季節性室外泳池;10:00 至 22:00 開放;躺椅

馬斯科吉溫德姆拉昆塔套房酒店的評價

2.5 out of 5
馬斯科吉溫德姆拉昆塔套房酒店
1701 North 32nd Street, Muskogee, OK

評價

7.4

不錯

10 分評分,優異;409 則評價中有 155 則" "
8 分評分,不錯;409 則評價中有 84 則" "
6 分評分,一般;409 則評價中有 74 則" "
4 分評分,欠佳;409 則評價中有 56 則" "
2 分評分,很差;409 則評價中有 40 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

6.4/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Joel

家人同遊
讚好:設施服務和住宿狀況
Nice property
於 2024 年 5 月住了 1 晚

6/10 一般

Bill

於 2024 年 4 月住了 1 晚
Karla Hernandez 於 2024年5月12日的回應
Dear Bill, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez

10/10 優異

Charles

於 2024 年 4 月住了 2 晚
Karla Hernandez 於 2024年5月12日的回應
Dear Charles, Thank you for the perfect score!! We are so happy to know that you enjoyed your stay with us! We hope to see you again! Sincerely Karla Hernandez

4/10 欠佳

Timothy

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Property is under renovation. The room they have me was already open when I got to it. There was foot prints on the front landing of the door. All the lamps had no light bulbs for some reason. Sink was cracked. I’m guessing this room was next on the list for renos or the construction crews were using it. Besides that, tv channel were great, bed was incredibly comfortable. Room temp was excellent. Shower was good. Lots of parking. Gas station next door. Easy access. Staff is friendly and knowledgeable. Breakfast was just ok, not up to normal LQ standards that I’m used to. Will stay again after renovations are complete but not for at least the next year or so.
於 2024 年 3 月住了 1 晚
Karla Hernandez 於 2024年3月22日的回應
Dear Timothy, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink cracked and the floors being dirty but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez

4/10 欠佳

Doug

不滿:住宿狀況
Trash behind the building, sink wouldn’t drain, charged $25 for a dog.
於 2024 年 2 月住了 1 晚
Karla Hernandez 於 2024年2月15日的回應
Dear Doug, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink not draining property but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future.Sincerely General Manager Karla Hernandez

10/10 優異

James

於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年3月22日的回應
Dear James, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

8/10 不錯

Randy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Thank you for taking the time to give us a rating! We hope that you enjoyed your stay with us Randy!Sincerely Karla Hernandez

4/10 欠佳

Mike

於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Dear Mike, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.General Manager Karla Hernandez

4/10 欠佳

Mj

家人同遊, 親子同遊
不滿:職員與服務
Trouble with the staff this time
於 2024 年 1 月住了 2 晚
Karla Hernandez 於 2024年1月26日的回應
On behalf of all the staff, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! We hope that we have a chance to better serve you in the future.General Manager Karla Hernandez

10/10 優異

Jo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Jo!Sincerely Karla Hernandez

10/10 優異

Dwight

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Thank you for the perfect score Dwight! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

2/10 很差

Donna

家人同遊
They completely messed up our reservations and gave our room to someone else and it took well over an hour to get it all taken care of! It is 11.24 pm now we got to the property at 10:15 and still have not got all the paperwork we need!
於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Dear Donna, On behalf of the entire staff, we sincerely apologize for not being able to get you check in a timely manner. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. we wish you safe travels home!. We hope to have a chance to better serve you in the future.Sincerely Karla Hernandez

4/10 欠佳

michael

於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Dear Michael, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Hope to see you again.Sincerely Karla Hernandez

6/10 一般

Kelsey

於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月26日的回應
Dear Kelsey, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 優異

Bridgette

於 2024 年 1 月住了 1 晚
Karla Hernandez 於 2024年1月15日的回應
Thank you for the perfect score Bridgette! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

8/10 不錯

Helen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月3日的回應
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Helen!Sincerely Karla Hernandez

8/10 不錯

Jack

家人同遊
讚好:職員與服務和客房舒適度
於 2023 年 12 月住了 2 晚
Karla Hernandez 於 2024年1月1日的回應
Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 優異

Douglas (Mosinee)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月3日的回應
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

4/10 欠佳

CHERYL

於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Cheryl, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

6/10 一般

Lori

於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Lori, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Paul! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 優異

Jeffery

於 2023 年 12 月住了 2 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Jeffery! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 優異

Roger

於 2023 年 12 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you Roger for taking the time to give us a rating! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 優異

Vickie

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Vicky! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

