海霧海濱度假村是否設有泳池？

是，此住宿設有季節性室外泳池。

海霧海濱度假村是否寵物友善住宿？

是，此住宿允許旅客攜帶貓狗入住 (總數上限為 2 隻)。此住宿收取每隻寵物每次入住 USD75.00 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

海霧海濱度假村的登記入住時間是？

登記入住時間於 15:00 開始。

海霧海濱度假村的退房時間是？

退房時間為 10:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

海霧海濱度假村位於哪裡？

這間海濱服務式住宅位於默特爾比奇，位處市中心，距離默特爾比奇海灘和家庭王國遊樂園不到 15 分鐘腳程。距離麥爾托海灘海濱步道 1.6 公里。

海霧海濱度假村默特爾比奇區

Q: 海霧海濱度假村是否設有泳池？

是，此住宿設有季節性室外泳池。

Q: 海霧海濱度假村的登記入住時間是？

登記入住時間於 15:00 開始。

2/10 很差

Misty

家人同遊

2024 年 12 月 29 日

不滿：整潔度、設施服務和住宿狀況

Please Stay away repeat STAY AWAY......... communication was awful they say call from room phone but no phone in room. Blood on sheets, roaches, homeless man. The WORST please ever. Not clean at all.

於 2024 年 12 月住了 1 晚

2/10 很差

真實旅客

商務旅客

2024 年 11 月 30 日

不滿：整潔度和客房舒適度

Ridiculous

The property put a sign at reception, claiming they closed at 4PM and no one would be available until 9AM the following morning

於 2024 年 11 月住了 1 晚

2/10 很差

Justin

親子同遊, 寵物同遊

2024 年 9 月 25 日

不滿：整潔度、設施服務和住宿狀況

This property looks amazing in the photos you get there they have half the parking closed couldn’t park near our room because of this. The rooms were terrible gaps all around the door and you could tell they had been broke into plenty of times. Drugs being used right on the property as they property had no security or staff walking and making those people move on the pools were all closed because of contamination. Just a very unsafe place for a family

於 2024 年 9 月住了 3 晚

2/10 很差

Pablito

伴侶同遊

2024 年 9 月 23 日

不滿：整潔度、設施服務和住宿狀況

I booked for 3 nights Sep 19-21. The property, specifically the Building Spray, is very outdated and requires major renovation. I was given a password for the internet that doesn't work. TV is not working, I complained about it to the front desk she said she will put in a work order but nothing happened so I didn't have TV nor internet for the whole 4 days of stay. I killed a roach crawling around. There is a sign on the sliding door to the balcony that it is not safe to enter. None of the outdoor pools is useable. No ironing board, iron and coat hangers. Never again!

於 2024 年 9 月住了 3 晚

2/10 很差

barbara

家人同遊

2024 年 9 月 20 日

不滿：整潔度、設施服務和住宿狀況

Don’t book here! There are no water park amenities and only 1 pool open that’s not contaminated or shut down by the state for the entire resort to use. Also if you enjoy sleeping with cockroaches then this is your jam.

於 2024 年 8 月住了 2 晚

2/10 很差

Sharon

家人同遊

2024 年 9 月 19 日

不滿：整潔度、設施服務和住宿狀況

於 2024 年 6 月住了 2 晚

2/10 很差

Tiffany

寵物同遊

2024 年 9 月 15 日

不滿：整潔度、設施服務和住宿狀況

I took and booked this online I get there having to pay a resort fee was not told that then I go to my room where the building it was so run down looking the elevator barely worked no one to help with luggage all the pools and water parks were shut down and get into my room with my dog there was no tv no toilet paper and no trash bags I called the number and they said it was because of the hurricane from last month and they said to go back to the office to ask them about all the other stuff so I did they didn’t have anything extra on hand and I asked them what am I supposed to do and they said nothing and the actual front desk didn’t even have phones they were having to messge the manger no response at all bc house keeping was gone it was the worst of the worst experience I have ever had with a hotel especially it supposed to be a resort. Then I was trying to find another hotel in the area to go to bc I told them I was checking out paying all this money for what??!! I’m in my car and 4 police suvs pull up I thought it was for me but it was for the hotel they blocked me in I could t get out they waked right in to the front desk and I really was not going to stay there at all I wouldn’t leave my dog there alone bc place was not safe. I give this hotel resort what ever it’s supposed to be a 0 out of 0 stars I will make sure to read the reviews from now on and don’t want anyone else to have to experience this and also got my money back from the hotel

