「The room had tons of hairs covering both end tables, the desk, and the chairs—plain as day dark hairs. The phone was covered in obvious grime. We travel frequently and I’ve never seen anything like it. We were horrified, and with no staff on hand to address the issue with, we left within a few minutes of arrival, immediately reaching out to Expedia with photos of the filthy room. They apologized and tried to negotiate with the hotel staff, but we were charged for the night. Beware!」
「Had a negative check-in experience. Rooms are supposed to be available for check-in from 15:00. I arrived at 16:15 and was told the room wasn't ready yet and was asked to wait 30 minutes.
After checking in and getting the room, everything was fine. The room is a good option for a short term visit or TDY.」
「I was recommended this hotel from friends and I am glad I stayed here. By FAR the best hotel I have ever stayed at in Germany as an American. Very kind, friendly, and helpful owner with his family here. Free breakfast with a great selection and spread of foods, drinks, coffee etc. The room was immaculately clean, as is the entire property. Bathroom is very nice, excellent hot water. Very well heated. Comfortable bed and clean sheets. The tv was good easy to use. I will 100% stay here again in...
「Suite war geräumig , klimatisiert und und geräusscharm. Wir haben so gut geschlafen wie schon lange nicht mehr . Frühstück musste dazu gebucht werden, meine Nachricht mit Frühstück dazu buchen wurde nicht gelesen. Personal bei Frühstück mega freundlich und aufmerksam. Gute Aussicht über die Stadt beim Frühstück. Bei unserer Suite stand auch Stadtblick bei der Beschreibung, leider hatten wir nur ein Blick auf den Parkplatz mit nachtbeleuchtung und Getränke /Flaschen Lager :(」
「Hilfreiches Personal an der Rezeption mit guten Tipps für den Aufenthalt und Reibungsloser Check-in. Sehr gut dass man weder Zimmerkarten noch Schüssel mit sich herum tragen muss und alles elektronisch geht. Auch sehr gut, dass der Tiefgaragenplatz fest zugewiesen wird. Sehr schön der Relax Sessel und das Aromatherapie Set.
Weniger erfreulich war das Frühstücksbuffet am Sonntag in der Zeit über eine Stunde vor Fr ühstücksende. Dort hat das Personal nicht selbständig erkannt, dass umfangreiches...
「Check-in was confusing and daunting. When I arrived in early evening, the front door was locked and the desk area was completely dark. Eventually, we went around back to look for humans, and some guests were playing ping pong and said the lady had been seen around earlier. The back door was open, though this added a flight of stairs to haul luggage up. Once inside, the dark desk had an un-labeled envelope on it and some signage in german indicating some numbers to call for help. One rang the...