I was accused of smoking, I was away from the room for a few hours and at the beach when I received a call that some was smoking. I told them I do not smoke nor was I in the room so I’m not sure how the smoking pointed to me. I was repeatedly told just don’t smoke and I kept saying I’m not and I’m not in the room so it’s not me. I was still singled out and accused and threatened to be thrown out. That is crazy you smell/see smoke and even though I’m not in my room you still accuse me. The quality of the property has also went down I was a previous repeat customer, hadn’t been in a few years and during this experience it was overall not a good one and my concerns were dismissed
Deloris
於 2024 年 5 月住了 3 晚
4/10 欠佳
Linda
2024年4月11日
不滿:整潔度和住宿狀況
The room was not ready on time. The cleaning team left their materials in the room. There was trash under the bed. It was noisy.
When we arrived our room floor had not been vacuum. We spoke with the after agent attendant he said no one is there to vacuum it but someone can do it in the morning. No one ever came. The stove was filthy.
Evelyn
於 2024 年 3 月住了 2 晚
4/10 欠佳
Brittney
家人同遊, 伴侶同遊, 多人同遊
2023年9月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Honestly if you can stay somewhere else DO!! They definitely have roaches. No room service or front desk help. No extra towels or bedding. BUT I’m sure there’s worst out there as well.
Brittney
於 2023 年 9 月住了 3 晚
2/10 很差
Josue
親子同遊
2023年9月6日
不滿:整潔度、職員與服務和住宿狀況
Mal olor mal y habían animales pequeño
Josue
於 2023 年 9 月住了 3 晚
4/10 欠佳
Adriana
家人同遊, 親子同遊
2023年8月29日
不滿:整潔度、職員與服務和住宿狀況
My room was super dirty. The tub was moldy. The bed sheets that were supposed to be white were yellow. There were stains on all of the couches. There’s was a pad locked closet with no keys that was unsettling.