入住/退房自助服務台

旅行旅館的評價

2.5 out of 5
旅行旅館
914 Murfreesboro Rd, Lebanon, TN

評價

5.8
10 分評分,優異;126 則評價中有 17 則" "
8 分評分,不錯;126 則評價中有 22 則" "
6 分評分,一般;126 則評價中有 31 則" "
4 分評分,欠佳;126 則評價中有 32 則" "
2 分評分,很差;126 則評價中有 24 則" "

5.6/10 

整潔度

6.4/10 

職員與服務

4.4/10 

設施服務

5.4/10 

住宿狀況

5.8/10 

環保程度

評價

2/10 很差

Sabrina

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
There was no blanket on the bed, just a top sheet and the very old, thin duvet. Everything was full of cigarettes burns and holes. When I asked for a blanket, the young girl at the front desk said they didnt provide them. Asked an older gentleman the next morning and I finally got one. The room smelled so bad I had to keep the door open to air it out. The smoke detector was not on the wall and was beeping so i had to walk it to the front office, they kept it. My key kept not working so I had to have different ones made. I ended up checking out early without a refund.
於 2024 年 5 月住了 3 晚

4/10 欠佳

Erwin

寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The girl in the front desk was rude, not friendly at all. Room smells old room and musty. Key card sometimes was not working, Breakfast was terrible.
於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
Almost not worth it
Price point made it the only reason for a fair rating. Residue smoke smell, cracked shower tiles and a permanent mattress dip from folks sitting on it. Very little breakfast food options w/cereal & muffins.
於 2023 年 7 月住了 1 晚

4/10 欠佳

La Tasha

家人同遊
不滿:整潔度
The check in staff was not welcoming. Straight and direct. The room TV has a dead bug trapped in it. The facility should be fumigated. The mattress cover contained a lot of different hair strands. The room is unclean. Will not stay again.
於 2023 年 6 月住了 1 晚

2/10 很差

Christine

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Dirty,bugs, pool water gross
於 2023 年 6 月住了 2 晚

6/10 一般

Patrick

不滿:整潔度和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Ralph

於 2023 年 5 月住了 1 晚

2/10 很差

Savannah

商務旅客
Rude ppl for y rooms
於 2023 年 5 月住了 1 晚

8/10 不錯

Jessica

讚好:職員與服務和客房舒適度
於 2023 年 5 月住了 1 晚

4/10 欠佳

真實旅客

不滿:職員與服務
Desk service could be much better. Way too much noise at night. Loud music until 3:15am
於 2023 年 5 月住了 1 晚

4/10 欠佳

Tomas

不滿:整潔度、職員與服務和住宿狀況
.
於 2023 年 4 月住了 1 晚

4/10 欠佳

Christine

家人同遊
不滿:設施服務和住宿狀況
The beds were horrible. There was a hole on one side of the bed and my daughter spent most of the night encaved in the bed.
於 2023 年 3 月住了 1 晚
Kevin 於 2023年4月7日的回應
Hi Chrisitine, we are sorry you had bad experience at our motel, but we are planning to change all out mattresse this month. We will give you good service next time you come to our motel.Thank you,

6/10 一般

真實旅客

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Good for the Price.
Very Friendly front desk. All went smoothly. Good for the Price.
於 2023 年 4 月住了 1 晚

6/10 一般

Casey

於 2023 年 4 月住了 2 晚

6/10 一般

jong woo

讚好:整潔度、職員與服務和客房舒適度
친절한 직원
於 2022 年 9 月住了 1 晚

8/10 不錯

David

家人同遊
讚好:職員與服務
不滿:住宿狀況
於 2022 年 7 月住了 2 晚

6/10 一般

Deric

多人同遊
不滿:整潔度、住宿狀況和客房舒適度
VERY CHEAP, but would not return.
Roaches were everywhere, and the room was falling apart. But for the price, I guess you get what you pay for.
於 2022 年 7 月住了 2 晚

6/10 一般

Darlyne

於 2022 年 5 月住了 7 晚

6/10 一般

Michael

家人同遊
不滿:設施服務
they need to clean the outside and stop having people live at the hotel for years
於 2022 年 6 月住了 1 晚

2/10 很差

Christopher

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務和客房舒適度
One night
The hotel is old and could use an upgrade on their comforters due to the many holes in them. The tub was a jet style tub, but not recommended. The tub was chipping away and should be replaced since it’s not something I would stand in to shower. Check in went well; friendly. Overall if it’s a one night stay then worth the money.
於 2022 年 5 月住了 1 晚

