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新阿爾姆貝斯特韋斯特酒店的評價

3 out of 5
新阿爾姆貝斯特韋斯特酒店
2101 S Broadway St, New Ulm, MN

評價

8.6

優異

10 分評分，優異；546 則評價中有 262 則" "
8 分評分，不錯；546 則評價中有 209 則" "
6 分評分，一般；546 則評價中有 52 則" "
4 分評分，欠佳；546 則評價中有 15 則" "
2 分評分，很差；546 則評價中有 8 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Daryl

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice!
於 2024 年 5 月住了 1 晚

10/10 優異

Susan (Eau Claire)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice Hotel! Staff was great, will definitely stay again.
於 2024 年 5 月住了 1 晚

8/10 不錯

Kelsey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good safe place to stay would stay there again
於 2024 年 5 月住了 1 晚

6/10 一般

Stanley

讚好：整潔度
不滿：職員與服務和住宿狀況
Awakened by staff on radio, and trying to unlock our door- apologies for being at “wrong room.”
於 2024 年 4 月住了 1 晚

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Clean
於 2024 年 4 月住了 1 晚
Mae 於 2024年4月24日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Generally excellent
於 2024 年 4 月住了 1 晚
Mae 於 2024年4月24日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Nancy (Coon Rapids)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This Best Western is a clean, well serviced hotel. The hot breakfast was good with a lot of variety. We did have a problem with our KEY cards, both with our room, and especiall with the outside Door 3. The man at the desk one evening was a bit rude to us as we had to keep coming back to keep our keys redone. (They were working on the outside door the next day.) Apparently the key system is from the 1970s, and a lot of people get frustrated with it, staff and guests. Other than this, the rest of the staff was quite pleasant and we had an enjoyable stay.
於 2024 年 4 月住了 3 晚
Mae 於 2024年4月24日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Julie

家人同遊
讚好：整潔度
不滿：住宿狀況
Our stay was overall quite nice and I would stay there again. Our big complaint was that we could not get into our room. The handle/lock system on our room door was falling off. After returning from breakfast we were unable to gain entrance to our room. Fortunately a maintenance worker was able to help us. He said the door had been needing repaired.
於 2024 年 4 月住了 1 晚

8/10 不錯

Karissa

商務旅客
讚好：整潔度、職員與服務和設施服務
Happy with my stay!
於 2024 年 4 月住了 1 晚
Mae 於 2024年4月19日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Cole

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Mae 於 2024年4月17日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

John

於 2024 年 3 月住了 1 晚
Mae 於 2024年4月19日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Todd (Brookings)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to where we needed to be
於 2024 年 3 月住了 1 晚
Mae 於 2024年3月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Mae 於 2024年3月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Franklin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exercise equipment needs repair
於 2024 年 2 月住了 1 晚
Mae 於 2024年3月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. My apologies for the issues in the exercise room and thank you brining it to our attention. We hope you will come back and see us again soon.

8/10 不錯

Michelle

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Had a pool & hot tub & dining on site
於 2024 年 1 月住了 1 晚
Mae 於 2024年3月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

David

不滿：整潔度、職員與服務和住宿狀況
The Hot tub made my husbands back all bruised up. There are some suction holes and his back is badly bruised and injured
於 2023 年 12 月住了 1 晚
Mae 於 2023年12月27日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The issue you experienced is not something that typically happens.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Patti

讚好：整潔度、職員與服務和住宿狀況
Could possibly use more parking at peak times.
於 2023 年 11 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Kris

家人同遊
Great pool area
於 2023 年 12 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Kenneth

商務旅客
讚好：職員與服務
於 2023 年 11 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Shelly

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

April A

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel with clean pool and hot tub. Very quiet and relaxing.
於 2023 年 12 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

Marc

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Gwen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good location. Clean rooms. Comfortable bed
於 2023 年 12 月住了 1 晚
Mae Geidel 於 2023年12月6日的回應
Dear Gwen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 507-359-2941.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mae GeidelGeneral ManagerBest Western Plus New Ulm

8/10 不錯

Frank

讚好：整潔度、職員與服務和客房舒適度
Road trip with friends.
Hotel was clean, staff friendly and capable. Even though the property is dated, it was freshly painted, room and bathroom was fine. Only issue was a noisy a/c unit.
於 2023 年 11 月住了 1 晚
Mae Geidel 於 2023年12月6日的回應
Dear Frank, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 507-359-2941.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mae GeidelGeneral ManagerBest Western Plus New Ulm

8/10 不錯

Mark

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Close to city center. Friendly staff.
於 2023 年 11 月住了 2 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

karen

家人同遊
讚好：整潔度和設施服務
The Front Desk staff on Friday 11/24 could not have been more accommodating phenomenally positive and the nicest person ever!! I ran into a woman who was tending to rooms. I THANKED her for all of her hard work!! The staff tending to breakfast was the nicest calmest person ever!!! I thanked her several times! We had 2 rooms by the pool one was and a joined so 3 we had another across as well!! THANKS to the whole staff! Our rooms were FANTASTIC!
於 2023 年 11 月住了 1 晚
Mae 於 2023年12月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am very happy (but not surprised) to hear that all the staff were accommodating and helpful. We hope you will come back and see us again soon.

6/10 一般

Haag

不滿：職員與服務、住宿狀況和客房舒適度
Run down. Could use some updating.
於 2023 年 10 月住了 1 晚
Mae 於 2023年11月6日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently in the process of rennovating in between business. We hope you will come back and see us again soon.

