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耶魯歐尼紐黑文酒店的評價

4 out of 5
耶魯歐尼紐黑文酒店
155 Temple St, New Haven, CT

評價

8.2

很好

10 分評分,優異;1000 則評價中有 445 則" "
8 分評分,不錯;1000 則評價中有 295 則" "
6 分評分,一般;1000 則評價中有 134 則" "
4 分評分,欠佳;1000 則評價中有 82 則" "
2 分評分,很差;1000 則評價中有 44 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Sijia

讚好:整潔度、職員與服務和住宿狀況
Nice room, nice service
Victor D 於 2023年8月25日的回應
We love positive feedback. We hope to see you again, soon!

4/10 欠佳

Wenwen

親子同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
周边比较乱,吵,窗户隔音不太好,周边感觉治安很一般,警报声一直响不停
於 2023 年 7 月住了 2 晚
Victor 於 2023年7月17日的回應
Thank you so much for staying with us! Your feedback is very important to us, so thank you for sharing. I am sorry that we fell on your expectations us. I hope we can make it up to you the next time you're in New Haven.

10/10 優異

Wing Fat Eric

於 2023 年 3 月住了 1 晚
Omni New Haven at Yale 於 2023年4月7日的回應
Thank you for staying with us at the Omni New Haven at Yale and for providing your Feedback!

6/10 一般

Jiansheng

於 2022 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Michelle Altvater - Front Office Manager 於 2019年9月4日的回應
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay at the Omni New Haven Hotel at Yale! We always strive to provide our guests with a 5/5 experience and we are thrilled that we were able to make a great impression for your stay. Please let us know if there is anything we may do to further enhance your experience. We thank you for your feedback, and hope to see you again soon! Best Regards, Michelle Altvater Front Office Manager 203-974-6815

10/10 優異

WEN-BIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦
旅館設計很典雅 房間住宿很舒服 地點便利 附近環境很棒 距離耶魯大學很近
於 2019 年 6 月住了 2 晚

6/10 一般

真實旅客

讚好:職員與服務和住宿狀況
位置好
在耶鲁大学校区附近,出行方便,酒店设施较旧
於 2019 年 6 月住了 1 晚

8/10 不錯

Linglin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒适整洁
酒店整洁舒适,离耶鲁校园很近,周边也有很多餐馆,非常方便。
於 2018 年 8 月住了 1 晚

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Chia Hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 3 晚

2/10 很差

Christopher

不滿:整潔度、職員與服務和住宿狀況
Valet ignored me so they wouldn’t have to park my car. Garage had no working elevator. Their systems were down so they couldn’t make me a key and staff had to walk me in and out my room every time. Bed was comfortable but room sucked and hotel sucked.
於 2024 年 3 月住了 1 晚

10/10 優異

M

讚好:整潔度、職員與服務和住宿狀況
What a gem ! I found the staff exceptional . Little touches like the chocolate covered strawberry upon arrival really added to the experience .
於 2024 年 4 月住了 1 晚

8/10 不錯

Richard

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚

8/10 不錯

Matthew

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, room was clean and well-taken care of, and it was near everything needed in the city. My only issue was the elevator to the garage, which to their credit they did text notify us ahead of time would be under construction, and the confusing parking garage where workers were spraying water all over the place and my room card with the yellow dot wouldn't scan to exit the garage. I'm not sure if I was charged more for using the ticket as opposed to the room card, but the machine was confusing.
於 2024 年 4 月住了 2 晚
Jocelyn Elgarlino 於 2024年4月27日的回應
Dear Mr. Matthew,Thank you very much for your stay with us and I do apologize for the inconvenience with the garage elevator. looking forward to your next stay.Sincerely

8/10 不錯

james

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place.
於 2024 年 4 月住了 1 晚
Jocelyn Elgarlino 於 2024年4月27日的回應
Dear Jame,Thank you for your nice feedback. Looking forward to your next arrival.Sincerely,

10/10 優異

Zada

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 4 月住了 2 晚
Jocelyn Elgarlino 於 2024年4月27日的回應
Dear Zada,Thank you very much for your great feedback. And thank you for your recent stay with us. Looking forward to your next stay with us.Sincerely

8/10 不錯

Meg

伴侶同遊
讚好:職員與服務和住宿狀況
Everyone was lovely and very helpful. The elevator was not working from the parking to the hotel which was a little annoying. Otherwise great stay.
於 2024 年 4 月住了 1 晚
Jocelyn Elgarlino 於 2024年4月27日的回應
Dear Meg,Thank you very much for your great feedback. I do apologize for the problem you had with the parking elevator. Looking forward to seeing you again.Sincerely,;

10/10 優異

Huifang

讚好:住宿狀況
Feels warm always
於 2024 年 4 月住了 1 晚

10/10 優異

Sylvia

讚好:整潔度、職員與服務和住宿狀況
The key card wasn’t available at first but we got it soon after. Minor inconvenience.
於 2024 年 4 月住了 1 晚

10/10 優異

Natalie

讚好:整潔度、職員與服務和住宿狀況
Great Hotel!
於 2024 年 4 月住了 1 晚

10/10 優異

Erin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a lovely hotel. The rooms were comfortable, clean and the beds were extra cozy. The staff were all very friendly and welcoming. I rarely write reviews but was so taken aback by some of the negative reviews I thought it important I write something. Thank you for a great stay!
於 2024 年 3 月住了 1 晚

10/10 優異

Christopher

讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel right in the heart of the city.
於 2024 年 3 月住了 1 晚

10/10 優異

Melinda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Lawrence

Great place!
於 2024 年 3 月住了 1 晚

10/10 優異

janaire

於 2024 年 3 月住了 2 晚

10/10 優異

Nelson Sheng Zhou

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, close to everything
於 2024 年 3 月住了 10 晚

10/10 優異

Kelving

於 2024 年 2 月住了 1 晚

10/10 優異

Chris

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Victor D 於 2024年3月15日的回應
Thank you for staying with us, we hope you think of us the next time you're back in New Haven

10/10 優異

jeffrey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Victor D 於 2024年3月21日的回應
Thank you for staying with us! We are glad that you've enjoyed your experience. We hope to see you again, soon.

