餐廳

機場酒店的評價

2 out of 5
機場酒店
200 N Memorial Freeway, Nederland, TX

評價

7.2

不錯

10 分評分,優異;229 則評價中有 79 則" "
8 分評分,不錯;229 則評價中有 55 則" "
6 分評分,一般;229 則評價中有 36 則" "
4 分評分,欠佳;229 則評價中有 25 則" "
2 分評分,很差;229 則評價中有 34 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

Ryan

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
First room they gave me the card didn't work so I had to back to the office they fixed the card I walked back to the room opened the door and it appeared someone was already staying in that room ,bed was messed up ,and towels and stuff were laying on the floor so I had to walk back to the office again and then back out to a new room just to have the card not work and have to walk back to the office and get it fixed then walk back to the room again
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日的回應
Hello Ryan,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will review our procedures to ensure a smoother check-in process for our future guests. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience.

8/10 不錯

Lori

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was fine. The sky bar connected to property has good wings and fries.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月25日的回應
Hello Lori, We're glad to hear you enjoyed the offerings at our sky bar! Your feedback on the food is appreciated, and we hope you had a memorable visit overall. Feel free to reach out to our management if you have any further comments or suggestions.

2/10 很差

john

不滿:整潔度、職員與服務、設施服務和住宿狀況
Broken furniture and dirty
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月15日的回應
Hello john, We apologize for any inconvenience caused by the broken furniture and cleanliness issues you encountered during your stay. We have shared your feedback with our team to ensure improvements are made moving forward. Your experience is valuable to us as we strive to provide all guests with a comfortable and clean environment.

10/10 優異

shelbi

於 2024 年 4 月住了 2 晚
Manager 於 2024年5月4日的回應
Hello shelbi,We are glad to hear that you had a fantastic experience during your stay with us! If you ever decide to visit us again in the future, please don't hesitate to reach out if there is anything we can assist you with.

6/10 一般

Lori

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello Lori,We appreciate you choosing our hotel and are glad you stayed with us. Should there be any concerns or feedback you would like to share, please do not hesitate to reach out to us directly. We value your input and strive to improve our services for all our guests.

10/10 優異

Pauline

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月17日的回應
Hello Pauline,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent stay!

10/10 優異

Pauline

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I will go back
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月16日的回應
Hello Pauline,We are delighted to hear you enjoyed your stay with us and are looking forward to welcoming you back in the future. We appreciate your feedback and hope to provide you with another memorable experience on your next visit.

10/10 優異

Pauline

讚好:整潔度、職員與服務、設施服務和住宿狀況
Don't want to leave
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月16日的回應
Hello Pauline,We are delighted to hear that you enjoyed your stay with us! Your feedback is greatly appreciated, and we hope to welcome you back soon for another unforgettable experience.

6/10 一般

MA. ISABEL

家人同遊
Alot of factory workers.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月5日的回應
Hello MA. ISABEL,We regret to hear about your experience and appreciate your feedback. We strive to accommodate a diverse range of guests at our property. We encourage you to reach out to our management team directly to discuss your concerns further.

8/10 不錯

Phuong

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Clean serve it’s purpose would stay again and super cheap price!
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月3日的回應
Hello Phuong,We're delighted to hear you found our hotel clean and a good value for your stay. We appreciate your positive feedback and look forward to welcoming you back soon.

6/10 一般

Ross

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was fine. It served its purpose for a place to stay while working
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月20日的回應
Hello Ross,Thank you for choosing our hotel for your recent stay. We're glad to hear that our property met your accommodation needs during your work trip. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 很差

Miguel

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月8日的回應
Hello Miguel, We apologize for any inconvenience caused during your stay. Please feel free to reach out to our hotel directly so we can further address any concerns you may have had.

10/10 優異

Jacqueline

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月12日的回應
Hello Jacqueline,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We take pride in providing excellent service to all our guests and we are glad that we met your expectations. We hope to welcome you back in the future for another great stay.

10/10 優異

Taja

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Taja,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for our guests. If you have any further comments or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you
We came for a funeral. We stayed one night. We appreciate the affordability, the availability and the location. It’s also close to other amenity’s and Restaurants.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Michael,Thank you for choosing to stay with us during such a difficult time. We understand the importance of affordability and convenience, especially during a challenging period. It's great to hear that our location and proximity to amenities met your needs. We hope that your stay provided some comfort during your visit.