10/10 優異

Benjamin (Saint cloud)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Mae 於 2023年10月24日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Angela

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Needs updating. Room key & lock didn't work well. The shower ceiling was leaking cold water when in use. Was impressed with the free breakfast in the morning.
於 2023 年 10 月住了 1 晚
Mae 於 2023年10月23日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Locks are something that we are planning on renovating in the coming months as we know it is something that needs upgrading. I'm glad you enjoyed the breakfast!I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Nathaniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property and location. Clean and welcoming and comfortable.
於 2023 年 10 月住了 1 晚
Mae 於 2023年10月23日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Shawn

於 2023 年 10 月住了 1 晚
Mae 於 2023年11月6日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Mae 於 2023年10月16日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Michelle

於 2023 年 10 月住了 2 晚
Mae 於 2023年11月6日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Lori

於 2023 年 10 月住了 3 晚
Mae 於 2023年10月9日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
Bring your own hair dryer!!
If you plan on washing your hair be sure to bring your own hair dryer!!! I had to go outside and stand in the wind to dry my hair as the hair dryers they have are horrible!!
於 2023 年 9 月住了 2 晚
Mae 於 2023年10月9日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. My apologies that the hair dryer in your room was not working correctly. We hope you will come back and see us again soon.

10/10 優異

Dana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
BWNU is not a new building, but is very well maintained & clean! The citrus scented bathroom amenities are upscale. Fresh Torte signature blend coffee in the lobby at 6:30 am on a Monday is always appreciated. We enjoyed a fall weekend stay.
於 2023 年 10 月住了 1 晚
Mae 於 2023年10月3日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Glenda

讚好：職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Mae 於 2023年10月3日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

brian

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was at this location for a seminar. unfortunately it rained so was not able to get out hiking in the area like i planned too. was a little disjointed that the restaurant (Green Mill) attached to the property had only a limited menu on a Sunday afternoon and only 1 NFL game up on all the TV's. on a Sunday afternoon, that is not how you get return biz. but, the hotel was nice for the price
於 2023 年 9 月住了 1 晚
Mae 於 2023年9月27日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

richard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No taxi or uber in town.
於 2023 年 9 月住了 1 晚
Mae 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. New Ulm did approve Uber in August - I think currently there just are not any drivers unfortunately. We hope you will come back and see us again soon.

4/10 欠佳

Anna

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Stained pillow cases, dirty shower walls, needs a complete remodel.
於 2023 年 9 月住了 1 晚
Mae 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Warm welcoming
It truly was a great time. The customer service at the desk was phenomenal. Super kind to my child and very warm welcome mean.
於 2023 年 9 月住了 1 晚
Mae 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Sharlea

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff and facilities were fantastic. However, we were unable to get peace and quite on the second night, until after midnight, because our room was right next to the wedding reception scheduled that night. The DJ's music was reverberating throughout our room the entire night. Its totally okay to have the wedding reception. We just wish they would have placed our room farther away, being that we were not part of the wedding and here on buisness. The loss of sleep negatively affected our trip a great deal.
於 2023 年 9 月住了 2 晚
Mae 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We typically do our best to make sure that the wedding guests are in the rooms closest to the conference center space so as to protect the peace of other guests, my apologies we had your room so close. We hope you will come back and see us again soon.

8/10 不錯

karen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Mae 於 2023年9月18日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Michael

家人同遊
讚好：整潔度
If this is the best New Ulm has to offer! IDK
Our family had 5 rooms, every room had some sort of issue, some needed dehumidifier which were either loud or needed to be emptied, one had a spider, my room a/c was set at 70 but felt much warmer during the night and semi junk toilet, nothing you couldn't live with but hard to justify nearly $200 per night each. Which reminds me, I had prepaid for my room6 months in advance, but the front desk still ran my card again, when I came back the next morning with my documentation proving I was double charges I was told that the card Hotels.com was unable to be run at check in and that is why was double charged, but it went through the second day and that I will get a refund in3-5 days, I am still waiting for the refund to show up but it hasn't been 5 days yet. This is the first time that has ever happened to me over the 50+ times I have booked through Hotels.com. The good No problem with breakfast, that was decent and I also liked the pool area. I don't know if the attached Green Mill Restaurant is owned by someone else, but that experience has just OK as well. I have not plans to return to New Ulm if this is the best you have to offer
於 2023 年 9 月住了 2 晚
Mae 於 2023年9月12日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am more than willing to schedule a call to talk about the issues you experienced and come to a solution.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Keri

於 2023 年 8 月住了 1 晚
Mae 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Ary

於 2023 年 8 月住了 1 晚
Mae 於 2023年9月8日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I also want to thank you for your understanding and patience with us as we make improvements! We hope you will come back and see us again soon.

10/10 優異

Mary

家人同遊
讚好：設施服務
A
於 2023 年 8 月住了 1 晚
Mae 於 2023年8月28日的回應
Thank you for taking the time to review! Guest satisfaction is very important to us and I'm glad to see you enjoyed your stay! We hope to see you again soon!

4/10 欠佳

John (Kailua)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It's really the only place in New Ulm. I guess it was a Holiday Inn but has been taken over by Best Western. They are painting and making some upgrades. The night I was there the restaurant had a limited menu due to some kind of cooler problem. We arrived about 1: pm and was greeted with an empty reception desk. When the clerk finally showed up from another task and I'd told him my name and reservation his response was "You do know that check-in isn't until 3 pm!?' Yes. I did know but I was just checking. The place seemed empty. There were kids and families screaming in the pool at 10:00 pm. New Ulm is an adorable town. If I came again, I'd stay at an AirBnB.
於 2023 年 8 月住了 1 晚
Bianca 於 2023年9月6日的回應
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 優異

Barry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mae 於 2023年8月24日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Nice hotel. Comfy beds, nice decor. Would stay again.
於 2023 年 8 月住了 1 晚
Mae 於 2023年8月21日的回應
Thank you for taking the time to complete the survey! Guest satisfaction is extremely important to us! We hope to see you again soon.