4/10 欠佳
Leah
伴侶同遊
2024年5月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Our room wasn’t ready at check-in. When it was ready, the person announced our room number and gave directions on how to find it, loudly enough for everyone in the room to hear, which is not mindful of safety. Our towels were stained, and someone else’s hair was on our soap package. The quality of the towels, toilet paper, soaps provided were not up to par with how much the room cost. The mini fridge, which wasn’t keeping anything cold that night, froze overnight and ruined our food and leftovers we spent money on. We could hear neighbors outside, downstairs, in the next rooms, and when they showered. The breakfast should NOT be called a “deluxe” continental - there was only cereal and bagels, which is neither deluxe nor a good option for anyone who has dietary restrictions or simply wants a healthy breakfast. We will be staying somewhere else next time we visit the area.
Leah
於 2024 年 4 月住了 1 晚