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納什維爾斯麥納萬豪費爾菲爾德套房酒店的評價

2.5 out of 5
納什維爾斯麥納萬豪費爾菲爾德套房酒店
810 Expo Dr, Smyrna, TN

評價

8.2

很好

10 分評分，優異；280 則評價中有 126 則" "
8 分評分，不錯；280 則評價中有 87 則" "
6 分評分，一般；280 則評價中有 32 則" "
4 分評分，欠佳；280 則評價中有 24 則" "
2 分評分，很差；280 則評價中有 11 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Kimberly

於 2024 年 3 月住了 3 晚

10/10 優異

Daija

讚好：整潔度、職員與服務和住宿狀況
Great hotel very quiet
於 2024 年 2 月住了 2 晚

6/10 一般

Susan

讚好：整潔度、職員與服務、設施服務和住宿狀況
There was a smell. At first it seemed like a clean smell, but later it kinda burned my nose. It could have been the pool. The hot tub was out of service. The room was clean and beds were comfortable
於 2024 年 3 月住了 1 晚

2/10 很差

Damon

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Maxwell

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Breakfast was good and the room was nice. One of the outlets didn't work, but it wasn't a problem. Hot tub was out of order which was a disappointment and would have liked to know upon check in as that was a big plus in booking. Hopefully it will be in operation upon future stays. Enjoyable and comfortable stay overall.
於 2024 年 2 月住了 1 晚

10/10 優異

Vinson

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Davron

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2024 年 2 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

JD

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing, relaxing, clean and comfortable.
於 2024 年 1 月住了 1 晚

10/10 優異

Goretti (Lowell)

讚好：整潔度
於 2023 年 12 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Disappointing and Dirty
The Hotel is run down, the room was very dusty, lamp shade cracked, chargers not functional, and had mold on the bathroom ceiling. We had to wait at least 10 mins for someone to check us in. I would not recommend this hotel. Disappointing for a Fairfield which are usually great when traveling.
於 2023 年 12 月住了 1 晚

10/10 優異

Demaio

讚好：整潔度、職員與服務和住宿狀況
Room was nice
於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 欠佳

Melissa

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Kathy

讚好：職員與服務
Rooms were average but carpet looked old and the hallway had musty odor. I think property was clean but needs an update in rooms.
於 2023 年 9 月住了 1 晚

10/10 優異

Trey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

4/10 欠佳

Vanessa

不滿：住宿狀況
於 2023 年 7 月住了 1 晚

4/10 欠佳

Meeka

伴侶同遊
不滿：整潔度和住宿狀況
I paid for a room that had alcoholic beverages still under the table as well as empty containers and also the jacuzzi tub had been siliconed around the water valve so water was going everywhere
於 2023 年 5 月住了 1 晚

8/10 不錯

Jim

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Dylan 於 2023年6月4日的回應
Dear Jim,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

April

於 2023 年 4 月住了 1 晚

10/10 優異

William

於 2023 年 4 月住了 2 晚

4/10 欠佳

Marc

家人同遊
不滿：整潔度
Convenience of location Bath room, particularly the shower was not clean
於 2023 年 4 月住了 1 晚

10/10 優異

Blake

於 2023 年 4 月住了 1 晚
dylan 於 2023年6月4日的回應
Dear Blake,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 很差

Ronald

商務旅客
不滿：職員與服務
Stay away
First hot tub was broken the only reason I stayed there . Then the upstairs room started in Friday night banging called the front desk it went on from 9pm till midnight front desk did nothing. Saturday banging again started front desk said they would move me . I’m checked in Monday to Monday why should I have to move . Horrible place I’m in town 1 a month for work will never stay there again .
於 2023 年 3 月住了 7 晚

10/10 優異

Cicely

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 1 晚

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Sondra

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Very clean! Shower was great, bed comfortable and nice breakfast! Very friendly staff.
於 2023 年 2 月住了 1 晚

