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塔努阿國際酒店 (CFC 認證)的評價

4 out of 5
塔努阿國際酒店 (CFC 認證)
Votualevu Road, Nadi Airport, Nadi

評價

8.2

很好

10 分評分，優異；909 則評價中有 306 則" "
8 分評分，不錯；909 則評價中有 388 則" "
6 分評分，一般；909 則評價中有 146 則" "
4 分評分，欠佳；909 則評價中有 49 則" "
2 分評分，很差；909 則評價中有 20 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

lingzis (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务员挺友好。
酒店设施方面：床有一些太软。 我喜欢硬一些的床。

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
离机场较近
酒店离机场较近，所以交通还算可以。只是酒店设施比较旧，连拖鞋什么都没有。

10/10 優異

CJ

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常适合度假
酒店度假氛围很好，客房整洁舒适。工作人员热情友好，是一个值得推荐的度假村。

8/10 不錯

Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
比较喜欢
酒店的整体环境好；服务态度好；设施较齐全；但维护情况一般，如外廊的门没法开，原因是门外的纱窗坏了，我去reception要求立即修一下，他们答应了，可直到我走也没见到维修工去，我后来看了有的纱窗基本上全快掉了。清洁度还不够，如放置茶、咖啡的地方不够干净，我用清洁纸巾擦的边角处。卫生间很干净，毛巾也很干净（尽管我从来不用酒店提供的毛巾）。酒店位置靠近机场，比较方便，有飞机起落的噪声，我不太介意这个。令我非常满意的是酒店的乐队，每晚都有，唱的每一首歌曲我都喜欢，我每晚都会听到最后，乐手会送给我歌曲并致晚安，给不给小费随你，我没有给他们小费，他们一直都态度友好，直到我走时和他们握手告别··· 买东西不太方便，距离最近的超市有一公里多（因酒店的菜品青菜较少，也需买些水果）超市东西较贵。因该酒店经常举行国际会议，整体氛围好，此次我即遇到一国际组织会议在此召开，总体感觉还是不错的，下次我会考虑再住这家酒店。

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

yoichi

伴侶同遊
讚好：整潔度、職員與服務和設施服務
ホテルの方はみなフレンドリーで良い笑顔♡ レストランの料理はどれも美味しく日本人に合うと思いました。お部屋も清潔で毎日快適に過ごせました。 洗面所のコンセントが使用できなかったのとテラスデッキの電気がつかなったのが残念でした。 リピートしたいほど気に入りましたが、ビーチまで遠いのが難点です。 オプショナルツアーを利用するとその都度お金もかかるので次回はビーチの近くでマリンスポーツが自由に出来るところが良いなと思いました。
於 2024 年 5 月住了 3 晚

8/10 不錯

Joanna

讚好：整潔度、職員與服務和住宿狀況
Amazing staff, very welcoming and helpful. Beautiful gardens. Nice open air restaurant. The rooms were pretty basic, but all we needed.
於 2024 年 5 月住了 1 晚

10/10 優異

Kessy (Port Moresby)

於 2024 年 4 月住了 1 晚

8/10 不錯

Weidong

讚好：整潔度、職員與服務和住宿狀況
Good location
於 2024 年 4 月住了 1 晚
Silipa Savou 於 2024年4月29日的回應
Bula Vinaka,thank you for your feedback.Vinaka

2/10 很差

CRAIG

不滿：住宿狀況
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年4月13日的回應
Bula Craig,Appreciate if you can send feedback of your stay.Vinaka

10/10 優異

Gladys

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked 3 nights for my parents last year for their first time in Fiji, they loved the hotel. They had music and great food to enjoy from breakfast, lunch and dinner. My dad has a language barrier and has a hard time communicating in English, he wants me to book his stay here when he visits again because he enjoyed his last stay. Highly recommended, I booked 2 nights for my parents again for their layovers in Fiji and they can’t wait. Thank you for taking good care of your guests. Mahalo
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年3月31日的回應
Bula Vinaka,thank you for your Feedback. We looking forward to Welcoming your parents to our hotel.Vinaka

