Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have rented from Garden City Realty for many years, and I had Never experienced Bug problem like this; And no one wanted to step up and take care of the problem. I first called the main Office because I didn’t know who to contact, they said that would be the maintenance. This is Monday morning, the lady said she would notify the maintenance; but I also called the maintenance. I never heard from anyone. We had killed two palmetto bugs, Tuesday we killed another palmetto bug in the main bathroom, so again I called the maintenance department, I was told they can’t help getting palmetto bugs, I realize that but seeing that many is Not normal. Again I get the run around, the maintenance person said it’s not there job to treat the Unit” it’s the HOA, to take care of that problem, again No one contacted me. Now it’s Wednesday, morning my Husband told me he killed a palmetto bug in our bed Tuesday night, but he didn’t tell me earlier because he knew I wouldn’t have went to bed. By this time I’m really upset, I have Never had this kind of problem. I called the Main Office and told them that It’s went to far Now that the bugs are in my bed, and I need something done Now. That lady was very helpful “finally” she said she would get hold of the HOA, and she would call me to let me know when they would be out to treat Our Condo. She did call me around 11:30am, and they came that afternoon. I feel they took way too long to take care of the bug problem. I rented the same Unit for next year, to spend a Family vacation with my Grandsons; I sure hope we Don’t have a problem again. I know it’s possible to get a (one) bug in time to time But to kill four or five palmetto bugs are Not allowed. The Unit it self was fine, just Not the extra guests.