於 2024 年 9 月住了 3 晚

2/10 很差

Kody

家人同遊

2024 年 9 月 10 日

不滿：整潔度、設施服務和客房舒適度

Awful experience. Confusing layout (multiple buildings, separate parking). Staff with limited English had me photograph a tattered map taped on the counter (no physical maps available). Paid $45 resort fee despite unusable amenities ("no swimming" pool). Unlabeled card key. Paper bracelets were mandatory for security and resort use. Room in different building, unclear floor (elevator to second floor, then stairs). Poorly lit property, faded building name. Dirty room next to stairs, minimally furnished. Broken amenities (TV, fridge), noisy AC, clogged sink, sandy floor/bedding, dead cockroach. Worse conditions for two other families with us (cockroach infestations). Unresponsive front desk, broken phone number. Another family received an alternative room (no improvement, filthy, scary elevator). We moved to another hotel. This place should be removed from hotels.com.

於 2024 年 9 月住了 2 晚

2/10 很差

Laura (stratford)

家人同遊

2024 年 9 月 9 日

不滿：整潔度、設施服務和住宿狀況

Nothing compares to the pictures in the website dirty place totally desorganización and not control of what room are ready I’ll arrive at 3:15pm and I finally got my room at 9:00pm and the give me someone else room my husband almost got bitten for a dog when he opened the door so we went back to the office finally got a dirty room with sand on the floor and bug around the floor bathroom dirty we couldn’t open the balcony door because still under construction and the waters park that shows on the picture is dry un functional

於 2024 年 8 月住了 2 晚

6/10 一般

Lucia

2024 年 9 月 7 日

不滿：整潔度

El check in es alas 4 me dieron la llave de mi cuarto asta las 7 de la noche porque alas 4 no tenían cuartos limpios y el aire acondicionado no funcionaba bien .

於 2024 年 8 月住了 2 晚

4/10 欠佳

Samuel

家人同遊

2024 年 9 月 7 日

讚好：設施服務

不滿：整潔度

The room had a few dead water bugs in we had to go across the street to the pool it say Ocean View but we did not have a ocean view then the TV did not work they said it was out so they said we will get a credit and 5 to 7 Days of our Resort fee have yet to receive a resort fee the one good thing is is right at the beach and you didn't have to walk far and the people at the front desk were nice I would only use this Motel if you was just using it to sleep in at night

於 2024 年 8 月住了 2 晚

10/10 優異

Ashlyn

2024 年 9 月 7 日

讚好：住宿狀況

於 2024 年 7 月住了 2 晚

6/10 一般

Tyler

2024 年 9 月 5 日

於 2024 年 8 月住了 3 晚

2/10 很差

Stephanie

家人同遊, 親子同遊

2024 年 9 月 4 日

不滿：整潔度、設施服務和住宿狀況

I truly feel bad having to provide such a low star rating in all categories, however this has been the most disappointing property I have EVER stayed at! The main lazy river and pool areas are closed, they appear to be empty for quite some time, at least 2-3 other pools are closed around the property, all room doors and building surfaces, Exteriors are chipping or have major work needed, indoor pool bottom surface needs a new liner as it looks extremely old and chipping, and the only operational pool next to the indoor pool was also in mediocre condition with a lot of debris especially in the 1ft area…. We saw a roach in our room, and just about everything looks like its at least 20 years old inside the rooms, and the exteriors are all in original/deteriorating condition because the hotel was built in the 50’s, and it doesnt look like any effort has been made with the upkeep of the property. Every arcade or other amenity type space is closed and full of junk, most ice machines inoperable. Truly disappointing experience overall.