8/10 不錯

Suresh

讚好：整潔度、職員與服務和住宿狀況
Over all it’s good.Friendly staff bit little bit expensive
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年3月24日的回應
Bula Vinaka Suresh,Thank you for your above feedback. Vinaka

4/10 欠佳

Dave

不滿：整潔度
Room not clean properly, bathroom not cleaned and towels not changed. We were left with wet towels...The restaurant is just as bad. Order a pizza and wait an hour fourty minutes when No one else was in the restaurant...Breakfast time order fried eggs from the egg station to go with the Bacon and bakebeans for breakfast. Had to keep going back to the egg station 3 times asking about the eggs. Only get a smile and no reply..No eggs. Go to reception to complain about the room not being cleaned and also no eggs at breakfast. All i got as a reply was Oh. I asked for the manager and told he was out on site somewhere. I ask if he could contact me in our room and gave room number....other guest sitting in the lobby also agreed with me that the service was shocking..3 days still no contact from the manager and still towels not changed on our final night. I highly recommend that people DON'T book into the. Tanoa Hotel in Nadi because it's far from being anything higher than a 1 start Hotel.
於 2024 年 3 月住了 5 晚
Silipa Savou 於 2024年3月22日的回應
Bula Vinaka Dave,I hope this email finds you well. I wanted to reach out and address the complaint you recently brought to our attention. I am truly sorry that you had a negative experience with us and I understand how frustrating that must have been.Please know that we take feedback like this very seriously and are constantly working to improve our services. Your feedback will be shared with our team so we can ensure that this issue is addressed and not repeated in the future.Again, I apologize for any inconvenience this may have caused you.Thank you for bringing this to our attention and for giving us the opportunity to improve.Best regards,

8/10 不錯

Ken

讚好：住宿狀況
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年3月19日的回應
Bula,Appreciate if you can send feedback of your stay.Vinaka

8/10 不錯

Brenda

於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年4月6日的回應
Appreciate if you can send feedback of your stay.Vinaka.

10/10 優異

Alex

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Our family had a great experience using this hotel to wait for our flight home from Nadi. Wonderful and attentive staff. Very clean rooms! Airport shuttle was fast and efficient!
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年3月19日的回應
Bula Vinaka,Thank you for your below email. We appreciate your above feedback and will share this with our team.Vinaka

8/10 不錯

Brenda

於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年4月3日的回應
Bula Vinaka,Appreciate if you can send feedback of your stay.Vinaka

10/10 優異

Jose

讚好：整潔度、職員與服務、設施服務和住宿狀況
All good.
於 2024 年 3 月住了 1 晚
Silipa Savou 於 2024年3月13日的回應
Thank you Jose.

8/10 不錯

Dinesh

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
When we booked our vacation we reserved a nice room. When we got there we were given a room that wasn’t very comfortable and nice. We were very happy when the manager changed our room. Thanks to everyone.
於 2024 年 3 月住了 3 晚
Silipa Savou 於 2024年3月10日的回應
Bula Vinaka Dinesh,Thank you for your below email. We appreciate your feedback and we glad that you like your room.Vinaka

10/10 優異

Stephen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Close to the airport. Friendly staff. Live music at the bar in the evening.
於 2024 年 2 月住了 1 晚
Silipa Savou 於 2024年2月18日的回應
Bula Vinaka Stephen,Thank you for your below email. We appreciate your feedback and looking forward to welcome you back.Vinaka

10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were extremely accomodating and helpful. Lovely quiet hotel to relax.
於 2024 年 1 月住了 4 晚
Silipa Savou 於 2024年2月6日的回應
Bula Vinaka,Thank you feedback. We glad that you enjoy your stay.Looking forward to welcome you back.Vinaka.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay away from the crowds. They could keep their beer a bit colder.
於 2024 年 1 月住了 4 晚
Silipa Savou 於 2024年2月4日的回應
Bula Vinaka Michael,Thank you for your feedback and we appreciate it. Will address the above issue for the respective department.Looking forward to welcome you back.Vinaka

