搜尋納拉加斯登尼亞城堡

「予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。」

「Very good service. All the staff are super helpful. The resort is quiet and facing a very nice beach. 」

「I booked for 1 day and stayed for over two week. Great value comes with breakfast and the room and bathroom beautiful and clean. The room i stsyrd in was a beautiful surprise. The room is on the second floor in family home. Felt safe and comfortable. 」

「入住時因滿房而擅自要更改我的預定，改去別家評價很低的飯店入住，無法接受。2小時後因有人取消入住才得以在原飯店入住，但隔天還要換房間。處理過程很差勁，第一晚的房間還降等且空調聲音很大，很難入睡。總之，打亂渡假的心情是最令人沮喪的。」

「海景很棒，房間蟲有點多，清潔可能不足，員工不太理人，附近可玩水上活動的店家很多。」

「酒店很漂亮，重点是酒店的厨房从主厨到工作人员都超级热情，人特别好，所以玩的很开心。酒店自己划出一片海域，白天漂亮极了，晚上睡觉的时候会吵，不过整体特别好。不足是vifi基本没用...附近没有就餐的地方。」

「This was our 2nd stay at the Asian Jewel. Our return was based on our previous experience which was lovely staff, good food, clean and spacious room. The location is out of town but was easy/cheap to get tuk tuks and being situated next to the lagoon allowed us to see lots of beautiful birds from our balcony. Would recommend and hope to return again.」

「The room has good air conditioning and the bathroom, good hot water. It's a rustic cabana type place, perfect for its location in front of a quiet beach. Not your city modern hotel. I love to mention the manager, always there for guests, friendly, helpful and a good cook. The ocean water is very clean, the sand is soft under the feet, very good usable beach for walking, swimming, surfing...As women, we feel safe at this quiet, not crowded beach. Walking distance to small seafood restaurants,...

「酒店大堂很宽敞漂亮，游泳池很大，沙滩上的躺椅也很气派。 早餐和晚餐的自助餐都不错 通往房间的走道有些狭小，房间也不太宽敞，家具也偏简单，没有五星酒店的应有的样子。」

「Heel schoon en comfortabel verblijf. Hele goede wifi, en Airconditioning 2 schone zwembaden mooi aangelegde tuin. Op korte loopafstand van de hoofdweg met veel restaurants. Ontbijt beschikbaar en op zich goed.. maar traag gereserveerd en verkeerde volgorde. Eerst Fruit dan na 10 minuten het Ei, dan na 10 minuten de toast en de koffie en fruitsap pas na 40 minuten... Maar zou er zo weer terug keren... prima.」

「Clean, comfortable and calm. Delicious breakfast and superb hosts. 」

「Pool was nice and easy to access. Breakfast served at table downstairs. Good choice and hot food option. Room comfortable, but wasn't cleaned for 2 days and had to nag them to finally do it which wasn't impressed by.. One brother is helpful who owns it and the other not so bothered. Overall it's ok despite other rave reviews all over the hotel walls. Good location for beaches and very close to Galle fort and cricket ground and central amenities.」

「酒店是一座别墅，白色的很漂亮。」

「The owner/host and housekeeping staff were very friendly and nice to talk to. They can arrange tuk tuk for the guests and home style food was so delicous. Due to its location, guests will need to have insects repellent spray applied at all time. Overall very nice stay at villa birdlake. 」

「This is an amazing property run by amazing and friendly staff. The rooms themselves are unusual and special in design, with an outside (but private) bathroom which is unlike anything else. The pool is nice and the area is surrounded by trees where monkeys jump around and entertain you, but we had no issues with them as they are the shy kind! Would definitely recommend and is great for visits to Galle and Dakata beach which is excellent for surfing. 」