內部

成田全日空皇冠假日酒店 (IHG 旗下酒店)的評價

4 out of 5
成田全日空皇冠假日酒店 (IHG 旗下酒店)
68 Horinouchi Narita Chiba, Narita, Chiba-ken

評價

8.4

很好

10 分評分,優異;1004 則評價中有 502 則" "
8 分評分,不錯;1004 則評價中有 293 則" "
6 分評分,一般;1004 則評價中有 123 則" "
4 分評分,欠佳;1004 則評價中有 66 則" "
2 分評分,很差;1004 則評價中有 20 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

CHENG WEI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean
Very clean
於 2024 年 2 月住了 1 晚

10/10 優異

WING HANG

於 2024 年 1 月住了 1 晚

8/10 不錯

Rebecca

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
ANA Crowne Plaza Narita 於 2024年1月7日的回應
Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all of our guests can spend a pleasant stay in our hotel with peace of mind. Thank you very much for your kind attention.

8/10 不錯

VENUS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Hoi Chi Daniel

家人同遊
讚好:整潔度和住宿狀況
因為太晚到達,只有一家餐廳仍營業。 但食物質素非常好。 早上餐廳提供自助早餐‌很好。
於 2023 年 8 月住了 1 晚
全日空成田皇冠假日酒店 於 2023年10月18日的回應
非常感谢您选择全日空成田皇冠假日酒店。我们希望将来有机会再次欢迎你。非常感谢您的关注。

6/10 一般

Hester

於 2023 年 7 月住了 1 晚
ANA Crowne Plaza Narita 於 2023年8月8日的回應
Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all our guests can spend a pleasant stay in our hotel with peace of mind. We look forward to welcoming you again.

8/10 不錯

Han Jia

於 2023 年 6 月住了 1 晚
ANA Crowne Plaza Narita 於 2023年6月20日的回應
Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all of our guests can spend a pleasant stay in our hotel with peace of mind. Thank you very much for your kind attention.

10/10 優異

Bingzhe

於 2023 年 6 月住了 1 晚
ANA Crowne Plaza Narita 於 2023年6月19日的回應
Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all our guests can spend a pleasant stay in our hotel with peace of mind. We look forward to welcoming you again.

10/10 優異

Wai Kei

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚

10/10 優異

Shu-Hui

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚
ANA Crowne Plaza Narita 於 2023年3月31日的回應
Thank you very much for staying at the ANA Crowne Plaza Hotel Narita.We sincerely look forward to welcoming you again.

8/10 不錯

KouBing

於 2023 年 3 月住了 1 晚
ANA Crowne Plaza Narita 於 2023年3月22日的回應
Thank you very much for choosing ANA Crowne Plaza Hotel Narita. We will continue to make every effort to improve our services so that all of our guests can spend a pleasant stay in our hotel with peace of mind. Thank you very much for your kind attention.

4/10 欠佳

Lily (Markham)

伴侶同遊
不滿:職員與服務
夜間行李寄存的員工不知道自己在做什麼,這麼簡單的工作需要三人來完成,還要確認下次入住時間。認真有問題,左延了半小時有多,這是不合格的服務水準。
於 2023 年 3 月住了 2 晚
全日空成田皇冠假日酒店 於 2023年3月9日的回應
非常感谢您选择全日空成田皇冠假日酒店。我们还想再次感谢您在百忙之中抽出时间向我们提供您的宝贵意见。我们对在您抵达后延迟处理您的行李和带您到房间表示深深的歉意。您所指出的几点已与主管部门分享,并将尽快进行审查和改进。我们将尽一切努力,尽快改善这种情况。我们全体员工将继续努力,确保大家今后有一个愉快的住宿环境。

10/10 優異

Oi San Joanne

於 2023 年 1 月住了 1 晚

8/10 不錯

JIANJING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
ANAクラウンプラザホテル成田 於 2021年3月18日的回應
この度はANAクラウンプラザホテル成田をご利用いただきまして誠にありがとうございます。 今後とも、ご期待に沿えるよう、より良いホテルを目指し、従業員一同日々精進して参ります。 末永くご愛顧いただければ幸いでございます。 この度はご投稿、誠にありがとうございました。

10/10 優異

Kwok Kwan

於 2020 年 4 月住了 1 晚
ANA CROWNE PLAZA NARITA 於 2020年5月21日的回應
Dear Kwok Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again. Best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 3 晚
ANA CROWNE PLAZA NARITA 於 2020年2月9日的回應
Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
ANA Crowne Plaza Narita 於 2020年1月23日的回應
Thank you so much for your excellent review of our hotel, ANA Crowne Plaza Narita. We hope that we can look forward to welcoming your return next time your travels bring you to Narita. Best regards,

8/10 不錯

Tsung Ying

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Near by Narita airport suitable for early flight.
Free pick up shuttle bus in Narita airport Bus station No. 25. You can easy reach there. Next morning I should go to airport on time but I slept too late over one hour! The hotel staff helped me to call a taxi to come.finally I got in my flight still in time. That was a good experience! But near the location not easy to find other places to walk around. The buffet in floor one is not expensive for most people can enjoy there. I like it!
於 2020 年 1 月住了 1 晚
ANA Crowne Plaza Narita 於 2020年1月17日的回應
Thank you very much for writing a review and taking the time to tell us about your recent stay with us at ANA Crowne Plaza Narita. It is always our greatest wish to understand how our guests feel when they stay with us, so to read that you enjoyed a very good stay and that we were perfectly suited to your needs is just excellent! Again, thank you for sharing your thoughts and we look forward to welcoming your return again soon! Best regards,

