Our stay was just okay. I think the hotel is new and nice in appearance. The bed was comfortable and the room was clean. I had a corner king and my gripe was that I could hear every toilet flush from the room above me, noise from the hallway and everything the room next door was doing (rated R). I woke up one morning very hungry and went down to eat during breakfast hours. I arrived at 9:15am and left at 10:10am without even a water in front of me. I was ignored and then finally had my drink order taken only to be ignored again. I sat there that long understanding that they were short staffed and needed patient customers but after I asked if I was going to be served food since it was after 10am, they told me that it would be over an hour with one chef in the kitchen. Super disappointing and frustrating. I am a hospitality consultant so I have standards in service and letting the customer know ahead of time would have prevented this review. It did not help that I was also very thirsty and hungry. The staff did not handle this appropriately. it was Friday night and I had asked if the area was safe for me to walk alone, being a woman solo. The hotel clerk replied absolutely but I quickly found out that it is not the case with a homeless shelter close by, I was harassed by many on my way to the restaurant I was heading to. I thought the hotel was beautiful if only the service matched, it would have been a nice stay,