10/10 優異

Alicia

於 2023 年 1 月住了 1 晚

6/10 一般

Maria

家人同遊, 多人同遊
讚好：客房舒適度
不滿：整潔度和職員與服務
hotel bien situado pero en mal estado los baños sucios, la limpieza pésima y tiene mal olor el edificio en los pasillos ,el desayuno normal la atención del front desk si fue buena muy agradable la chica de resto no volvería
於 2022 年 12 月住了 4 晚

8/10 不錯

Christie

家人同遊
讚好：整潔度、職員與服務和設施服務
The hotel was good, the staff was great. The only complaints were the jacuzzi not having working jets and the room next to us smoked the entire stay which made our room smell like smoke the entire time.

10/10 優異

Julie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
Clean and very comfortable bed
於 2022 年 12 月住了 2 晚

8/10 不錯

Joe (Linden)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient, comfortable and quiet.

10/10 優異

Mark

於 2022 年 12 月住了 3 晚

10/10 優異

Christopher (Savannah)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The attitudes of all staff is high above and beyond the charts!
於 2022 年 10 月住了 1 晚

10/10 優異

Jose (Ithaca)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find and the place was great to stay. Loved getting to the pool. Though the hot tub has some jets that dont work. The pool was just the right temperature.
於 2022 年 7 月住了 1 晚

4/10 欠佳

Patricia

伴侶同遊
不滿：整潔度
For paying over $400.00 a night I would have expected some cleaning of our room/bathroom. We came back from being out all day and found that it hadn't been serviced at all. I think COVID precautions are being used to eliminate any guest services. The young woman at the front desk was pleasant and went out of her way to get me a few washcloths.
於 2022 年 6 月住了 2 晚
Dylan 於 2022年6月30日的回應
Dear Patricia, Thank you for taking the time to let us know about your experience while staying with us. Your experience with us is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Dylan Blackwell General Manager Fairfield by Marriott dylan.blackwell@marriott.com 6152238877

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fromt office staff was very prompt and friendly.
於 2022 年 6 月住了 1 晚
Dylan 於 2022年6月30日的回應
John, Thank you for your feedback. It has been shared with the hotel team to recognize the guest service we provided. Thank you again for staying with us. Dylan Blackwell General Manager

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Yuk
Very disappointing. Lobby clean and lovely. Room…no top sheet on bed. Just a bottom bedsheet and a duvet cover and lightweight spread. Bathroom needs a total redo especially tub. Furniture dusty, especially upholstered sofa. Breakfast was all in plastic bags. Yuk. Crabby people at checkout in morning.
於 2022 年 4 月住了 1 晚

8/10 不錯

Hau

於 2022 年 4 月住了 3 晚

10/10 優異

Ashley

家人同遊
讚好：職員與服務
Decent
Very convenient location, staff is very friendly but the rooms could use some improvements, especially for the price.
於 2022 年 4 月住了 1 晚

10/10 優異

David

於 2022 年 4 月住了 1 晚

10/10 優異

Cari

於 2022 年 3 月住了 1 晚

4/10 欠佳

Nichole (Litchfield)

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
The rooms needs to be more “deep” clean!!!
於 2022 年 3 月住了 2 晚

4/10 欠佳

Annlyn (Gansevoort)

商務旅客
不滿：整潔度和設施服務
It was easy to find. There was hair that was not mine in the shower. The tub was full of standing water when I finished my shower. They didn't clean the towel racks. The batteries were dead in the remote, the pool was cold and very small. There were no towels in the pool area. They put me in a room right next to the fitness center, which was still in use after 10 pm. I was very disappointed by the facility based on the price. I could have stayed at a Hilton for $10 more.
於 2022 年 2 月住了 1 晚

8/10 不錯

jessica

於 2022 年 1 月住了 2 晚

8/10 不錯

Timothy

商務旅客
讚好：整潔度和職員與服務
於 2022 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚

8/10 不錯

Derrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

James A

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Trucks everywhere, hotel was located at the rear of a truck depot
於 2021 年 12 月住了 1 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務和設施服務
於 2021 年 11 月住了 1 晚