外觀

納士維市中心希爾頓逸林酒店的評價

4 out of 5
納士維市中心希爾頓逸林酒店
315 4th Avenue N, Nashville, TN

評價

8.0

很好

10 分評分,優異;172 則評價中有 82 則" "
8 分評分,不錯;172 則評價中有 43 則" "
6 分評分,一般;172 則評價中有 23 則" "
4 分評分,欠佳;172 則評價中有 13 則" "
2 分評分,很差;172 則評價中有 11 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Laura

伴侶同遊
讚好:整潔度和職員與服務
The rooms were really comfortable. Only one working elevator, and cannot take the stairs from the 9th floor was inconvenient. House keeping employees were friendly and helpful.
於 2024 年 4 月住了 3 晚
Shannon 於 2024年5月2日的回應
Hello Laura. Thank you for taking time to share about your stay with us. I am sorry to hear of the issues you faced with the elevator, but I am happy to hear that you had good encounters with our staff. We hope to see you again soon!

10/10 優異

Carey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Shannon 於 2024年4月12日的回應
Hello Carey! Thank you for choosing to stay at the DoubleTree during your visit to Nashville. I am so happy to see that you had a great experience with us! We hope to see you again soon!

8/10 不錯

John Charles

讚好:整潔度、職員與服務和住宿狀況
The location to Broadway stripe was convenient if ypu don't mind walking down hill and then up hill going back to hotel.
於 2024 年 3 月住了 3 晚
Shannon 於 2024年4月5日的回應
Hi John! I love our location in relation to all of the fun things downtown Nashville has to offer. I am happy that it was a good one for you. We hope to see you again on your next visit to Music City!

10/10 優異

Dawn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Theresa Doubletree Nashville 於 2024年4月2日的回應
Thank you Dawn for your 5 out of 5 review. We greatly appreciate your feedback and look forward to your next visit!

10/10 優異

Lynn

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spent the night in Nashville. Short walk to Broadway. Room was very nice and beds were comfortable.
於 2024 年 3 月住了 1 晚
Shannon 於 2024年4月1日的回應
Hello Lynn! I am happy to hear that you found our accommodations and location good for your stay with us. We hope to see you again next time you visit Nashville!

8/10 不錯

Hiroshi (Glasgow)

商務旅客, 多人同遊
讚好:設施服務
Good gym
於 2024 年 3 月住了 1 晚
Shannon 於 2024年4月1日的回應
Thank you, Hiroshi, for your comments regarding our gym. We hope that and the other features of our hotel bring you back on your next visit to Music City!

10/10 優異

Corey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Easy walking distance to attractions and dining. I would stay here again.
於 2024 年 3 月住了 5 晚
Shannon 於 2024年4月1日的回應
Thank you for staying with us, Corey! I, too, love our location and its proximity to so many fun things Nashville has to offer. We hope to see you again soon!

10/10 優異

Brittlei

於 2024 年 2 月住了 1 晚
Shannon 於 2024年3月24日的回應
Hello Brittlei! Thank you for choosing the DoubleTree during your time in Nashville! We hope to see you again next time you visit Music City!

10/10 優異

Susan

於 2024 年 2 月住了 4 晚
Shannon 於 2024年3月24日的回應
Hello Susan! Thank you for staying with us during your time in Music City! I am happy to see you enjoyed your stay. We hope to see you again!

10/10 優異

tisha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was really nice, 🍪 were delicious 😋 close to the venue for our concert. Staff was nice. No complaints. Would stay again.
於 2024 年 2 月住了 2 晚
Hassaan 於 2024年2月29日的回應
I am glad that you enjoyed your stay with us in Nashville! Your comments will aid us in further motivating our staff to deliver exceptional service!

6/10 一般

Mark

讚好:整潔度和住宿狀況
Guys at Valet parking went above and beyond. The gentleman that check me in had no personality, was not friendly and I went out of my way to try and get him to smile. I wasted my time.
於 2024 年 2 月住了 1 晚
Hassaan 於 2024年2月29日的回應
I am very sorry that your check in experience was not in accordance with our standards. We will investigate and address this comment with the staff member who checked you in.

8/10 不錯

NIKKI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Shannon 於 2024年3月4日的回應
Thank you, Nikki, for taking the time to rate your stay with us. We are always seeking ways to improve guest experiences, so we will work hard to ensure your next visit with us goes from a 4 to 5!

8/10 不錯

Leigh Ann

讚好:職員與服務和住宿狀況
The room was very inconsistent temperature wise. The tv remote didn’t work.
於 2024 年 2 月住了 1 晚
Hassaan 於 2024年2月29日的回應
I am sorry your room temperature was inconsistent and the tv remote didn't work. We will have our engineering team address these issues in the room you stayed in.

10/10 優異

marc

讚好:整潔度、職員與服務和住宿狀況
Très propre , service impeccable. Chambre propre et sans bruit
Shannon 於 2024年2月13日的回應
Thank you for your feedback! I am happy to see that you had a great stay with us. We look forward to seeing you on your next visit to Nashville!

