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新里查蒙德阿梅里夫套房酒店的評價

3 out of 5
新里查蒙德阿梅里夫套房酒店
814 North Knowles Ave, New Richmond, WI

評價

7.8

不錯

10 分評分，優異；510 則評價中有 227 則" "
8 分評分，不錯；510 則評價中有 113 則" "
6 分評分，一般；510 則評價中有 68 則" "
4 分評分，欠佳；510 則評價中有 58 則" "
2 分評分，很差；510 則評價中有 44 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

6.0/10 

環保程度

評價

2/10 很差

Jonathon

不滿：住宿狀況
It was run down
於 2024 年 4 月住了 2 晚

6/10 一般

Angela

不滿：整潔度、設施服務和住宿狀況
Could use some updates and a good cleaning. The price for the room is way too high for what you get. This is maybe a $75 a night hotel.
於 2024 年 4 月住了 1 晚
Rao 於 2024年4月8日的回應
Hello Angela, Thank you for your feedback. Sorry to see your review 3 out of 5 but as per my knowledge the room is very clean. If you could let us know where we are missing on cleaning part. Sure we will update as per your feedback and look forward to see you again. Thank you.

10/10 優異

Fidel

於 2024 年 3 月住了 1 晚
Rao 於 2024年4月3日的回應
Thank you for your review! Hope to see you next time.

4/10 欠佳

Amy

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Property is very old and the photos shown on this site are nothing like what is there. The pool had bugs in it. There was no breakfast- coffee and juice only. Sheets are so old they are not even white anymore. Staff was nice and hospitable. But this place needs major upgrades and cleaning. Will not stay again.
Rao 於 2024年4月8日的回應
Thank you for taking your time and reviewing us. Sure we will upgrade as per your request.

4/10 欠佳

Andrea

不滿：整潔度、設施服務和住宿狀況
Well. Old and I mean old. Room smelled . They appear to rent “long term”. No Kleenex or hangers . Very terrible lobby area. Needs a good cleaning and update . $240 for 2 nights ridiculous considering the condition of the building and rooms . Pool area not nice at all . 😯
於 2024 年 2 月住了 2 晚

2/10 很差

Douglas

不滿：整潔度、職員與服務和住宿狀況
The people working the front desk did not communicate with us at all. Instead, they just sat on their phones or didn’t say a word who is the most disgusting hotel and breakfast area that I have ever been in and we did not feel safe there at all.
於 2024 年 1 月住了 1 晚

10/10 優異

Leo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice clean rooms and decorated great.
於 2023 年 8 月住了 2 晚

2/10 很差

JUDITH

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
we didnt stay no one was there to check us in !!
於 2024 年 1 月住了 1 晚

2/10 很差

Linda

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Dirty , unsafe, not clean hotel
we planned a family vacation at this hotel. the hot tub jets did not work and there is mold around the tub, the pool is 75 degrees, per desk staff, too cold for swimming or fun for the kids and there was blood on the deck of the pool. The rooms were dirty, hair in the beds, bathrooms unclean , carpet soggy wet, smelly. After being there for 1 hour, we left and went to another hotel. Will NEVER stay here again. So disappointed as we were so looking forward to this get away with family and friends.
於 2023 年 12 月住了 2 晚

2/10 很差

Amanda L

不滿：整潔度
於 2023 年 12 月住了 2 晚

2/10 很差

Robert

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Run down, dirty hotel
Door would not open with key, she had to manually unlock it each time. Including shortly after midnight. Room was not vacuumed, sheets were stained, shower was dirty and had a cockroach coming out of the drain. The door was missing half the locking latch. The front door said it locks after 11pm, I got in without my key after midnight. I would not stay here again.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Jeremy

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I fell like an uninvited guest. Hot tub not working.

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

4/10 欠佳

Christine (North Branch)

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Definitely needs TLC! . Stains on floor in room,hair and soap scum in Jacuzzi (not ours), Jacuzzi needs to be plugged in and unplugged (not real safe) button for jets missing, water fill very slow and leaked out almost as fast. Bed very uncomfortable. Little patio off room was nice..
於 2023 年 10 月住了 1 晚

8/10 不錯

Joe

商務旅客
不滿：設施服務和住宿狀況
There is a serious mold issue in that building Hot tub out of service Patio door to my room was unlocked at checkin Once I secured the patio door and verified it was Locked I was able to simply pick up just a little and open the patio door with the lock still engaged
於 2023 年 9 月住了 1 晚

2/10 很差

Derreck

家人同遊
不滿：設施服務和住宿狀況
The whole property smelled moldy and musty like wet towels. The smell was so bad my clothes still smell moldy even after I washed them. This place is not worth the $160 a night they charged. I would never stay here again or recommend this hotel.
於 2023 年 9 月住了 1 晚

