start at "7AM". And the hotel room cleaner also wake me up at the morning, they madly pressing the doorbell and try to open the door want me to leave the room at the morning before the check out time to let them clean the room. I already told them I am not ready yet but they act like still want to get into my room. The receptionist and staff are not friendly. I paid a lot money thought it's a really good 5 stars hotel but I had really bad service and experience.
於 2018 年 3 月住了 2 晚

8/10 不錯

hon ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent location, next to central station, easy access to other area and shopping mall. room is clean and tidy but noisy, can hear sounds from neighbour rooms

8/10 不錯

Shih Chung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 3 晚

10/10 優異

Karen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Location is good and close to München Hauptbahnhof. It can walk to central München if you don't want to take any transportation. The room is clean ,very friendly staffs and great breakfast!Awesome experience! I will recommend and come back here!
於 2018 年 1 月住了 4 晚

10/10 優異

Yu-Ching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點良好,就在慕尼黑車站對面
房間夠大,飯店地點很好,走路就能到主要商店街和景點。
於 2017 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 2 晚

6/10 一般

Christian

伴侶同遊
讚好:職員與服務
The only thing 5 star is the basement pool and spa and the ground floor public areas which were refurbished. The rest is crumbling 90s standard with new bathrooms (scale marks everywhere in our case). We did not have hot water in the room and were moved to a lower standard room. Took a total of 2 hours to pack, move, unpack and we were late for my partners 50s dinner. No compensation offered except two free espressos at the bar. How generous when I paid eur 300 a night and got a downgrade and no hot water for a day. Train station nextdoor which means good connections but antisocial behaviour all around and it’s also a construction site involving noise (windows let through most of it) And Le Merdien, please don’t comment on this review. You already sent me an impersonal standard message when your system asked me to review my stay and I gave the same feedback.
於 2024 年 4 月住了 2 晚

2/10 很差

Miyoun

多人同遊
讚好:設施服務
Ok
於 2024 年 4 月住了 2 晚
Le Meridien Munich Team 於 2024年4月27日的回應
Dear Mr. Miyoun,We are truly sorry to hear that your experience with us didn't meet your expectations. Your satisfaction matters to us and we always strive to deliver a service that our customers can rely on. Please accept our sincerest apologies and know that your feedback is extremely valuable. It assists us in understanding areas where we can improve.Thank you for your feedback. We hope to have the opportunity to better serve you in the future.Best Regards,

8/10 不錯

Andrea María Saravia

家人同遊
The hotel in general was very good. We had breakfast and was delicious. We also used the sauna and the pool. Cons: there were not enough towels to use at the pool and on Tuesday the room service arrived at 5:30pm. It was too late to make the room so we had to skip it.
於 2024 年 4 月住了 3 晚
Your Le Meridien Munich Team 於 2024年4月25日的回應
Dear Andrea Maria,It's delightful to hear that you had an enjoyable experience during your stay at our hotel. We are glad that our breakfast and wellness facilities met your expectations.We value your feedback regarding the availability of towels at the pool and the timing of room service. At our hotel, we constantly strive to provide optimum comfort and convenience for our guests. Your observations will certainly be taken into account as they help us to understand areas where we can improve our services.We hope that despite these aspects, your overall experience was positive. We look forward to welcoming you back soon.Best Regards.

10/10 優異

Ermanno

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel has a wonderful position. You can join the centre in 10 minutes walk or you can get every means of transport to go everywhere. The superior room with garden view is silent. The breakfast is outstanding. The swimming pool a bit cold but very nice. The only negative thing is the room tv without english movie channel or at least one italian channel.
於 2024 年 4 月住了 2 晚
Your Le Meridien Munich Team 於 2024年4月9日的回應
Dear Guest,Your feedback has been received with much appreciation. It is delightful to hear that you found our hotel's location to be convenient, and our superior room with a garden view met your expectations for tranquility. It's also gratifying to know that our breakfast offerings were to your liking. As for the temperature of the swimming pool, your comments have been noted.Regarding the television channels, it's regrettable that the selection did not fully meet your preferences. While we strive to cater to a broad range of interests and languages, we understand that there may be room for improvement. Once again, thank you for your valuable insight. We hope to have the pleasure of welcoming you back in the future.Best regards.