6/10 一般

Ashley

讚好:職員與服務
於 2024 年 2 月住了 3 晚
Shannon 於 2024年2月15日的回應
Thank you for your feedback regarding your stay with us. We hope to see you on your next visit to Nashville.

10/10 優異

Scott (Cherryville)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location away from the noise. Easy walk for those in shape not if you are older and have a hard time walking.
於 2024 年 1 月住了 6 晚
Shannon 於 2024年3月6日的回應
Hello Scott! Thank you for sharing about your time with us. I agree - one of my favorite things about our location is that it's close enough to walk to so many great places but far enough away that you don't hear the noise when it's time to rest. We hope to see you again on your next visit to Nashville!

6/10 一般

Dwight

伴侶同遊, 商務旅客
讚好:職員與服務
Felt the cost of stay did not match accommodations. Small rooms small bathroom. General areas were average.
於 2024 年 1 月住了 2 晚
Hassaan 於 2024年2月5日的回應
Thank you for your review. We learn from your review and will do our best to improve our guest experience.

10/10 優異

Jason

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hassaan 於 2024年2月5日的回應
Thank you for an amazing review!

4/10 欠佳

Kristi

多人同遊
We had 2 rooms booked. One room was very musty smelling and had paint chipping off the ceiling. Window sills had black under the paint you could see (appeared to be mold?). Also, we were not informed we needed to request towels or housekeeping but we found out at 12pm when we returned to our messy room from earlier in the day. Just very disappointing and not Hilton standards.
於 2024 年 1 月住了 2 晚
Shannon 於 2024年1月8日的回應
Thank you, Krisit, for your feedback regarding your stay with us. I am sorry to hear of the issues you faced. I will look into your reservation and locate the rooms you were in to ensure the condition issues are addressed. We hope you will consider staying with us again on your next visit to Nashville.

10/10 優異

Lisa Lee

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was clean and staff were polite and friendly.
於 2024 年 1 月住了 3 晚
Shannon 於 2024年1月8日的回應
Thank you, Lisa, for sharing about your experience at our hotel. I'm happy to see that it was a good one! We hope to see you again on your next visit to Nashville!

8/10 不錯

Javier

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Shannon 於 2024年1月8日的回應
Thank you, Javier, for sharing about your experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Theresa Doubletree Nashville 於 2024年1月4日的回應
Thank you Richard for your 5 out of 5 Review and we hope to see you again soon!

10/10 優異

Kristen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Theresa Doubletree Nashville 於 2024年1月4日的回應
Thank you Kristen for your 5 out of 5 review and we hope your travels bring you this way again soon!

8/10 不錯

Rodney

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice facility, well maintained, conveniently located BUT very pricey, especially considering that rooms are only cleaned IF the guest requests - otherwise, beds are not changed and room is not cleaned daily. Likewise, the price of valet parking ($55/day) was way too high.
於 2023 年 12 月住了 2 晚
Shannon 於 2023年12月31日的回應
Thank you, Rodney, for your feedback regarding your stay with us. This will help as we seek to continue to elevate guest experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 優異

Abby

於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月31日的回應
Thank you, Abby, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 優異

Jennie (Amory)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Shannon 於 2023年12月31日的回應
Thank you, Jennie, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 優異

Andrew

於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月31日的回應
Thank you, Andrew, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 優異

edward

家人同遊
讚好:住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月25日的回應
Thank you, Edward, for your feedback regarding your stay with us. I am happy to hear you had a great experience! We hope to see you again on your next visit to Nashville!

10/10 優異

Gregory Culbert

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Shannon 於 2023年12月17日的回應
Hello Mr. Culbert. I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 優異

thomas

於 2023 年 12 月住了 1 晚
Shannon 於 2024年1月8日的回應
Thank you, Thomas, for sharing about your experience at our hotel. I'm happy to see that it was a good one! We hope to see you again on your next visit to Nashville!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月17日的回應
I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 優異

Edward (Houston)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Shannon 於 2023年12月17日的回應
Hello Edward. I am happy to see that you had a great experience at our hotel. We hope to see you again on your next visit to Nashville!

10/10 優異

Randy

於 2023 年 12 月住了 3 晚
Shannon 於 2023年12月14日的回應
Thank you, Randy, for taking the time to rate your experience with us. I am happy to see that it was a good one. We hope to see you again on your next visit to Nashville!

10/10 優異

Kenji

於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月31日的回應
Thank you, Kenji, for your feedback regarding your stay with us. We are happy to hear you had a great experience. We look forward to seeing you on your next visit to Nashville!

10/10 優異

Doug

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
everything i needed was provided......location was perfect....booking was easy through EXPEDIA would stay at this property again
於 2023 年 12 月住了 2 晚
Shannon 於 2023年12月10日的回應
Thank you for your feedback regarding your stay with us. I am happy to see you had a great experience. We hope to see you again on your next visit to Nashville!

8/10 不錯

Jeffrey

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was nice. It seemed a little old but clean enough. Didn't like getting a wheelchair capacity room and shower. Didn't like being adjacent to the cleaning staff elevator. Very noisy early am and late night. Didn't like that parking was so very expensive per night at $55.00 instead of the usual $30 - $39 per night at most places. Didn't like the breakfast was so expensive. Location is really good. Cookies are really good. Elevators were very quick.
於 2023 年 11 月住了 2 晚
Shannon 於 2023年12月10日的回應
Thank you for your feedback regarding your stay with us. Your comments will help as we are always seeking ways to create great experiences for our guests.

