Minneapolis - St. Paul National Sports Center Hotels

"the towels smelled dry , beds blankets smelled like human sweat on pillows. , tv nothing ,breakfast not good , not much food, Will never return "

"Called a week before to get rooms for my grandsons birthday. Asked about passes for the pool. I was told one thing but got there and you could only have max 3. Was told by front desk that no one could visit the hotel and if they did would be escorted of the premise. Got a call from general manager a few days before our stay to let us know there was no parties in the hotel as there was already 2 birthday parties happening. At no time did we say we were having his party at the hotel. We had it at Zero Gravity, we just wanted family to stay together for a fun night of swimming. We were told that no one would be allowed to swim unless they had an arm band out of the 40 plus children in the pool only 1/2 of them had wristbands. Front desk staff were rude. Hotel itself was wonderful and only problem was the check in process. Our family booked 5 rooms. "

"Pot smell, flooring ripped up. Window didn’t lock on ground floor. "

"The room smelt poorly of pet urine. Thermostat batteries were dead upon check in, 2nd thermostat batteries also died the same night, causing the room to become very cold. The window screens were missing and windows UNABLE TO LOCK due to broken locks, which is a massive safety issue since widows are large and ground level! Fireplace in the room was non functional and falling literally apart, we had the front pieces of trim fall off several times over the two day stay as well as were awoken by a raccoon inside the fireplace from a broken open exhaust flu. Bathroom was ATROCIOUS with what looked like vomit overspray running down the walls and in the corner of the floor in front of the toilet!!!! Hard uncomfortable bed. Jacuzzi tub practically unable to be used as there is no easy nor safe way to get in and out of it and the faucet is broken so it sprays water on the floor. Overall a horrid experience from a hotel chain that is supposed to be upscale! "

"Staff was incredibly nice and welcomed us like family every day. "

"Was nice grandkids lived the pool..break had a lot of options"

"The host was very welcoming and accommodating! We had a great stay"

"The room was in rough condition sink taped down dresser and night stands screwed together toilet seat loose tub caulking bad. Free breakfast was bagels, cereal, apple, waffles the juice machine out of order."

"Nice place but a little beat up could use some repairs."