8/10 不錯

Jerry

商務旅客
讚好:職員與服務
So so
Kinda run down
於 2022 年 5 月住了 1 晚

8/10 不錯

Marie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

2/10 很差

Mark

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was gross. Dirty. AC/Heat barely worked. People smoking filled my non-smoking room up all night long. Shower barely worked. They desk clerk had no clue I could book it with Expedia and had to bring a manager in. Ended up having to pay in cash. Wish I had not and just went elsewhere! Worse night of sleep so far on the road!
於 2022 年 2 月住了 1 晚

4/10 欠佳

Robert Wayne (Tappahannock)

家人同遊
不滿:整潔度、設施服務和住宿狀況
Scary area, noisy permanent live ins here
於 2021 年 10 月住了 1 晚

4/10 欠佳

Robert

親子同遊
不滿:整潔度
When we pulled up, there was partying going on, loud music, and a rough-looking crowd. The room smelled of mold so we left.
於 2021 年 10 月住了 1 晚

6/10 一般

Judy

家人同遊, 商務旅客
讚好:職員與服務
Needed remodeling and updating
於 2021 年 10 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OK FOR THE PRICE
Parking lot needs attention - too much trash & pot holes. However, it is next door to O'Charley's & very close to the interstate highway.
於 2021 年 9 月住了 1 晚

4/10 欠佳

Ryan

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
the check in was confusing. And the staff member was very suspicious acting. He asked me multiple times if I was by myself and told me several times the room was non smoking And don’t smoke. I Didn’t appreciate being talked to like I was a child. I don’t even smoke. Also, a lot of bugs inside the room. Not very clean. Very loud screaming shower head. The bed covers had burn marks from someone who had previously smoked in the bed. Overall not a great place to stay. But cheaper? So I guess you get what you pay for.
於 2021 年 9 月住了 1 晚

4/10 欠佳

JEFF W.

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
They charged me for the room after paying for it here with you. The continental breakfast was weak. The hotel staff was friendly enough. The room was pleasant though
於 2021 年 9 月住了 1 晚

8/10 不錯

Rosendo

商務旅客
讚好:客房舒適度
於 2021 年 9 月住了 3 晚

10/10 優異

Sallie

於 2021 年 9 月住了 1 晚

4/10 欠佳

Bobby

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Didn't like room very loud neighbors and could not sleep for the racket
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible!!! Filthy! Bugs!!!
於 2021 年 8 月住了 1 晚

2/10 很差

Jacky

於 2021 年 8 月住了 1 晚

2/10 很差

Kimberly

家人同遊
不滿:整潔度、職員與服務和住宿狀況
於 2021 年 8 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This motel is disgusting, from the front desk staff to the parking to the room. Smell was horrible in the room (like someone had been doing drugs), room had not been cleaned properly. Bed was old. Pillows were lumpy, would not recommend. A total rip off at $83 for a 7 hour stay!
於 2021 年 7 月住了 1 晚

10/10 優異

shuli

於 2021 年 7 月住了 1 晚

10/10 優異

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

6/10 一般

真實旅客

家人同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The age of the facility.
於 2021 年 7 月住了 4 晚

4/10 欠佳

Vicki

於 2021 年 7 月住了 1 晚

4/10 欠佳

Candace

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

4/10 欠佳

Patti

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Poor service, needs updated.
於 2021 年 7 月住了 1 晚

4/10 欠佳

Polly

不滿:職員與服務、住宿狀況和客房舒適度
Not again
Major event nearby, so motel was full. Passed on cleaning first day, said they'd be back next day. They weren't. Had to go to office third evening and ask for towels, we took care of trash buildup. Bed and pillows were lumpy.
於 2021 年 6 月住了 3 晚

4/10 欠佳

真實旅客

多人同遊
不滿:設施服務和住宿狀況
First of all check in was to be at 11:00am, I was told to come back at 1:00 pm. A pool was advertised and yes there was a pool, with no water in it at all!!! No soap, shampoo or cream rinse. Never again!
於 2021 年 6 月住了 2 晚

6/10 一般

真實旅客

商務旅客
不滿:整潔度、職員與服務和住宿狀況
During breakfast hours the staff member on duty was brushing his teeth in the room where food was kept, the outside trash cans were overflowing, several times I left the room to come back and my card was inactive, which was an inconvenience as I had my arms full. The microwave was dirty.
於 2021 年 6 月住了 2 晚

8/10 不錯

真實旅客

寵物同遊
Hotel very full but everything was quiet!!! Everyone vert nice...but beadspreads had LOTS of holes in them...need to up date some things...outside on sidewalks not very clean....also needs higher toilets for handicapped people...very low toilets hard to get up off of the very low ones when you have hip and knee problems.
於 2021 年 6 月住了 4 晚

2/10 很差

真實旅客

不滿:整潔度、設施服務和住宿狀況
Junk place
於 2021 年 6 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
不滿:住宿狀況
Old property, not up to date, pretty run down.
於 2021 年 6 月住了 4 晚

10/10 優異

Tim

多人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2021 年 6 月住了 1 晚