Had a problem at check in where I had already paid for the room on expedia and the lady working the desk said I need to pay for incidentals. So I gave her my card to pay and she charged the room amount again plus the incidentals. When I looked at my credit card online had been charged twice for the room and the incidental I went down to have her correct it and she stated she could not as I wasn't charged twice for the room. So I waited until the next morning and went back to front desk where the nice gentleman working the desk said they had in fact charged me twice and got it corrected in less than 10 minutes. He was super helpful and apologetic. Overall the building its self and the breakfast were both great. Would defiantly stay again.
Brandi
於 2024 年 3 月住了 1 晚
10/10 優異
Lena
家人同遊
2024年5月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to shops, resort and grand ole Opry
Lena
於 2024 年 5 月住了 3 晚
10/10 優異
William
2024年5月24日
William
於 2024 年 5 月住了 1 晚
8/10 不錯
Collin
2024年5月24日
讚好:整潔度、職員與服務和住宿狀況
Collin
於 2024 年 5 月住了 3 晚
2/10 很差
Matthew
2024年5月18日
I was double charged for my room and it was a hassle to get the situation resolved.
Matthew
於 2024 年 5 月住了 1 晚
10/10 優異
Patsy
家人同遊
2024年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely will use this Residence inn on return trips to Nashville. Valerie is excellent manager and wonderful to work with.
Patsy
於 2024 年 5 月住了 3 晚
10/10 優異
Sarah
家人同遊, 伴侶同遊
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was so impressed with the staff at the hotel! From the time we got there until we left the gentlemen at the front desk were beyond exceptional! Our room was clean, breakfast was perfect! I do not have anything bad to say about our stay. Thank you so much for a stay that far exceeded expectations. 10/10 recommend.