6/10 一般

Kelle

不滿：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Kenneth

多人同遊
A little upkeep would go a long way in making the property look better for guests. Rooms were dated but clean, bathroom was fine other than the shortest smallest toilet from the 70s. The frayed towels should have been replaced years ago, but they were clean. Was glad the sliding glass door worked so we could get some fresh air into the room, but we had to clear out spider webs to exit the door. There was a large vent on the outside wall to what we thought was the pool area on one side of our patio that was totally rusted through and staining the siding heavily. We never went into the pool area so can't comment on that. We were just looking for a place to sleep for a couple nights and didn't expect much and that's pretty much what we got. Not complaining, just explaining.
於 2023 年 9 月住了 2 晚

10/10 優異

Kathleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sri was awesome at check in. Thanks. Kathy Vroman
於 2023 年 9 月住了 1 晚

8/10 不錯

jerry

讚好：整潔度、職員與服務和客房舒適度
Taylors falls staycation
My wife and I were going to Taylors falls for a day trip and chose to stay close to the area. This hotel popped up and was reasonably priced, so I booked it as the places to stay were narrowing quickly. Our overall stay was great. Unfortunately, the room we stayed in had a leak in the bathroom on our last night. We reported it immediately and the desk person offered towels and a bucket. Needless to say, I was furious at the lack of concern or compassion and was told that they were aware of the situation. I decided to take photos for my protection and in doing so, noticed other conditions that I was not aware existed. I talked to the desk person in the morning before checking out and this person exhibited more concern and urgency. She took my complaint and viewed the photos and also informed me they were aware and this has happened in the past. She gave me the manager direct number to call and follow up. I spoke to the manager the next day when I was home and explained the conditions. Let the manager know that I had photos and concerns abot a few conditions that needed to be rectified for the next guests so that they do not have that experience and was told that they have a n investigation and will resolve. I told them I would need compensation and she fairly compensated me for one night stay. I thought this was fair since our stay was great in lieu of the incident. I pray that they took my recommendations seriously to help their establishment give the best to future patrons.
於 2023 年 9 月住了 1 晚

2/10 很差

matthew

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unfortunately the property has run its course , we rented the honeymoon sweet and there was a black cloth over a chair in the room ( seat cover ) when we pulled it up , well it was beat up and gross . The air conditioner was rattling and we decided not to stay ( the lake view is a swamp with a camera facing the window,!!! We asked for our money back and they wouldn't refund us , and we didn't stay!! Here are pics and a video
於 2023 年 9 月住了 1 晚

8/10 不錯

Judy

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The cafe was just across the parking lot, but the menu that the hotel had in the room was OLD and had incorrect prices. Our main attraction was the low price and THE HOT TUB and pool. BUT, the hot tub was out of service (for approximately 15 days already). The pool was very cold. The breakfast only was until 9am and didn't have much on it. We had reserved a 2nd floor balcony, but were given a patio on the main lever, which worked out great for us since we walked across the parking lot to the cafe. We moved our table and chairs from the patio to the lawn for some great sunshine.
於 2023 年 8 月住了 1 晚

4/10 欠佳

Angela

家人同遊
不滿：整潔度、設施服務和住宿狀況
Easy to get to off highway. Clean comfy bed but rest of room was dirty. Floors not vacummed and shower curtain gross. Needs major update, carpet, and paint. No breakfast at 6 when they said there was supposed to be. We had to leave and nothing was put out by 6:30.
於 2023 年 8 月住了 1 晚

8/10 不錯

Stacey

讚好：職員與服務
於 2023 年 8 月住了 2 晚

10/10 優異

Doreen (Dayton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
For a budget hotel this place was perfect. It was cozy, the beds were incredibly comfortable, and everything was clean. What more could you ask for for the price? In addition a nice complementary breakfast and a very kind and welcoming staff. Highly recommend.
於 2023 年 8 月住了 1 晚

6/10 一般

Mark David

伴侶同遊
讚好：整潔度和職員與服務
Needs a little updating
於 2023 年 8 月住了 1 晚

2/10 很差

Eric

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

4/10 欠佳

David

家人同遊
不滿：設施服務
Rooms dirty and dusty. Bathroom fan did not work. Freezer in fridge not working. Lamp shades loose tv remote not functioning correctly.
於 2023 年 8 月住了 1 晚

2/10 很差

Crystal

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Booked a balcony room. No balcony. Dirty, broken door, stained carpet. Broken bed
於 2023 年 8 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location nice clean room hot water. I enjoyed my stay and plan to stay at this location next year also.
於 2023 年 8 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Skip it!
Skip it! Check in - we waited 20 minutes for someone to show up at the front desk. Called the number “they were in the restroom”. Rooms were dirty, there were crumbs between the sheets which were stained. Bed spread also stained. A bar of soap and shampoo bottle for showering. Two towels. Missing fire alarm, walls, bed and flooring all scratched up. Bathroom floor was dirty. The room ac wasn’t working properly and covered in dust inside the venting. Breakfast was a few donuts from a gas station thrown out. Pool closed at 9, hot tub out of order.
於 2023 年 8 月住了 1 晚