8/10 不錯

Paul

讚好:整潔度
於 2024 年 4 月住了 5 晚
Your Le Meridien Munich Team 於 2024年4月9日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

8/10 不錯

Ryan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel. Positives: Gym Breakfast Location Negatives Rooms very dark (no main light) Swimming pool dirty. Overall enjoyed my stay and would return
於 2024 年 4 月住了 3 晚
Your Le Meridien Munich Team 於 2024年4月5日的回應
Dear valued guest,It is heartening to hear that your overall experience with us was enjoyable. Your commendation of our gym, breakfast, and location is indeed gratifying.We regret to hear about your observations regarding the room lighting and the swimming pool. Please rest assured that we are committed to providing our guests with top-notch facilities and any deviation from this is not reflective of our usual standards.Your readiness to return is the highest compliment we could receive. We look forward to welcoming you back and striving to make your next stay an even more pleasant one.Best regards.

8/10 不錯

Allen

於 2024 年 3 月住了 2 晚
Le Meridien Munich Team 於 2024年4月21日的回應
Dear Mr Allen,Your rating is greatly appreciated. We strive to provide the best service possible, and it's heartening to know we're on the right path. We look forward to continuing to serve you. Best Regards

10/10 優異

Grace

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Your Le Meridien Munich Team 於 2024年3月28日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our home soon.With warm regards

10/10 優異

Barbara

讚好:整潔度、職員與服務和住宿狀況
Hotel staff very nice. Location was excellent
於 2024 年 3 月住了 3 晚
Your Le Meridien Munich Team 於 2024年3月28日的回應
Dear Guest,Your kind words about our hotel staff are greatly appreciated. They work diligently to provide an exceptional service to all our guests. It's heartening to know that their efforts made a positive impact on your stay.Moreover, we're delighted you found our location excellent. Our aim is to offer convenience and comfort, and it seems we were successful in achieving that during your stay.We value your feedback and look forward to welcoming you back. Best Regards.

10/10 優異

Michael

於 2024 年 3 月住了 1 晚
Your Le Meridien Munich Team 於 2024年4月9日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

10/10 優異

Gregory (Gainesville)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This Hotel was Fantastic. Right across the street from the train station, walkable to everything. The staff from the from the front door and beyond were the best. I will stay here again and HIGHLY recommend!
於 2024 年 2 月住了 3 晚
Your Le Méridien Munich Team 於 2024年3月17日的回應
Dear Gregory,Your commendations are extremely gratifying to read. It's wonderful to know that our location and staff met your expectations and provided convenience during your stay. Your recommendation is one of the highest forms of praise we could hope to receive and we're thrilled to hear that you'd choose to stay with us again. Looking forward to your next visit.Best regards

8/10 不錯

Aileen Claire

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance to many attractions
於 2024 年 3 月住了 2 晚
Your Le Méridien Munich Team 於 2024年3月16日的回應
Dear Aileen Claire,thank you for your positive feedback. It is wonderful to know that our location was convenient for your visit. Offering easily accessible attractions for our guests is one of our priorities and we are glad to hear you took advantage of this. We hope you enjoyed all the attractions you visited and look forward to welcoming you again in the future. Best regards,

10/10 優異

Anke

讚好:整潔度、職員與服務和住宿狀況
Tolles stummer, ausreichend Platz
於 2024 年 3 月住了 2 晚
Ihr Le Méridien München Team 於 2024年3月16日的回應
Sehr geehrte Anke,vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben uns zu bewerten. Es freut uns dabei zu erfahren, dass wir Ihren Erwartungen vollends gerecht werden konnten. Wir würden uns sehr freuen Sie wieder bei uns im Haus begrüßen zu dürfen. Mit herzlichem Gruß

10/10 優異

Kristen

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel conveniently located next to the main train station
於 2024 年 2 月住了 3 晚
Your Le Meridien Munich Team 於 2024年3月5日的回應
Dear Kristen,It's a pleasure to read your succinct and positive review. The location of our hotel indeed offers a convenient connection with the main train station, making it easier for our guests to explore the city. We hope you also enjoyed the overall ambiance and services provided during your stay. Looking forward to welcoming you back on your next visit.Best regards.