10/10 優異

Tung

讚好:整潔度、職員與服務、設施服務和住宿狀況
All the service is fantastic, I love the rooms, the good restaurant, and the good server. All the staff are so kind. This place will be the first choice for my whole family for our next visit.
於 2024 年 2 月住了 1 晚
Victor D 於 2024年2月26日的回應
Hi Tung, thank you for staying with us! We're so glad that you enjoyed your stay. We're happy to welcome you back whenever you're back in the New Haven area.

10/10 優異

Krassimir

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a very nice property. The only recommendation is that about the size of the room. The room we stayed in was two queen beds. However, I think it is too small for two queen beds. For a king bed room that is fine.
於 2024 年 2 月住了 1 晚
Victor D 於 2024年2月26日的回應
Thank you for choosing to stay with us, Krassimir. We appreciate your kind words about our property. Thank you for the feedback regarding the size of the room, it's been shared with our executive team. We do hope we see you again whenever you're back in New Haven.

8/10 不錯

Ann

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I like that the property was near the Shubert Theatre and safe walking distance.
於 2024 年 2 月住了 1 晚
Victor D 於 2024年2月26日的回應
Thank you for staying with us, Ann. Hopefully we'll see you again, soon.

8/10 不錯

Ken

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Victor D 於 2024年2月26日的回應
Thank you for staying with us, Ken. I hope you think of us next time you're back in New Haven.

10/10 優異

Laura

商務旅客
讚好:整潔度、職員與服務和住宿狀況
great hotel but was told it isnt safe to walk around at night
於 2024 年 2 月住了 2 晚
Victor D 於 2024年2月26日的回應
Thank you for choosing to stay with us, Laura. Thank you for the feedback. New Haven is right on campus and Yale security does a great job monitoring the area, but it's a city. We recommend taking caution as you explore New Haven.

10/10 優異

Javier

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 2 月住了 3 晚
Victor D 於 2024年2月26日的回應
Thank you for staying with us, Javier. Please visit us again, soon.

10/10 優異

David

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent shops and restaurants within walking distance.
於 2024 年 2 月住了 2 晚
Victor D 於 2024年2月26日的回應
Thank you for staying with us! We hope to see you again, soon, David.

10/10 優異

vicky

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very friendly staff, clean property and rooms, convenient location.
於 2024 年 2 月住了 2 晚
Jocelyn Elgarlino 於 2024年2月19日的回應
Thank you for your great review. Looking forward to seeing you again at Omni Hotels, New Haven.

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Victor D 於 2024年2月19日的回應
Thank you for staying with us, Michelle. We hope to see you again, soon!

10/10 優異

Jaime

於 2024 年 2 月住了 1 晚
Victor D 於 2024年3月21日的回應
Jamie, thank you for the great review. Come see us again, the next time you're back in New Haven.

10/10 優異

frankie e

於 2024 年 2 月住了 1 晚

8/10 不錯

Erin

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The noise at nighttime made it pretty challenging to sleep
於 2024 年 2 月住了 1 晚
Victor D 於 2024年2月14日的回應
Thank you for choosing to stay with us, Erin! I am so sorry to hear that you had trouble sleeping. I hope that you will give us another chance to make it up to you. Night time noise is a challenge in New Haven, but if you choose to give us another chance, we can find a nice quiet place away from the busy street side.

10/10 優異

AnaMaria

於 2024 年 2 月住了 1 晚
Victor D 於 2024年3月21日的回應
Thank you for staying with us, AnaMaria. We are so happy you had a positive experience. Please visit again the next time you're back in New Haven

10/10 優異

Michelle

Great hotel great location
於 2024 年 2 月住了 1 晚
Jocelyn Elgarlino 於 2024年2月4日的回應
Thank you for your kind words. Looking forward for your next visit to our hotel.

10/10 優異

Jessica

伴侶同遊
讚好:設施服務
Great spot! Walking distance to EVERYTHING!
於 2024 年 1 月住了 1 晚
Victor D 於 2024年1月29日的回應
Thank you for staying with us, Jessica. We hope to see you again, soon.

10/10 優異

Benjamin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 1 月住了 1 晚
Victor D 於 2024年1月29日的回應
Thank you for staying with us Benjamin. We appreciate the great feedback!

10/10 優異

moises

讚好:整潔度、職員與服務和住宿狀況
Great location, great staff, clean place
於 2024 年 1 月住了 1 晚
Victor D 於 2024年1月29日的回應
Thank you for choosing to stay with us, Moises. We hope you think of us again, the next time you're back in New Haven.

10/10 優異

Tom

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Victor D 於 2024年1月29日的回應
Thank you for staying with us, we appreciate your feedback. We hope to see you again, soon.

10/10 優異

Kent

於 2024 年 1 月住了 1 晚
Victor D 於 2024年2月14日的回應
Thank you for staying with us! We hope to see you soon!

4/10 欠佳

Denise

讚好:職員與服務
於 2024 年 1 月住了 1 晚
Victor D 於 2024年1月29日的回應
We appreciate your feedback, Denise. I am sorry if we fell on any expectations of yours. We hope that we can make it up to you the next time you're in New Haven.