Upon arriving after an 18-hour drive, I was SO impressed. The check-in process was so easy, the parking was also easy and conveniently located close to my unit. I was so grateful that at 1am, it was a smooth process. Also, there were plenty of spots in the parking garage AND it was a rainy night so being able to go from the garage to the unit without getting all my things wet was a huge plus!
The unit was SO much bigger and nicer than I expected. The pictures definitely don’t do it justice. There was a full sized fridge, washer/dryer, and an incredible view. You are truly walking distance from all the action.
The next day is when I starts to notice some of the issues. The place smelled like they had just painted so we work up with headaches that never went away during our entire stay because the smell was strong and never faded or aired out. The Wi-Fi never worked for us, despite being sent instructions and then later reaching out to tell them about the Wi-Fi issue. This meant that the TVs didn’t work and you couldn’t even stream anything of your own. I also noticed a puddle of water near the toilet and realized the toilet was leaking and would wet the floor every time you flush. Despite notifying them, no one came to fix it. Lastly, the building fobs/access codes stopped working the day before our trip was over. We were locked out with about 8 other people who all had the same thing happen to them until someone’s friend was able to come down and let us all in.
