There were several room towers. Our tower where we were originally booked was behind the main property. The area was poorly lit the parking area was unsafe. Once we got to our building the doors and elevators were locked. We walked the block back to the main building with all of our luggage because no one would answer the phone in the main building. They apologized but the building had been evacuated and they forgot to tell us. They then put us in a room in the main building, there a horrible smell and something growing on the walls. The baseboards were popped off from the walls. I checked the beds and the seams, there was signs of bedbugs, small bloodspots in the seams of the mattresses. The carpets were destroyed and dirty. The blanket on one bed had a large hole in it. I was traveling alone with my young adult daughter. At this point it was 10 pm. We went to the front desk, let them know we were not staying. They apologized and said they would have a manager call. No one ever called and no charges were reversed.