10/10 優異

Richard

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was great. The rooms were big, and modern. The entire facility was extremely clean and well maintained. Would definitely stay again. And the price was beyond reasonable.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日的回應
Hello Richard,Thank you for your kind feedback! We are thrilled to hear that you enjoyed your stay with us. Our dedicated staff take pride in providing excellent service, and we appreciate your recognition. It's wonderful to hear that you found our rooms spacious and modern, and that our facility was up to your standards. We hope to welcome you back in the future!

8/10 不錯

Jimmy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great & clean
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月19日的回應
Hello Jimmy,We're thrilled to hear that you found our hotel to be great and clean! Providing a positive and pristine environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future.

10/10 優異

Dakota

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great room for cheap
For the price you cant beat the quality. Only thing i could complain about was the floors were pretty dirty. Would definitely stay again.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月14日的回應
Hello Dakota,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback regarding our quality and value. We apologize for any inconvenience caused by the condition of the floors and will address this with our housekeeping team. We look forward to welcoming you back in the future.

10/10 優異

Felix

讚好:整潔度、職員與服務和住宿狀況
The receptionist was very professional and polite. No hassel and the price was better than perfect. I enjoyed my stay.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月7日的回應
Hello Felix,Thank you for taking the time to share your positive experience with us. We are delighted to hear that our receptionist provided you with professional and polite service. It's wonderful to know that you found our prices to be better than perfect and that you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon!

10/10 優異

Chiquinho

讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月8日的回應
Hello Chiquinho,to hear that you enjoyed your stay with us! We appreciate your positive feedback and are delighted that you had a great experience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 優異

Kiley

讚好:整潔度和職員與服務
The employee of the year checked us in. She was fantastic! Don't let the outside of the property scare you. It looks unkept. Inside the rooms are comfortable.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月24日的回應
Hello Kiley,Thank you for taking the time to share your feedback with us. We're thrilled to hear about the exceptional service provided by our employee of the year during your check-in. We appreciate your understanding regarding the exterior appearance of our property, and we're glad to know that you found the rooms comfortable during your stay. We value your feedback and hope to welcome you back in the future.

2/10 很差

Jody (porter)

不滿:整潔度、職員與服務、設施服務和住宿狀況
The evening clerk was very DISRESPECTFUL,, on the phone, not willing to help, not understanding that WE the customers,, pay her salary. Apparently didn't want to take responsibility for the business and customers. ABSOLUTELY the WORSE,, drove 140 miles,, Internet pictures LIE !!! I took pictures to send to the corporate office. Maybe something will be done. WILL NOT recommend the motel to anyone.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello Jody, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our staff is trained to provide excellent service, and we take customer satisfaction seriously. We value your input and will address the issues you mentioned internally. Thank you for bringing this to our attention.

6/10 一般

Carole

Odeur de cigarette malgré une chambre non fumeur
Nous avions pris une chambre non fumeur, quand on allumait la lumière de la salle de bain la ventilation se mettait en route et une odeur de cigarette enveloppait toute la pièce... Sinon hôtel correcte pour le prix, des efforts peuvent être fait sur la propreté.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月18日的回應
Hello Carole,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced with the ventilation and the odor in your bathroom. We appreciate your comments about the cleanliness, and we will pass them along to our housekeeping team for future improvements. We hope to have the chance to welcome you back in the future for a more satisfactory stay.

6/10 一般

Carole

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bruyant
Chambre correcte, propre. Lit confortable et petit déjeuner bien. Gros gros point noir, aucune tranquillité, les allées et venus des voitures et autres vehicules la nuits sur le parking de l'hôtel, les klaxons et alarmes rendent votre séjours beaucoup moins agréable. Difficile de recommander cet établissement.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月15日的回應
Hello Carole,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and comfortable, and enjoyed the breakfast. However, we apologize for any inconvenience caused by the noise from the parking lot. We appreciate your comments and will use them to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 優異

Jesus Hiram

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Buen
於 2023 年 11 月住了 3 晚
Manager 於 2023年11月14日的回應
Hello Jesus Hiram,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 優異

Tyra

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月7日的回應
Hello Tyra,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 優異

mark

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
👍
於 2023 年 7 月住了 4 晚
Manager 於 2023年7月22日的回應
Hello mark,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 優異

Antonette (Waco)

讚好:職員與服務和住宿狀況
Everything was pleasant.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月7日的回應
Hi Antonette,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 不錯

Omar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Manager 於 2023年6月6日的回應
Hello Omar,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯

Kevin

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 6 晚
Manager 於 2023年5月23日的回應
Hello Kevin,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 優異

Guy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Endroit propre et sécuritaire. Déjeuner minimal. Aucune protéine
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月27日的回應
Hi Guy,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

