Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of the property was very good, we could walk into town and beach. The property was fairly clean, the cutlery and crockery needed washing on arrival. Overall it was a good unit however some lights would just turn off when you were sat there and the dishwasher keep tripping the power so we couldn’t use it as it never got to finish the wash cycle. What was disappointing was that I emailed the rental company during our stay about the dishwasher and got no reply then the night before we left there was a questionnaire from the rental people I again mentioned the dishwasher and lights as if there is an electrical issue it needs to be dealt with for safety. Again no reply. When we checked out and returned keys to the office I once again said about the dishwasher not working etc and that it was a shame as I don’t want to spend my holiday washing up so it was disappointing for us and the lady in the office didn’t want to know, no apology or anything, she didn’t even stop what she was doing to have a conversation with me she wasn’t interested at all which is a shame as these companies are paid lots of money to maintain the property and guest relations. So the unit and location was good but shame things were not working and lack of communication or any engagement from staff in the office is the real let down in my opinion. Things go wrong, that’s life, it’s how they are dealt with that counts and makes the impression.