I recently stayed at your property, and I am extremely dissatisfied with the condition of my room and the overall experience. As a loyal guest who chose La Quinta expecting a clean, safe, and comfortable stay, I was shocked by the state of the accommodations provided.
Below are just some of the issues I encountered, all documented with attached photos:
1. Mold and Water Damage – Multiple areas of the ceiling and walls show visible water damage, peeling paint, and signs of mold, creating significant health and safety concerns.
2. Dirty and Damaged Fixtures – The air vents were covered in dirt and debris, several wall plates were loose or missing, and the ceiling showed noticeable cracks.
3. Unsanitary Furniture and Bedding – The chair was heavily stained, the lamp shades had watermarks and burn marks, the curtains were visibly dirty, and there were spots on the bedding that raised serious hygiene concerns.
4. Evidence of Neglect – There were signs of mold near the desk and other furniture, cracks and peeling around the walls, and overall poor maintenance throughout the room.
This experience was far below the standards I expect from La Quinta. Beyond being unpleasant, the conditions posed potential health risks and made my stay extremely uncomfortable.