2/10 很差

Kristin

寵物同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
As I was going to sleep a roach ran across the dresser and into the microwave. I was told they would refund me, but it had to be thru hotels.com. Now they are refusing my refund. Because it was Thanksgiving no manager was on premises. I have stayed at this property before, and this is why I chose to stay again. As a former Flight attendant, I have stayed in COUNTLESS hotels and NEVER seen a roach.
於 2023 年 11 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Kristin, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 優異

Robert

於 2023 年 11 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

2/10 很差

Tammy

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Sheets were torn and stained. Clerk asked if we wanted a quiet area then proceeded to put us in a room next to and across from others where we could hear talking, the microwave beeping! Suggestion…when the hotel is not packed put a room between quest rooms! When I checked in and out there was what appeared to be possibly an employee boyfriend who was hanging around the front desk and he did not make me feel comfortable or safe. I was told at check in they were putting a $50 charge on my card and it would be reversed at check out. Checked out and found that I had been charged another $50. Called the hotel and was told they couldn’t see it on their end so just wait and see! Will not be back to a late Quinta!
Karla Hernandez 於 2024年1月1日的回應
Dear Tammy, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that you did not feel safe or comfortable due to one of the employees. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

8/10 不錯

Charles

於 2023 年 10 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Charles, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Sincerely Karla Hernandez

8/10 不錯

Susan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 7 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Susan, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 優異

Hector

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Hector! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 4 晚
Karla Hernandez 於 2024年1月1日的回應
Thank you for the perfect score Susan! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

6/10 一般

Michael

於 2023 年 10 月住了 2 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Michael, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

2/10 很差

Diana

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
No one was at the desk when we arrived. We were yelled at by another guest waiting to check in. Felt unsafe. The room was not clean. I had to wipe something up off the tile floor.
於 2023 年 9 月住了 1 晚
Brandi 於 2023年10月1日的回應
On behalf of all of here, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! That person is no longer welcome at our property! We hope that we have a chance to better serve you in the future.

8/10 不錯

Raymond

於 2023 年 9 月住了 1 晚
Karla Hernandez 於 2024年1月1日的回應
Dear Raymond, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

4/10 欠佳

Kristin

於 2023 年 9 月住了 1 晚
Brandi 於 2023年9月21日的回應
Dear Kristin,On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 優異

Kenneth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Brandi 於 2023年9月16日的回應
Thank you for the perfect score Kenneth! We are so happy to know that you enjoyed your stay with us! We hope to see you again!

8/10 不錯

Crystal

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Brandi 於 2023年9月16日的回應
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Crystal!

10/10 優異

Sanae

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Brandi 於 2023年9月5日的回應
Thank you for taking the time to give us a rating! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

2/10 很差

Michael

於 2023 年 8 月住了 1 晚
Brandi 於 2023年9月21日的回應
Dear Michael,We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年9月5日的回應
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

10/10 優異

Gregg

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月29日的回應
Thank you for the perfect rating Gregg! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

10/10 優異

Ben

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月29日的回應
Thank you for the perfect rating Ben!! We are so glad to know that you enjoyed your stay with us!

10/10 優異

Ben

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月29日的回應
Thank you for the perfect score Ben! We hope you come see us again!

10/10 優異

Liza

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月29日的回應
Thank you for the great rating Liza!See you next time!

10/10 優異

Doris

於 2023 年 8 月住了 1 晚
Brandi 於 2023年9月16日的回應
Thank you Doris! We are so glad that you enjoyed your stay! We hope to see you again!

10/10 優異

Mike

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月17日的回應
Thank you for the perfect rating! We are all so glad that you enjoyed your stay with us! We hope to see you again!

10/10 優異

John

於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月17日的回應
Thank you for the wonderful rating! We are so glad that you enjoyed your stay! We hope to see you again!

6/10 一般

Mark

讚好:職員與服務
不滿:整潔度
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月12日的回應
Thank you for taking the time to rate us. On behalf of the entire staff we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

2/10 很差

Jane (Tyler)

不滿:設施服務和住宿狀況
The drain for the bathtub was broken. The manager came up to foil it, but as I told her “it was not fixable. The bolt was broken and in the hole. It would take a plumber to fix it and replace it with a new one. It was already 9:45pm and I had already drive 1600 miles and had to wake up early to continue another 1200 miles to get home. We were tire and frustrated and this was not a pleasant experience. The girl working the front desk did everything she possibly could.
於 2023 年 8 月住了 1 晚
Brandi 於 2023年8月9日的回應
Dear Jane, we sincerely apologize for not being able to get the bathtub stopper fixed for you. I thought we had a a great encounter except for the frustration about the tub stopper. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. we wish you safe travels home!