8/10 不錯

Ron

讚好：住宿狀況
Staff was very nice. Great breakfast!
於 2024 年 1 月住了 1 晚
Maraia 於 2024年2月1日的回應
Thank you Ron for your feedback & will ensure this message is shared with the team. We look forward to your future stay with us here at Tanoa International Hotel

10/10 優異

asipeli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy with Hotels dislike Taxi service
We both love and enjoy the Hotel and its staff’s.We recommend a shower bar or nonslip shower floor mat. We don’t like Hotel Taxi very expensive their cost is more than double and in some cases triple because they don’t have meter like the outside Taxi.
於 2024 年 1 月住了 5 晚
Silipa Savou 於 2024年1月28日的回應
Bula Vinaka,Thank you for your feedback. We appreciate your feedback and will look into the taxi charges with the taxi company.Vinaka.

10/10 優異

John (shoreview)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff very helpful. Two dinning options for lunch and dinner. Very open and does rain. Music at night.
於 2024 年 1 月住了 3 晚
Silipa Savou 於 2024年1月25日的回應
Bula Vinaka John,Thank you for your feedback. Looking forward to welcome again.Vinaka

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Silipa Savou 於 2024年1月25日的回應
Bula Vinaka David,Appreciate if you can send your feedback.Vinaka

10/10 優異

Connell

讚好：整潔度和住宿狀況
Quiet and private
於 2024 年 1 月住了 1 晚
Silipa 於 2024年1月17日的回應
Thank you for your feedback

10/10 優異

Ronald Sangeeta

讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were very good ... hoilday inn everyday hive their international customer 2 water bottles free it would be nice if tanoa can do the same.barman very. Nice. Food was incredibly good. Breakfast was tremendous. Lunch n dinner menu needs more otem
於 2024 年 1 月住了 2 晚
Silipa 於 2024年1月17日的回應
Bula Vinaka Ronal,thank you for feedback. We send your feedback to the management team for discussion.Vinaka

8/10 不錯

Kay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had the air con issue on the first day, we were then shifted to another room on the day after. We really appreciated their quick action. The morning tea/buffet breakfast was very good and heaps of food. It would be perfect if the swimming pool is bigger. It’s also very close to the local grocery store and takeaways. We enjoyed our stay.
於 2023 年 12 月住了 2 晚
Maraia 於 2024年1月11日的回應
Thank you for your feedback & we are glad to read that you enjoyed your stay with us.We look forward in assisting & welcoming you back to Tanoa International Hotel in the near future.

10/10 優異

Zaina

於 2024 年 1 月住了 3 晚
Maraia 於 2024年1月11日的回應
Bula Vinaka Zaina.We hope you enjoyed your stay with us. Do let us know if you have concern or queries that we can of an assistance with - Vinaka.

8/10 不錯

Jone

讚好：整潔度、職員與服務和住宿狀況
Very convenient and class service with very friendly staff
於 2023 年 12 月住了 1 晚
Maraia 於 2024年1月11日的回應
Bula Vinaka & thank you for the feedback provided, Jone.Here's wishing you & your family a wonderful year of 2024 & we look forward in welcoming you back to our property in the near future.

4/10 欠佳

Leen (Hamilton)

於 2023 年 12 月住了 2 晚
Silipa Savou 於 2024年1月25日的回應
Bula Vinaka,Appreciate if you can send feedback of your stay.Vinaka

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Silipa Savou 於 2024年1月8日的回應
Bula Vinaka,Appreciate if you can send feedback for your stay.Vinaka.

10/10 優異

Gladys

於 2023 年 12 月住了 3 晚
Silipa Savou 於 2024年1月25日的回應
Bula Vinaka,Appreciate if you can send feedback of your stay.Vinaka.

8/10 不錯

Sheldon

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Silipa Savou 於 2024年1月8日的回應
Bula Vinaka,Appreciate if you can send feedback for your stay.Vinaka.

8/10 不錯

Maria Carolina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Silipa 於 2024年1月8日的回應
Bula Vinaka,Appreciate if you can send feedback for your stay.Vinaka.

