Chantilly Musée Vivant du Cheval Hotels

"Elevator should not require the use of your keycard when going down to the lobby. Bed tucked against the wall makes it difficult for the sleeper against the window to get off the bed without disturbing the other. IPad should have internet access to look up local restaurants, etc. Why limit the technology to lights, curtains and tv? IPad needs a case for easy handling and safety. Shower door is too close to sink making it difficult for 2 people to get ready at yge same time. Luggage area is supposed to be put in the drawer under bed? What if you have 2 guests? Cramped rooms for 2 guests. Also, toilet is the shower as well. No privacy if someone needs to shower while someone is sitting on the toilet!? I'd attach photos however this survey limits the size of the photo?"

"I rate the stay poor, simply because the rooms AC was not functional, the room smelted musty and was not properly cleaned or maintained. The breakfast was really poor. However the staff were excellent and super friendly and helpful. Especially the shuttle was very convenient."

"I was looking for a good deal on a great location for this stay, so it was a delight to get there and find the hotel to be top notch. The staff members were professional, helpful, and friendly, abd the room was a lovely place to crash between outings. The popcorn in the lobby and generally friendly atmosphere enhanced the experience for the whole family."

"My go to hotel at the airport. It’s extremely convenient and affordable. Has all amenities, restaurants, bar, sitting areas, even a carefour right outside. Clean and a friendly staff. "

"Stayed last week of March. 5 min walk to Metro. That got us everywhere. The roof top opens at 10am. Room is large with kitchenette. Free coffee 24x7. One block from Moulin Rouge. Pretty quiet. Able to store luggage. Friendly staff. "

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."

"Lounge menu was not impressive "

"This is a fabulous place to stay. It is a quaint hotel on a small, quiet street. The rooms are cleaned daily with new sheets and towels. I love all of the decoration. It is eclectic just like me. The staff are all wonderful. Christophe keeps everything perfect. Also, the breakfast is amazing! you'll have to see it for yourself. I am returning next year for another 2 weeks in Paris. I will be staying, of course, at the Hotel de Roubaix!"

"It was a great location. The staff were friendly and helpful. The room was never cleaned and we finally asked to have the garbage emptied. We missed not having coffee in the room. There was a coffee maker in the kitchenette but no filters or coffee grounds. It would not have been worth it to buy either for the few days we were there. The beds were fine but not excellent. "