於 2024 年 8 月住了 3 晚

8/10 不錯

Oralia

伴侶同遊

2024 年 9 月 4 日

El cuanto estaba bien

於 2024 年 8 月住了 2 晚

2/10 很差

Grigori

家人同遊

2024 年 9 月 3 日

不滿：整潔度、設施服務和住宿狀況

Tenants have to wait for room to be ready even after 16:00 and check-in. They have 6 hours to clean 10am-4pm, but even after check-in we forced to wait. Staff is not responsive and delaying room readiness for hours. When asked when the room will be ready, the staff replies: we don’t know, we’ll inform you once it ready.

於 2024 年 8 月住了 2 晚

2/10 很差

Lakita

家人同遊

2024 年 9 月 3 日

不滿：整潔度和客房舒適度

Dirty Room

Rooms not clean, mold everywhere, and water damage. See pictures have a lot more!

於 2024 年 8 月住了 2 晚

2/10 很差

真實旅客

家人同遊

2024 年 9 月 3 日

不滿：整潔度、設施服務和客房舒適度

This place is filthy. Absolutely filthy. I would NOT recommend this hotel. They need to shut it down and renovate the whole place man.

於 2024 年 8 月住了 2 晚

2/10 很差

Brent

2024 年 9 月 3 日

不滿：整潔度和客房舒適度

於 2024 年 8 月住了 2 晚

2/10 很差

Tawarri (Spartanburg)

2024 年 9 月 3 日

不滿：整潔度和住宿狀況

於 2024 年 8 月住了 2 晚

2/10 很差

tatyana

親子同遊

2024 年 9 月 3 日

不滿：整潔度、設施服務和住宿狀況

The reason I booked these cuz of the watermark for my kids did not say nothing about water park being closed until I booked the hotel then I got a massage water park don’t work plus customer service sucks no towel no toilet paper TV did not work at all I told customer service they said they would fix it but they did not

於 2024 年 8 月住了 3 晚

2/10 很差

Anna

2024 年 9 月 3 日

不滿：整潔度和客房舒適度

於 2024 年 8 月住了 2 晚

6/10 一般

Katy

家人同遊

2024 年 9 月 3 日

讚好：整潔度和設施服務

Overall a very good experience.

於 2024 年 8 月住了 2 晚

4/10 欠佳

Christopher

親子同遊

2024 年 9 月 3 日

不滿：整潔度和住宿狀況

Water park was shut down and outside the rooms were a little dirty…. No it was kind of a mess. The room was clean and tidy, but they need more renovations. Old microwave and old appliances in room. Old shower and bathrooms. My 9 year old stated , “Yeah it’s pretty bad.” Staff was great and available. Excellent manners and wanted to assist in every way! If some changes are made we would love to see everything working :).

於 2024 年 7 月住了 3 晚

6/10 一般

Amelia

伴侶同遊

2024 年 9 月 3 日

不滿：整潔度、設施服務和住宿狀況

I'm just going to be honest here. We have gone to this hotel a few times because it's low cost and it's not "that bad", but if you're looking for something nice, it's not where you want to be. The main pool area looked like it hadn't been in use for years. The one that most people would probably want to use. The other pools around the property were fine and clean. The room was clean. No bugs. We had a beautiful ocean view. None of the ice machines worked, the elevator had a horrendous smell, and was dirty and sounded awful. The cable didn't work. The staff were average. Nothing wrong, just not exceptional. There were a lot of homeless people walking around. It's probably a good place for college kids or cheapskates lol. We really did enjoy ourselves, but it's definitely not high quality. I'm sure it exists, but it wasn't that bad of a place. I know my standards are pretty low, but I'm being straight forward about it. The inside hallways were not cleaned regularly. Basically, this looks like it may have been a really nice place at one time, but it was not kept up. The gym was also shut down and so was the jacuzzi and inside pool. Not the best, but not the worst either.

於 2024 年 8 月住了 4 晚

海霧海濱度假村

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