8/10 不錯

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very welcoming and helpful, shuttle to the airport is great
於 2023 年 12 月住了 1 晚
Silipa Savou 於 2023年12月23日的回應
Bula Vinaka Allison,Thank you for your feedback. We glad that you enjoyed your stay and looking forward to welcome you back.Vinaka.

10/10 優異

DEBORAH (Hubert)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The afternoon staff was very helpful and getting us checked in. They went the extra step to make sure we knew where the dining facilities were as well as the gift shop.
於 2023 年 11 月住了 1 晚
Silipa Savou 於 2023年12月23日的回應
Bula Vinaka Deborah,thank you for your feedback. We glad that you enjoy your stay. Looking forward to welcome.On behalf of the Tanoa International Family, we wish you a merry Christmas and a happy new year.Vinaka

10/10 優異

Evgeny

讚好：整潔度、職員與服務、設施服務和住宿狀況
good fresh conditions
於 2023 年 12 月住了 1 晚
Silipa Savou 於 2023年12月23日的回應
Bula Vinaka,Thank you for your feedback. On behalf of the Tanoa International Family, we wish you and your loved ones a merry Christmas and a happy new year.Vinaka

10/10 優異

Nazil

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
waiting for my netx vacation trip love it
於 2023 年 12 月住了 1 晚
Maraia 於 2023年12月15日的回應
Vinaka Nazil! We look forward to your future stay & here's wishing you and your family a Safe & Wonderful Festive Season!

8/10 不錯

Krishan

Provide shower curtain in bathroom
於 2023 年 12 月住了 1 晚
Maraia 於 2023年12月11日的回應
Bula Krishan - thank you for feedback; may we please have the room number that you stayed in.

10/10 優異

Lynn

於 2023 年 11 月住了 1 晚
Maraia 於 2023年12月1日的回應
Thank you for choosing Tanoa International Hotel as your accommodation venue. Here's wishing you & your family a joyous Festive Season

6/10 一般

Kale

於 2023 年 11 月住了 3 晚
Maraia 於 2023年12月1日的回應
Thank you for choosing Tanoa International Hotel as your accommodation venue. Here's wishing you & your family a joyous Festive Season

8/10 不錯

Jill

讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the music thanks Staff at desk very helpful
於 2023 年 10 月住了 1 晚
Silipa Savou 於 2023年11月5日的回應
Bula Jill,thank you for your feedback.Vinaka

4/10 欠佳

Dwayne

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
dirty, old would not stay here again and will not be recommending to friends and family
於 2023 年 10 月住了 2 晚
Maraia 於 2023年10月31日的回應
Bula Dwayne,Thank you for your message and in which we also apologize on the inconvenient caused. Received feedback has been shared with the Management Team for reviewing reference.

8/10 不錯

Megeurditch

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 9 晚
Silipa Savou 於 2023年10月21日的回應
Bula Vinaka,Please send in feedback of your stay.Vinaka.

10/10 優異

Cameron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was the most amazing stay we’ve had. We enjoyed the relaxation that Fiji bought on our honeymoon. The staff are amazing and very friendly and welcoming. Would highly highly recommend this place to anyone travelling to Fiji.
於 2023 年 10 月住了 10 晚
Maraia 於 2023年10月20日的回應
Bula Cameron - thank you for choosing Tanoa International Hotel and we will share this feedback with our team.Look forward to both your return to sunny Fiji soon

10/10 優異

Nishant

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property, close to plenty of local shopping areas. Very clean and comfortable rooms. And a group of staff that were absolutely amazing
於 2023 年 10 月住了 3 晚
Maraia 於 2023年10月17日的回應
Bula Vinaka Nishant, Thank you for your feedback and will share this message with our team. Blessed day to you. Vinaka

6/10 一般

Arshad

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務
Staff were very nice and helpful. Only had a problem with the bathroom where the shower was leaking into the main bedroom which was annoying had to get extra towels where sometimes we wouldn’t get enough. I had to call everyday to reception to get this fixed but wasn’t dealt with.
於 2023 年 9 月住了 5 晚
Silipa Savou 於 2023年10月18日的回應
Bula Vinaka Arshad,Thank you for your below email. Will send your feedback to our managers for review and improving of service on the respective department.Vinaka