10/10 優異

chieng-kuei

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
ANA Crowne Plaza Narita 於 2019年12月20日的回應
Thank you very much for your kind review and for choosing to stay at the ANA Crowne Plaza Narita. We truly appreciate all of your feedback and look forward to welcoming you back. Best regards,

6/10 一般

Kaichao

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度
熱水壺有剩下的水,浴缸看到前一個房客的頭髮
於 2019 年 12 月住了 1 晚
ANA Crowne Plaza Narita 於 2019年12月8日的回應
尊敬的客人 非常感谢您抽出宝贵的时间在评论中表达您的担忧。 请接受我们的真诚道歉,我们没有对您的期望和您在住宿期间遇到的失望表示遗憾。 您的评论对我们当然很有价值。 我们已注意到并与我们的团队分享,以确保我们不断改进并为所有客人提供高水平的服务和关怀。 我们希望能够欢迎您回到我们的酒店,恢复对我们的信任。

10/10 優異

CHUNE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
机场大巴非常方便,附近还有航空科学博物馆,值得逛逛
於 2019 年 8 月住了 1 晚
ANA Crowne Plaza Hotel Narita 於 2019年8月21日的回應
Dear CHUNE-san Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

8/10 不錯

penney

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place for a couple of nights. Very safe and clean. Close to the little town Narita well worth visiting. Close to airport makes it great for traveling thru.
於 2024 年 5 月住了 2 晚

10/10 優異

Jessica Diane (Ampang)

讚好:整潔度、職員與服務和住宿狀況
The bus transfer was extremely reliable.
於 2024 年 2 月住了 1 晚

10/10 優異

Doris

讚好:整潔度、職員與服務和住宿狀況
Wish they had a streaming app on the TV and wish they provided water bottles in the room The breakfast was delicious and had a variety of options. Nice outside sitting areas. The amenities in the rooms were very nice for example, the shampoo body wash and body lotion are better than I’ve used in other hotels. The hair conditioner was very conditioning. The body lotion was very rich. The room was very big. I would definitely stay here again!!
於 2024 年 5 月住了 1 晚

10/10 優異

Johnatan De (Pittsburg)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Wendy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent shuttle service to airport, lovely comfortable room and excellent breakfast provided!
於 2024 年 5 月住了 1 晚

8/10 不錯

Diane

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel. Rooms are huge, beds very comfortable. Bathrooms not that nice. Good location close to airport with free hotel shuttle to/from. Breakfast was good, not great, compared to other hotel breakfasts in Japan.
於 2024 年 5 月住了 1 晚

6/10 一般

Carlos

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
The property is run down and needs urgent maintenance. Curtains had cigarette burns and furniture seems old. Service was really good as well as food. A bit pricey for what it is although the convenience of being close to the airport is great.
於 2024 年 5 月住了 1 晚

10/10 優異

Gregory

讚好:設施服務和住宿狀況
Excellent
於 2024 年 5 月住了 1 晚

8/10 不錯

Sandrea

讚好:整潔度、職員與服務和住宿狀況
Perfect for an overnight stay before catching a shuttle to the airport. Restaurant has decent food, nice pool. If you have time, the Narita Temple and grounds are worth a visit
於 2024 年 4 月住了 1 晚

10/10 優異

Jessica

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love it.
於 2024 年 4 月住了 2 晚

8/10 不錯

Alan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2024 年 4 月住了 2 晚

10/10 優異

Tsuyoshi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Harold

於 2024 年 4 月住了 1 晚

10/10 優異

Eric (Buckeye)

於 2024 年 4 月住了 1 晚

4/10 欠佳

Nechama

讚好:整潔度
於 2024 年 4 月住了 1 晚

4/10 欠佳

Kate

伴侶同遊
不滿:住宿狀況
These rooms badly need an overhaul. At least there’s a free shuttle to the airport.
於 2024 年 4 月住了 1 晚

6/10 一般

Ma. Cristina Garcia

讚好:職員與服務
不滿:住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Emilya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was the first hotel during our stay, very close to the airport which was perfect after a long day flying. The room was large and clean, all facilities were nice, generous amenities and nice staff
於 2024 年 4 月住了 1 晚

10/10 優異

Carol (Grand Rapids)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is wonderful.
於 2024 年 4 月住了 1 晚

8/10 不錯

Cheuk Kwan

於 2024 年 2 月住了 1 晚

10/10 優異

Shantel

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and suite was big
於 2024 年 4 月住了 1 晚

10/10 優異

Korlene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing helpful staff. Lovely dinning options and free shuttle bus to airport.
於 2024 年 4 月住了 1 晚

10/10 優異

NARIHIKO

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed “Teppan-Yaki” restaurant located on top floor.
於 2024 年 3 月住了 1 晚

10/10 優異

Binh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast options are amazing, my future complimentary breakfasts anywhere else will not be able to compete with this property. Thank You for a great stay and for your hospitality.
於 2024 年 3 月住了 3 晚

8/10 不錯

HITEKATSU

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても気持ち良く宿泊出来ました。
於 2024 年 3 月住了 1 晚

8/10 不錯

YI

於 2024 年 3 月住了 1 晚

8/10 不錯

gurvinder

Pool was close Formal restaurants were fully booked
於 2024 年 3 月住了 1 晚

10/10 優異

Patricio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport. Clean and very nice and helpfull staff.
於 2024 年 3 月住了 1 晚

10/10 優異

Feliz Amor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Family mart on site was a great addition. Once travel numbers are back to pre-COVID levels recommend starting a floor by floor renovation. It is starting to look a bit dated.
於 2024 年 3 月住了 1 晚