8/10 不錯

Charles

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月5日的回應
Hello Charles,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯

Raymond

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 2 晚
Manager 於 2023年3月30日的回應
Hello Raymond,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 一般

Michael

讚好:職員與服務
The room was ok. The roads around property were unuseable. It was noisy with partying drunks.
於 2023 年 3 月住了 3 晚
Manager 於 2023年3月19日的回應
Hello Michael,Thank you for sharing your experience. We truly appreciate the insight regarding our room and your comments about our property. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 很差

Jessica

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
They charge $100 cash deposit but don’t tell you about it ahead of time and it’s loud when you try to sleep people sitting outside all night…. I will never stay here again
於 2023 年 2 月住了 1 晚
Manager 於 2023年2月20日的回應
Hello Jessica, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. Please reach out and ask to speak with the general manager regarding the mention of double charges and we ask that you please call us so that we can discuss the matter with you right away.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Manager 於 2023年2月18日的回應
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯

Agustin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
everything was good
Manager 於 2023年2月15日的回應
Hello Agustin,We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 不錯

Grace

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Where's the Light??
When I opened my room, there was not a functioning light switch. I had to leave the door open to find the table lamps and turn on the bathroom light.
於 2023 年 1 月住了 1 晚
Manager 於 2023年1月13日的回應
Hello Grace,Thank you for your review and comments regarding our room. We hope to see you again in the future.

10/10 優異

Dina

讚好:整潔度、職員與服務、設施服務和住宿狀況
THE FRONT DESK CLERK WITHOUT GIVING ANY PERSONAL INFORMATION ABOUT WHICH ROOM MY BOYFRIEND WAS IN HELPED ME GIVE HIM THE BIGGEST BIRTHDAY SURPRISE OF MY PRESENCE AT THEIR FACILITY. SHE WAS AMAZING.
於 2022 年 12 月住了 1 晚
Manager 於 2022年12月15日的回應
Hello Dina,Thank you for sharing this experience with us. We truly value you feedback with regards to our front desk and also our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 不錯

Dina

於 2022 年 12 月住了 2 晚
Manager 於 2023年11月7日的回應
Hello Dina,Thank you for sharing your review. We appreciate your positive feedback and are happy to hear that you enjoyed your stay overall. We apologize for any inconvenience you may have experienced and we encourage you to reach out to our management team directly to address your concerns. We value your feedback and strive to improve our services.

8/10 不錯

Walter

家人同遊
於 2022 年 12 月住了 1 晚
Manager 於 2022年12月11日的回應
Hello Walter,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 欠佳

JaNeille

家人同遊
不滿:職員與服務
No housekeeping
Checked in the day before Thanksgiving, we were told no housekeeping on Thanksgiving Day. We didn't get any housekeeping the whole stay. They also have a lounge and they party until 3:30 in the morning.
於 2022 年 11 月住了 3 晚
Manager 於 2022年11月27日的回應
Hello JaNeille, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 優異

Kelly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is one of the few low-priced motels that actually is much better than the higher-priced ones. Definitely recommend! Everything is clean, in order, and comfortable. If you need to stay 1 or more nights in this area, make your stay here!
於 2022 年 11 月住了 1 晚
Manager 於 2022年11月27日的回應
Hello Kelly,Thank you for your review and comments regarding our area. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 不錯

Robin

讚好:職員與服務
Ok
於 2022 年 11 月住了 1 晚
Manager 於 2022年11月12日的回應
Hello Robin,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 一般

Jacques

商務旅客
不滿:整潔度、設施服務和住宿狀況
my room was smelling pretty funky.
於 2022 年 9 月住了 2 晚
Manager 於 2022年9月28日的回應
Hello Jacques, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 不錯

Jacques

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Close toy Job
於 2022 年 9 月住了 2 晚
Manager 於 2022年9月23日的回應
Hello Jacques, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Please do come see us again.

10/10 優異

M

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2022 年 9 月住了 1 晚
Manager 於 2022年9月21日的回應
Hello M, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to someday have another opportunity to host your stay.

2/10 很差

Elaina

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
0%
Room nasty employees rude and breakfast station was unsanitary
於 2022 年 8 月住了 1 晚
Manager 於 2022年9月7日的回應
Hello Elaina, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 優異

Luis

讚好:職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚
Manager 於 2022年11月10日的回應
Hello Luis,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 很差

Amanda

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The pool was dirty and green, the AC did not work well and the bathroom was not clean. The bar was very noisy and drunk people at night.
於 2022 年 7 月住了 2 晚
Manager 於 2022年7月20日的回應
Hello Amanda, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.