2/10 很差

Dianne

不滿：職員與服務和住宿狀況
Got in at 12:00am. We were talking among ourselves and said this place doesn't have----hand towels only 2 bath towels one plastic cup, no Kleenex blow dryer no screen, for window, no smoke alarm, no safety lock on door! So at 12:30 there was a knock at the door. Here are your towels, hand towels and cups. Isn't that ironic! So is this place BUGED? We sure didn't feel safe! Oh we didn't have a phone! I also paid Travelocity $91.14 for one night and when I paid the second night which was also reserved, I was charged $138.11. What a rip off! The Bate's Motel!!!
於 2023 年 8 月住了 1 晚

4/10 欠佳

Dianne

不滿：住宿狀況
Got in at 12:00am, we were talking among ourselves and said this room doesn't have-- no hand towels only 2 bath towels, one plastic cup, no Kleenex, no blow dryer, screen on window, no smoke alarm, no safety lock on door. So, at 12:30am there was a knock at the door. Here are your towels, hand towels and cups. Isn't that ironic! ! So is this place BUGED? We sure didn't feel safe! Also, I paid Travelocity $91.14 for one night when I booked, when I paid the second night which was also reserved, I was charged $138.11 What a rip off! THE BATES MOTEL!!!! We won't stay here again!

2/10 很差

Dianne

不滿：住宿狀況
Checked in about 2:00pm, left for racetrack. Got back at 12:00am. We were talking among ourselves. And said this room doesn't have No hand towels, only 2 bath towels, one plastic cup, no blow dryer for hair, no phone, no smoke alarm no safety lock on door, no screen on window! So, at 12:30am there was a knock on the door. Here are you hand towels bath towels and cups. Isn't that ironic! Never spoke to anyone. So is this place BUGED? We sure didn't feel safe! ALSO When I booked from Travelocity I paid $91.14. for one night and was charged $138.11 for the second night which I reserved the same thime. I reserve 2 nights! The Bates Motel. I won't stay here anymore. Dianne Dufour

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和住宿狀況
Hotel Stay on July 21, 2023
The front entrance had a bad smell and the the chlorine smell from the pool was overpowering while checking in at the front desk. Our room smelled of a very strong bleach smell and I asked if there were any other rooms available after we came back from eating and they sprayed some frabreeze which helped but it was still faint. The towels were low quality. The breakfast was disappointing but thankful they had something.
於 2023 年 7 月住了 1 晚

6/10 一般

Janet

不滿：整潔度和住宿狀況
Close to the track
於 2023 年 8 月住了 3 晚

8/10 不錯

Rodney

讚好：整潔度、職員與服務和住宿狀況
I do not write reviews
於 2023 年 7 月住了 2 晚

6/10 一般

Kathy

多人同遊
讚好：整潔度
不滿：職員與服務和設施服務
Hotel staff attempted to charge extra $30 for four people in 2 queen beds over and above secured Expedia rate and asked for this in cash. Beware of this property.
於 2023 年 7 月住了 1 晚

8/10 不錯

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

8/10 不錯

Robert

讚好：整潔度和住宿狀況
於 2023 年 6 月住了 2 晚

8/10 不錯

Cindy

讚好：整潔度和職員與服務
Staff was so accommodating getting our rooms ready early so we could get to a family wedding on time!! Moved one of our three rooms so we could all be closer together!! Very nice people!!
於 2023 年 7 月住了 1 晚

8/10 不錯

Barbara

家人同遊
Our room was clean
於 2023 年 6 月住了 2 晚

2/10 很差

Marvin

伴侶同遊
不滿：住宿狀況
Doesn’t look anything like the adds
於 2023 年 6 月住了 1 晚

4/10 欠佳

Timothy

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Booked a deluxe king room with patio. There is no such room. Room had a small bed. Room was non refundable. They told me to take it up with orbitz. Staff was wonderful but hotel needs work and updates. Smells musty. We were in town for a wedding and didn’t have time to spend hours on the phone.
於 2023 年 6 月住了 1 晚

8/10 不錯

Joaquim

伴侶同遊
讚好：住宿狀況
good
於 2023 年 6 月住了 1 晚

10/10 優異

Lori

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Loved it! We are on a long road trip and staff was very accommodating and friendly! The room was perfect for our needs and very clean! We slept soundly and were never disturbed! Would definitely recommend to anyone who needs a safe, clean and quiet place to rest from your travels!😊
於 2023 年 6 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

2/10 很差

Angie

於 2023 年 6 月住了 1 晚

4/10 欠佳

Richard

伴侶同遊
讚好：職員與服務
不滿：整潔度
The TV did not work in the first room we were given - plus the room had not been properly cleaned. The mirror in the living room even had splatter marks on it. The second room was much better; however, it had not been vacuumed.
於 2023 年 6 月住了 1 晚

8/10 不錯

Kathy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Bed was too firm for me
於 2023 年 6 月住了 1 晚