10/10 優異

Michael

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Clean!
於 2023 年 11 月住了 4 晚
Shannon 於 2023年12月9日的回應
Thank you for sharing about your experience with us. We hope to see you again on your next visit to Nashville!

10/10 優異

Jill

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Shannon 於 2023年12月9日的回應
Thank you for your feedback regarding your stay. We are happy to see that it was a great one. We look forward to welcoming you back on your next visit to Nashville!

10/10 優異

Cleo

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Shannon 於 2023年11月26日的回應
Thank you for your feedback regarding your stay with us. I'm happy to see you had a great experience at our hotel. We look forward to seeing you on your next visit to Nashville!

8/10 不錯

Douglas Alan

讚好:整潔度、職員與服務和住宿狀況
The front desk, restaurant and valet staff were excellent. Very helpful, courteous and accommodating. Rooms a little old school as far as lay-out. Bathroom a little tight but room nice size. Ordered in one night, the pizza and cheeseburger delivered to the room were excellent. Location perfect. Not too close to Broadway (thankfully) but centrally located to many other attractions. Used a car service and arrived at most places in 10 minutes or less from hotel. Many others within walking distance. Would stay again.
於 2023 年 11 月住了 4 晚
Shannon 於 2023年11月26日的回應
Thank you for your feedback regarding your stay with us. We look forward to seeing you on your next visit to Nashville!

2/10 很差

Brooke

伴侶同遊, 商務旅客
不滿:職員與服務、設施服務和住宿狀況
We paid for a king room that was extremely small. You could barely walk around the bed. The smallest king room I have ever stayed in. Floor was not clean. Room service was fast. TV not a smart TV and was very outdated. Valet was AWFUL! We wanted an hour at 8am both my husband and I were late for our obligations. I will not be staying here again. We have stayed many places in Nashville and much better service! Never have I ever waited that long for my car with the price we paid.
於 2023 年 11 月住了 1 晚
Hassaan 於 2023年11月17日的回應
Hello,I am very sorry to hear that you had a bad experience during your stay at our hotel. We ae continually invested in improving our guest experience and your comments will help us to create the necessary changes to improve the issues you experienced during your stay.

2/10 很差

Matthew

讚好:整潔度
不滿:住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Shannon 於 2023年11月14日的回應
Hello.. I am sorry to see that you had a negative experience at our hotel. We are always seeking ways to improve guest experience. If you don't mind, please reach out to the hotel directly so we can learn more, so we know how we can improve moving forward.

10/10 優異

karen

於 2023 年 11 月住了 1 晚
Shannon 於 2023年12月4日的回應
Thank you, Karen, for your feedback regarding your stay with us. I am happy to see that you had a great experience. We hope to see you again on your next visit to Nashville!

10/10 優異

Tami

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was in a great place situated in downtown. It was easy to locate and conveniently located near the airport. The hotel was clean, nicely decorated and the restaurant served delicious food.
於 2023 年 10 月住了 1 晚
Shannon 於 2023年11月11日的回應
Thank you, Tami, for your feedback regarding your stay with us. I am happy to hear that it was a good one! We look forward to welcoming you back on your next visit to Nashville!

10/10 優異

nancy

於 2023 年 11 月住了 1 晚
Shannon 於 2023年12月4日的回應
Thank you, Nancy, for your feedback regarding your stay with us. I am happy to see that you had a great experience. We hope to see you again on your next visit to Nashville!

8/10 不錯

Thomas (Burlingame)

於 2023 年 11 月住了 3 晚
Shannon 於 2023年12月4日的回應
Thank you, Thomas, for your feedback regarding your stay with us. I am happy to see that you had a good experience with us. We hope to see you again on your next visit to Nashville!

10/10 優異

Robert A.

讚好:整潔度、職員與服務和住宿狀況
Great stay. Will definitely go back
於 2023 年 11 月住了 2 晚
Shannon 於 2023年11月11日的回應
Hello Robert! I am happy to hear that you had a great stay with us. We look forward to welcoming you back on your next visit to Nashville!

8/10 不錯

Richard

於 2023 年 10 月住了 4 晚
Shannon 於 2023年11月26日的回應
Thank you for your feedback regarding your stay with us. We look forward to seeing you on your next visit to Nashville!

8/10 不錯

Jessica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Shannon 於 2023年9月30日的回應
Thank you for taking the time to rate your experience at our hotel. I am happy to see that it was a good one, and we will continue to work to create even better experiences in the future.

4/10 欠佳

Nicole (Oakland)

不滿:住宿狀況
Room is very outdated! Smells very musty and no vent in the bathroom. Could use a DEEP clean!
於 2023 年 9 月住了 1 晚
Shannon 於 2023年9月20日的回應
Thank you for your feedback regarding your stay with us. I am sorry to hear of the condition of your room. Our team will be sure to address the issues you faced to ensure better experiences in the future.