10/10 優異

Kher Keong

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
Close to main station and within walking distant on tram to city.
於 2023 年 12 月住了 2 晚
r Le Meridien Munich Team 於 2024年2月16日的回應
Dear Kher Keong,We're glad to hear you found our location convenient, being close to the main station and within walking distance of the city tram. It's always our goal to provide accessibility and ease to our guests. We hope that your stay was pleasant, and look forward to welcoming you back in the future. Best regards

10/10 優異

Marek T

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place ,nice room ,quiet,great food and bar friendly staff
於 2024 年 1 月住了 2 晚
Your Le Méridien Munich Team 於 2024年1月28日的回應
Dear Marek,Your positive feedback is truly appreciated. It's wonderful to hear that you enjoyed the ambience of our rooms along with the quality of our food and bar. The tranquility of our environment is something we take great pride in. Your compliments about our friendly staff are the cherry on top. We look forward to your return and we hope to continue exceeding your expectations. Best regards

8/10 不錯

Tsuyoshi

於 2023 年 12 月住了 5 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

6/10 一般

CARINE JEANNETTE RAYMONDE

於 2023 年 12 月住了 5 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

8/10 不錯

Yasuaki

於 2023 年 12 月住了 6 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

8/10 不錯

Sebastien

於 2023 年 12 月住了 5 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

10/10 優異

catalina

於 2023 年 12 月住了 5 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

10/10 優異

TAEHOON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Guest,Thank you for your visit and your positive review.We are very pleased that we were able to meet your expectations.Hopefully we will be able to welcome you back to our hotel soon.With warm regards

6/10 一般

Susan

家人同遊
讚好:整潔度、職員與服務和設施服務
The hotel has lovely staff and is convenient for travel re trains. The room is very dimly lit and quite warm. The water however, was not. We stayed for five nights and only had like warm water or cold water for four of those nights. The gym was great although it needed air conditioning as it got very warm. Great sauna and pool.
於 2023 年 12 月住了 5 晚
Your Le Meridien Munich Team 於 2024年1月30日的回應
Dear Susan,It brings us immense pleasure to know that you found our staff lovely and our location convenient. Your kind words will surely be passed onto our team. We understand that the lighting and temperature in the room, as well as the water temperature, were not to your full satisfaction, and we regret to hear this. In our mission to continuously enhance guest experiences, we always strive to create a comfortable and pleasing environment.It's heartening to hear that you appreciated our gym, sauna and pool facilities. We understand that maintaining the right temperature during a workout is important and appreciate your feedback on this aspect. We truly appreciate your insights as they help us better understand our guests' needs. Thank you once again for sharing your thoughts, and we hope to serve you again in the future.Best regards.

8/10 不錯

Takatoshi

讚好:職員與服務
暖房が全くきかない。シャワーを浴びると排水が追いつかず、バスルームの床がベチャベチャになってしまう。フロントに言って対応してもらったが改善しなかった。
於 2023 年 12 月住了 3 晚
Your Le Méridien Munich Team 於 2024年1月31日的回應
Dear Takatoshi, It is regrettable that your recent stay with us did not meet your expectations, particularly with regard to the heating and shower issues. We strive to ensure that our guests have a comfortable and enjoyable stay, and it is disappointing to learn of your experience.We value your feedback as it helps us improve our service standards. Please accept our sincerest apologies for any inconvenience caused. Rest assured that we are committed to rectifying the issues and enhancing the overall guest experience.We hope for the opportunity to serve you better in the future.Kind regards

4/10 欠佳

Kimberley

伴侶同遊
不滿:職員與服務和設施服務
Great location but the rooms and tv was very dated and only in German!
於 2023 年 12 月住了 4 晚
Your Le Meridien Munich Team 於 2023年12月29日的回應
Dear Kimberly,Your feedback is highly appreciated. It's wonderful to hear you enjoyed our prime location! Regarding the rooms and TV, our aim is always to provide a comfortable environment that caters to the needs of our guests. Our commitment to hospitality includes ensuring a diverse array of services and facilities. We will continue to uphold this commitment and strive to create a more satisfying experience for our guests. We look forward to welcoming you back in the future.Kind regards.